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Bernardi Toyota
Framingham, MA
1,170 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 29, 2021
Quick, efficient service appointment. Manh addressed my concerns and had the technicians check the relevant systems. Comfortable, clean, pleasant waiting area at Bernardi Toyota. concerns and had the technicians check the relevant systems. Comfortable, clean, pleasant waiting area at Bernardi Toyota. More
by 4runnerFan
Employees Worked With
Manh Pham
September 25, 2021
Igor was very informative & attentive to helping me buy a used car. He made the process quick and easy even though I was extremely anxious due to personal reasons. Bernardi sells quality used vehicles from m used car. He made the process quick and easy even though I was extremely anxious due to personal reasons. Bernardi sells quality used vehicles from my test driving experience. I’m extremely happy with my purchase. Max also did a great job at explaining and taking the time to try different price combinations that would work for me. I will definitely take my car in for service now at Bernardi based on my experience, as I had never been at this dealership before. I definitely recommend buying a car here! More
by Dbel5
Employees Worked With
Igor, Max Joseph
September 20, 2021
Dealership refused to sell the vehicle at the price listed on cars.com. They wanted $2500 more than the listing price. Awful experience and waste of time! listed on cars.com. They wanted $2500 more than the listing price. Awful experience and waste of time! More
by Vitaliy P.
Employees Worked With
Oren Goldstein
September 20, 2021
An absolute fraud. Went to get a trailer hitch installed on my wife’s Rav4. Rep gave an estimate based on number of hours (4hrs plus minus an hour or two). They got it done in 2:45 but charged me for 4 hour on my wife’s Rav4. Rep gave an estimate based on number of hours (4hrs plus minus an hour or two). They got it done in 2:45 but charged me for 4 hours saying it’s a flat rate. This was my first and of course last time dealing with Toyota. Never buying Toyota in my life. More
by Deepak
Employees Worked With
Albin
September 09, 2021
I was planning to do the inspection and oil change this morning. Phil told me that I don’t need to do the oil change today. I still can wait for some time. He is so honest. 😊 morning. Phil told me that I don’t need to do the oil change today. I still can wait for some time. He is so honest. 😊 More
by kareniung
Employees Worked With
Vivien Martins
September 07, 2021
Very expensive-it would have cost $147 just for them to look at my car. And the issue I wanted them to look at/fix stems from something that happened when it was manufactured and is of no fault of the owne look at my car. And the issue I wanted them to look at/fix stems from something that happened when it was manufactured and is of no fault of the owner. I told them not to bother because I will bring it to a private garage for at least half the price. I appreciate them performing a recall on my car while they had it, but the customer attendant laughed at me for some reason as I picked up my keys, which was unprofessional and made me feel very disrespected. I will not be back. More
by spdychuck
Employees Worked With
Manh
September 07, 2021
Friendly, great customer service and fast! I had an unexpected flat tire- they took care of me right away! I also got my inspection sticker as the service person noticed it was due!! Awesome experienc unexpected flat tire- they took care of me right away! I also got my inspection sticker as the service person noticed it was due!! Awesome experience! More
by Karen
Employees Worked With
Vivien Martins
