Bernardi Toyota

I made an appointment to have my car serviced and everything went well. I appreciated how helpful, pleasant, knowledgeable and nice Chris was to me. everything went well. I appreciated how helpful, pleasant, knowledgeable and nice Chris was to me. More

John was very nice greeted me right away! Took what I thought was minimal time! Over all excellent service! Took what I thought was minimal time! Over all excellent service! More

I went to another dealership. They promised me discounts right up to the point where I was ready to buy. Suddenly the discounts had just expired. They then offered a small amount They promised me discounts right up to the point where I was ready to buy. Suddenly the discounts had just expired. They then offered a small amount off list claiming it was all but unheard of and the offer would expire if I walked away. I played hardball, asked for another $1k off, still under what had been offered to get me in the door. They refused. The next day I stopped by Bernardi. They offered the exact car I wanted for a nicer price in very little time. It was the easiest decision I ever made. Highly recommend. More

The team was professional and provided me a great deal. I would highly recommend Trevor Loring. I would highly recommend Trevor Loring. More

Have been to many other toyota service departments for my car. Moved to Ashland recently so came to Bernadi for convenience of location. Philip was very helpful and friendly, my tech had great communication. car. Moved to Ashland recently so came to Bernadi for convenience of location. Philip was very helpful and friendly, my tech had great communication. Everything was great until it was time to check out. I believe I dealt with Eduarda gomes or her name might have been Marianna. Whoever was working the evening of 11Nov25. She was extremely rude, condescending and combative, when all I wanted to confirm was if my card was double charged. Her supervisor was able to assist me on checking and even after complaining to her supervisor she maintained the same condescending smile. Her supervisor asked who else I had worked with earlier in the day so he could assist me. I asked her and she said “I don’t know you should know that” and walked away in front of the supervisor. Its clear that employees here aren’t held accountable for their poor decisions based on her behavior. I came to Bernadi’s for good customer service and convenience. Don’t plan on returning which is a shame because everything else was going so well until the end. More

Artie in sales is the best, he sold me my car in 2007 a d recently in 2025. Service experience was great. recently in 2025. Service experience was great. More

Very nice to deal with,also very knowledgeable. Great experience. My salesman Adam is awsome Great experience. My salesman Adam is awsome More

Christopher was excellent in describing the expectation in service work and time estimated. It did go longer than expected but I got updates throughout in service work and time estimated. It did go longer than expected but I got updates throughout More

I purchased a new 2026 Toyota Corolla Cross Hybrid from Bernardi Toyota in Framingham, MA on September 17, 2025, and received the vehicle on September 24, 2025. Upon delivery, I discovered that the rear wi Bernardi Toyota in Framingham, MA on September 17, 2025, and received the vehicle on September 24, 2025. Upon delivery, I discovered that the rear windshield was scratched due to improper installation of the rear wipers, clearly indicating a pre-delivery inspection failure. When I brought the car back to the dealership for diagnosis, they removed the wipers in front of me, with the metal parts still improperly installed, and then reinstalled them. Despite this clear evidence of their fault, the staff tried to claim that the damage could have been caused by me. The dealership refused to repair the scratched windshield and failed to take responsibility for delivering a brand-new vehicle in unacceptable condition. It is unacceptable to deliver a brand-new vehicle with preventable damage and refuse to address the issue, while attempting to shift blame to the customer. I cannot recommend this dealership to anyone seeking a professional, reliable, and trustworthy car-buying experience. More

I have worked with Mariana in the past and yesterday. She is friendly, knowledgeable and efficient. The service provided yesterday was done in a timely way. The waiting area is both quiet and comfortable She is friendly, knowledgeable and efficient. The service provided yesterday was done in a timely way. The waiting area is both quiet and comfortable. More