Bernardi Toyota
Framingham, MA
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I have given this rating because I have had a wonderful yet freindly and personable experience with Bernardi Toyota. I knew this was the dearlership to buy from the moment I walked through those lovely cl yet freindly and personable experience with Bernardi Toyota. I knew this was the dearlership to buy from the moment I walked through those lovely clear glass doors. I was greeted right away by a diplomatic professional salesman, Irving Espinosa, who instantly cadered to my needs. This was very suprising especially when it's been over 5 years since I've purchased a vehicle. This experience was totaly different from the last. I was not pressured into anything. I sat at a table and my whole experience was like talking with a freind or several friends about Toyota. When Bernardi Toyota makes a promise, they deliver. They are also known for the exceptional customer service and amazing follow-trough abilities. I got a great deal on my New 2009 Toyota Corolla because of this dearlership. I was very touched that someone could actully care about and listen to what you have to say. They also take pride in what they do and very proud of what they do. One way to know this is in a small vestibule near the main entrance they display all of their happy customers on the bulletin board. When I learned of this I thought it was a nice gesture and a way of patting themselves on the back for job well done. When you do great work it really shows sort of speak (display in vestibule). This is why they are constantly rated number 1 year after year. Thanks Bernardi Toyota! More
Great experience. Showed me a few 2009 Camrys LE and SE. They showed me the inside and out of the vehicle and took me on a test drive. Came in the morning and drove away the same day with a new Camry LE. Ga They showed me the inside and out of the vehicle and took me on a test drive. Came in the morning and drove away the same day with a new Camry LE. Gave me great value for my trade. Recommend Bernardi to everyone looking for a new car. More
I would like to take a moment to categorize my responses. Customer Service: I gave Bernardi a 5 because I have never been treated so well at a car dealership. The great service started when I walked i Customer Service: I gave Bernardi a 5 because I have never been treated so well at a car dealership. The great service started when I walked in, they were the only dealer that didn't immediately try to de-value my trade in even though it was an SUV. I was trading my SUV for a Prius, they worked on the deal very hard and were able to get me top dollar for my trade and were also able to get me into a Prius in 7 days.. Quality of Work: The time and attention paid to me and my wife was excellent, the dealer made the extra effort to get things done, and done right. Friendliness: In the past I would approach car dealers with apprehension, and it was always justified, but at Bernardi they spoke in clear terms and with honesty. Overall Experience: My overall experience was a great one. I would definitely recommend Bernardi Toyota to anyone who asked, not only did they work to provide a great deal, they also made me feel comfortable with the process. Price: The Prius is selling at or above sticker price, so the only way to make a good deal is to get more for the trade, and they made that happen. Keep up the great work Bernardi. Thanks Steve More
I purchased a "Certified Pre-Owned" Camry from Bernardi Toyota. I was originally looking for new car. Very large selection of new and used vehicles. Very helpful staff from sales, finance manager and the p Toyota. I was originally looking for new car. Very large selection of new and used vehicles. Very helpful staff from sales, finance manager and the preparation crew. Car was spotless and we had a very pleasant ecperience when all was said and done. Salesperson, Artie, was very knowledgeable and easy to deal with. The sales manager, Miguel Garcia, was most gracious and helpful and made sure everything went smoothly. Would highly recommend Bernardi Toyota to our friends. More
I bought my car from Ron Gamble and Miguel Garcia. They were very knowledgeable in getting me exactly what I wanted in a vehicle. I had a pleasureable experience dealing with all of the staff at Bernardi were very knowledgeable in getting me exactly what I wanted in a vehicle. I had a pleasureable experience dealing with all of the staff at Bernardi Toyota. Breno Lemos did the financing for me and he was very helpful and got me my financing right away. My car was ready when they said it would be. I would certainly recomend anyone who is looking for a vehicle to go to Bernardi Toyota because they were so easy to deal with. More
I just want to say that my experience with Michael Bender the General Manager has been a pleasant one. He is a real Gentleman, and very honest and super guy. If you are looking for a new car or a used to buy the General Manager has been a pleasant one. He is a real Gentleman, and very honest and super guy. If you are looking for a new car or a used to buy, I highly recommend you going to the dealership. The sales people are very nice to you, and make you feel at home, with no pressure.. AA++ experience..Great Deals and Honest prices. The best around in my opinion! Sincerly, Brian Counihan Quincy Mass. March 13th /2008 More
Sent inquiry through the internet. I received a quote from them on a Camry. A real quote. Not one that had extra rebates (college grad and military) to make the price lower like what other dealers did. I from them on a Camry. A real quote. Not one that had extra rebates (college grad and military) to make the price lower like what other dealers did. I contacted them and we arranged a test drive. Went very well. They know their product well there. I bought that day on the price I was quoted. Very friendly and professional. I highly recommend them. More
I travel most of the day and when I can gwet my Tundra (which I love)I have to take advantage of it. Bernardi toyota gave me an extremly difficult time about not having an appointment they took the trock (which I love)I have to take advantage of it. Bernardi toyota gave me an extremly difficult time about not having an appointment they took the trock finnally and made me wait almost three hours I have been to other dealers and been in and out in less than an hour for the same service. More