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Bernardi Toyota

Framingham, MA

4.8
1,170 Reviews

1626 Worcester Road

Framingham, MA

01702

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Showing 1,170 reviews

March 09, 2021

Service Dept was attentive to my concerns. Showed me worn parts at my request. Very professional. A a a a a a a a a More

by buffalobillharris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vivien Martins
February 19, 2021

Good efficient visit. Dung was helpful. I liked the video of the car being worked on. Helped with inspection sticker and quick on new tires with alignment. More

by richflathers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dung, Vivien Martins
Feb 20, 2021 -

Bernardi Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bernardi Toyota. Discover the Bernardi Difference The Service Team at Milford Chrysler

February 18, 2021

Ernest was superb. Explained everything that was going to be done to my car. Sent video, too! Will call Ernest when I need to schedule repairs in the future! More

by gavronda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Co
Feb 18, 2021 -

Bernardi Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bernardi Toyota, we look forward to having you as one of our valued customers for many more years to come! Discover the Bernardi Difference The Service Team at Milford Chrysler

February 17, 2021

Hi, I just watched the video of my car filter. It was very dirty. Glad it was called to my attention. The video is great. Nice feature Toyota has. Thank you for the great service. Geraldine But More

by oreocookie101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manh Pham
Feb 18, 2021 -

Bernardi Toyota responded

Thank you so much for your kind words, Geraldine, and for taking the time to leave us this wonderful feedback! Glad you like the video feature. Discover the Bernardi Difference The Service Team at Milford Chrysler

February 17, 2021

Manh was very nice to work with. He was very patient with an old lady (me) - he answered my many questions and didn’t make me feel rushed. More

by Ptunewicz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manh
Feb 18, 2021 -

Bernardi Toyota responded

We are very happy Manh provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Discover the Bernardi Difference The Service Team at Milford Chrysler

February 17, 2021

I needed a key made and I was met immediately by an extremely nice young man who answered some questions I had about my new hybrid car. After checking me in I went into the showroom to wait. The key wa More

by ahtgunner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ernest Co
Feb 17, 2021 -

Bernardi Toyota responded

Thanks for your review and kind words about our team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bernardi Toyota. Discover the Bernardi Difference The Team at Milford Chrysler Sales

February 16, 2021

Del was really nice and not pushy. He answered our questions. Let us take our time. We thought the finance person, David, was too pushy. More

by teach21983
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dell Silva, David Liang
Feb 16, 2021 -

Bernardi Toyota responded

Here at Bernardi Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Del, and it was a pleasure having you at the dealership. We appreciate your review! Discover the Bernardi Difference The Team at Milford Chrysler Sales

February 13, 2021

Wonderful transparency shown by the staff, along with quality work. I feel like I have a brand new car! Thank you again, Bernardi Toyota! I will be sure to be back next time I need service. More

by Mark.Piselli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vivien Martins
Feb 14, 2021 -

Bernardi Toyota responded

Thank you, Mark, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Discover the Bernardi Difference The Service Team at Milford Chrysler

February 10, 2021

Car drives like New! Service rep was excellent! Waiting room was comfortable and I felt safe, the time estimate was right on, and my service rep Manh Pham couldn’t have been any better, most polite and con More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manh Pham
Feb 10, 2021 -

Bernardi Toyota responded

Carol, Thank you for taking the time to share your feedback with us. Manh and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Discover the Bernardi Difference

February 08, 2021

Thank you for the Service today. Manh was very attentive to my truck and inform me at every step. Service was perform on time. Thank you. More

by RSpingel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hanh
Feb 08, 2021 -

Bernardi Toyota responded

Thank you for choosing Bernardi Toyota, your feedback and rating mean a lot to us. We're glad Hanh and our service team were able to help, and we hope to see you again! Discover the Bernardi Difference

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