Bernardi Toyota
Framingham, MA
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Personnel always pleasant and listen to the customer. Explain procedures clearly and make sure you are satisfied. Turn around time for service is spot on and appt time is always met. Always make sure you Explain procedures clearly and make sure you are satisfied. Turn around time for service is spot on and appt time is always met. Always make sure you are satisfied. Customer service people are wonderful - pleasant as well as being knowledgeable More
Excellent facility and staff. Efficient helpful and polite. A relaxing and comfortable waiting area, just bring a sweater as the AC in the waiting area is cranked high. polite. A relaxing and comfortable waiting area, just bring a sweater as the AC in the waiting area is cranked high. More
Albin did an excellent job providing me information on my service, maintenance and updates throughout the entire process. I’ve a customer for 26 years. service, maintenance and updates throughout the entire process. I’ve a customer for 26 years. More
Needed front brakes, pads and rotors for RAV4, since another dealer pulled a bait and switch on replacing a upper oil pan I decided to use Bernardi to do the work. They did the work for agreed price and another dealer pulled a bait and switch on replacing a upper oil pan I decided to use Bernardi to do the work. They did the work for agreed price and employees were very helpful, especially Derik who drove me to a Dunkin’ Donuts for a coffee and then drove me back More
Helpful, efficient staff. Facilities for waiting are clean and stocked with snacks/ amenities. They did a great job with my car, and were very communicative about the process. clean and stocked with snacks/ amenities. They did a great job with my car, and were very communicative about the process. More
We have to fixed that price. That Manage call me back and resolve this price. Now I’m happy because all people’s understanding we have to working together. Tanks Dominic!!!!! resolve this price. Now I’m happy because all people’s understanding we have to working together. Tanks Dominic!!!!! More
Very helpful customer service. Exceeded my expectations. Completed the repairs ahead of schedule. Ernest was very knowledgeable and helped me make the best decisions. Will return again. Completed the repairs ahead of schedule. Ernest was very knowledgeable and helped me make the best decisions. Will return again. More
Good job got me in quick out quick. I love the video diagnosis with narration. Only suggestion would be the ability to email the invoice at point of sale. diagnosis with narration. Only suggestion would be the ability to email the invoice at point of sale. More