Back

Bernardi Toyota

Framingham, MA

4.8
1,170 Reviews

1626 Worcester Road

Framingham, MA

01702

Directions

By Type

Showing 1,170 reviews

February 08, 2021

The service was great overall. They even sent me a video link to see the inspection of my car while they were changing the oil. The only thing I did not like was that the service assistant made a negative c More

by Xavier Mart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MD
Feb 08, 2021 -

Bernardi Toyota responded

Xavier, we appreciate your business and our team looks forward to serving you again soon! Discover the Bernardi Difference

February 06, 2021

she is a very good person and treated me with good care, she is always there if you need any help or anything, very nice More

by solrogerio
Recommend Dealer
Yes
Employees Worked With
Vivien Martins
Feb 07, 2021 -

Bernardi Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Vivien met your expectations. Thank you again for choosing Bernardi Toyota, we look forward to having you as one of our valued customers for many more years to come! Discover the Bernardi Difference

February 05, 2021

Very happy with the consistent, high quality service received. Friendly and courteous staff and a very comfortable lounge area should you wish to wait for your car instead of dropping it off. More

by lunar1098
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vivien Martins
Feb 07, 2021 -

Bernardi Toyota responded

Thank you! We appreciate your business, Vivien, and our team looks forward to helping you with any service or future vehicle needs. Thank you for choosing Bernardi Toyota. Discover the Bernardi Difference

February 04, 2021

It was excellent. Alvin is personable and helpful I will come back again. I had a new radio installed to get my blu tooth to work . Dominic and Alvin helped me to get it. I got four Nee tires also. More

by Nikoletta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvin
Feb 04, 2021 -

Bernardi Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We're looking forward to sharing this review with Dominic, Alvin, and our team. Thank you, Nikoletta! Discover the Bernardi Difference

January 31, 2021

A friend connected me to Bernardi and I’m glad he did. Everyone I worked with there was professional and helped me find the truck I was looking for. Most of the transaction was handled over the phone a More

by Chriswest362
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Andy Senatus, Chris Corriveau
Feb 01, 2021 -

Bernardi Toyota responded

Chris, Thank you so much for the 5-star rating for Chris, Marc, and our team, and for taking the time to leave us this wonderful feedback! Congratulations on your new truck! Discover the D’Arcy Difference

January 26, 2021

Our assistant service manager, Manh Pham, was knowledgeable, polite and efficient at every turn. We have always appreciated the service we’ve received from Bernardi Toyota. More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manh Pham
Jan 26, 2021 -

Bernardi Toyota responded

Tom, Thank you so much for your kind words for Manh and for taking the time to leave us this wonderful feedback!

January 26, 2021

I want to thank the service department for their work but I think if we bring our work to you the dealer should do more for you for example wash your car I miss this days and if you pay your bill with a cred More

by rec.101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vivien Martins
Jan 29, 2021 -

Bernardi Toyota responded

Providing a positive experience is our top priority, and we’re sorry that you had an issue when checking out. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it’s possible to talk about your experience one-on-one, please reach out to us directly.

January 25, 2021

thank you for your attention and for taking good care of the maintenance of my car. You are the best. Thank you Vivian for your kindness to me. More

by Rosely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vivien Martins
January 21, 2021

I called the Internet department and spoke to Meron, who set up my test drive. Evan was my salesman, knowledgeable, very easy to work with and the experience was stress free. The Finance Manager Oscar Vil More

by Kim D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Martinez
January 21, 2021

Terrible experience purchasing a vehicle for my daughter. Gamesmanship with my trade in value. The sales rep thought I said we had x amount remaining in payments and that’s the exact number he came back wi More

by Disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Liang
Jan 22, 2021 -

Bernardi Toyota responded

Thank you for taking the time to share your feelings regarding your recent experience with us. We have attempted to find the information regarding your transaction and we do not have a record of it. We want to rectify this for you right away. Please call me immediately at  508-656-2746. Respectfully, Chris Corriveau General Manager Bernardi Toyota chris.corriveau@bernardiauto.com

...
32
...