Bernardi Toyota
Framingham, MA
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I love the service department. They are honest and thorough. The service manager, Phil, is very customer-oriented and wants you to be fully confident in the work performed on your They are honest and thorough. The service manager, Phil, is very customer-oriented and wants you to be fully confident in the work performed on your vehicle. More
The appointment for service was easy to make. The service reps are great. All employees are professional and personable. I was informed of service recommendations for my vehicle. Suggestions - no The service reps are great. All employees are professional and personable. I was informed of service recommendations for my vehicle. Suggestions - no pressure to do anything extra.I think the video provided during the service period is a great feature. Ed Riley was the service tech that serviced my vehicle. The service advisor’s name is Manh Pham. Great experience keep it up!! More
Excellent service! Phil had my car inspected quickly while I waited. He checked in to make sure all was well with the car and I was on my way. Awesome dealership! Phil had my car inspected quickly while I waited. He checked in to make sure all was well with the car and I was on my way. Awesome dealership! More
Courteous service adviser. Responsive, straightforward answers to questions. The video run-through of service issues is a great tool and idea. Car looked great after full de Responsive, straightforward answers to questions. The video run-through of service issues is a great tool and idea. Car looked great after full detail. Would recommend dealership. More
I’ve been going to Bernardi Toyota for years! Never disappoints! Efficient, good customer relations and I trust my service advisor! Never disappoints! Efficient, good customer relations and I trust my service advisor! More
If I wasn’t there for 2 hours it would have been 5 star. Everyone there pleasant and courteous. Greeted promptly. Came to get me right when car was done. Everyone there pleasant and courteous. Greeted promptly. Came to get me right when car was done. More