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Bernardi Toyota

Framingham, MA

4.8
1,170 Reviews

1626 Worcester Road

Framingham, MA

01702

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Showing 1,170 reviews

April 05, 2021

Max was great and easy yo work with. He had all the answers to my questions and went above and beyond to make us feel that he had our requests heard. More

by Max
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Joseph
April 01, 2021

Bernardi Toyota in Framingham was great. Service Rep Albin was very helpful and professional. Clean is an understatement for waiting area. Pleasant experience. Highly recommend. More

by gptoyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albin Bytyqi
March 30, 2021

Difficult problem. Service manager worked well with insurance adjuster and kept me well informed. Completed work in good time. Very grateful. My car works well. Good advice on mice repellent. More

by ejjaros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Borukahov
March 30, 2021

Domenic and Phil were fantastic. Trans and AWD system failure. Put me in a loaner, kept me in the loop every step of the way with near daily updates. All patched up and ready to go. Covered under warrant More

by jdp123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domenic, Phil., Vivien Martins
March 29, 2021

Mike was great. Had 5000 mile oil change and tire rotation. Also had to have the gas tank and sensor replaced. All completed in 3 hours. Mike gave me a complimentary loaner which was much appreciate More

by Lovis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vivien Martins
March 27, 2021

Albin was fantastic to work with! Polite, friendly, and straightforward about what was involved in the service. He called with updates and provided options for service. We were trying Bernardi after a terr More

by Cori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albin Bytyqi
March 24, 2021

Great service department. Very quick and efficient. Always friendly staff. Had me in and out very quickly today. It was only an inspection sticker. But, they knocked it right out More

by Scouthawk2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
March 21, 2021

Service was great across the board, however, the interior detailing did a good job too ,but the glaze on the floor mats are VERY slippery. More

by djbaker9775
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vivien Martins
March 17, 2021

The service department is run like a fine tuned engine, you get the feeling you and your car are in good hands-thanks for the service More

by Rufus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dung Huynh
March 16, 2021

My experience was excellent from dropping off of my truck to the replacement rental for the day, as well as, the outstanding level of communication More

by DJK3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Co
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