Bernardi Toyota

Steven Kiviat was an excellent salesman. With Steve, purchasing a new Toyota RAV4 was a very efficient process in both picking the car and negotiating the deal. He was also very pleasant to work with a purchasing a new Toyota RAV4 was a very efficient process in both picking the car and negotiating the deal. He was also very pleasant to work with and came in on his day off for me to pick up the car. Bernardi has enough inventory that they had the car I wanted on the lot and I purchased it with only 4 miles on the odometer. Very good experience. More

Ron Gamble gave me excellent service when I bought a used Toyota at Bernardi. He took a special interest from the moment I walked into the showroom until I drove the car out of the lot. He ensured the car Toyota at Bernardi. He took a special interest from the moment I walked into the showroom until I drove the car out of the lot. He ensured the car got its state inspection sticker, state registration and was detailed inside and out. More

I was very happy with the speed of the transaction. Bob was a great facilitator to the deal and Bill cemented it. Michelle in finance was very helpful as well in the "11th hour" to make the deal happen, a was a great facilitator to the deal and Bill cemented it. Michelle in finance was very helpful as well in the "11th hour" to make the deal happen, and Miguel was very helpful in putting the "icing on the cake". I was pleasantly surprized how easy the process was! More

Salesman reviewed all options and models of the type of vehicle we were looking for. Salesman then made great effort to match the vehicle we wanted and offered exactly what we wanted to pay. We had a tes vehicle we were looking for. Salesman then made great effort to match the vehicle we wanted and offered exactly what we wanted to pay. We had a test drive of a similar vehicle - same model but with different interior features - and both my wife and I were able to evaluate it on different road surfaces. There was also an identical vehicle on the lot (already sold) that we were able to examine closely, and from which we confirmed our interior features. The car we purchased was available in two days for pickup Overall a great experience. More

I had a great experience leasing my new Toyota Venza. I am actually a returning customer to this salesperson and dealership. Two months ago we bought a 4x4 Toyota Tundra Crewmax Limited Platinum for my hus am actually a returning customer to this salesperson and dealership. Two months ago we bought a 4x4 Toyota Tundra Crewmax Limited Platinum for my husband and we were so happy with the whole process that now I decided to go back and get a new car for myself too. We contacted Dan and scheduled an appointment to look at the Venza. Dan was extremely helpful and professional again and helped us with the selection process by showing us all the different models and options and comparing and contrasting all the features and figuring out what is important to us. He was very product-knowledgeable and I felt comfortable I was getting a good car and a good deal. The sales manager William Phillips was great too. He made me feel appreciated as a returning customer. During the financing process we dealt with Nancy who helped us come up with a monthly payment within our budget. I was happy with her work as well. After I signed the contract, Dan commnicated very effectively with me over the next few days and let me know the status and when the car would be ready for pick up. It took a few days to get everything squared away but due to his calls and messages I was not worried at all. Overall, I am one very happy customer. I was treated well and felt appreciated. I am happy with my car which drives very well; I am happy with the whole sales team, especially Dan Cushman, and I hope he is still there in three years when my lease is up. Thank you. More

Bought a 2010 Prius from Rick, he was very thorough and gave me a fair price. Went over all the features of the car when I picked it up. Overall a satisfying car buying experience. Toyota is even giving a gave me a fair price. Went over all the features of the car when I picked it up. Overall a satisfying car buying experience. Toyota is even giving a free 2 year/ 25000 mile maintenance plan with all 2010 cars! More

Miguel was great, he show us a very good car at a very fair price. Bernardi Toyota was at front with all the anwers to my questions. I will refer Miguel and his co-workers to my friends and family. My car fair price. Bernardi Toyota was at front with all the anwers to my questions. I will refer Miguel and his co-workers to my friends and family. My car was ready with a full tank of gas and the inspection sticker. Good job Bernardi More

I have purchased many cars from J.R. at Bernardi Toyota. He is fabulous. Over the years we have built a good rapport. I decide what car I want. J.R. and I discuss the vehicle to be sure it's what I want and He is fabulous. Over the years we have built a good rapport. I decide what car I want. J.R. and I discuss the vehicle to be sure it's what I want and need. We begin our negotiations on price and I let J.R. know where I am and he let's me know where he is. We mutually arrive at a satisfactory price. I would not think of dealing with or going anywhere else. More

I first contacted Bernardi Toyota via the internet requesting an equote on a particular vehicle. After several email exchanges with Josh Wainrib (internet sales), he invited me in to at least visit t requesting an equote on a particular vehicle. After several email exchanges with Josh Wainrib (internet sales), he invited me in to at least visit the dealership. I took him up on the invitation. When I arrived I met Josh and he then introduced me to Dell, a salesman. This is very common practice where the internet sales hands off to a floor salesman. Personally, I don’t like that but Josh did take the time to help with the sale. Dell (salesman) very nice, professional and good mannered. He jumped right into the typical scripted sales questions. Having talked with him at delivery (few days later) I am sure he may not have been 100% that day, which with the weather swings it’s no wonder. As process continued, he must have walked 10 miles in the time we were talking; heck my feet were sore just watching him. We went back and forth several times. By then I am sure Dell needed a new pair of shoes. Mind you, I used a number of web resources to reach my ultimate number that was so low and a dealer would throw me out of the dealership. The last round they came very close to that number. Sitting with the finance agent, I was presented with several add ons, warranties and other accessories. To be honest, the presentation was excellent, low pressure and very informative. Tacomas do not have any viable incentives but I was able to get an excellent financing rate, through on of their banks. One thing I liked was I worked with Dell and Josh the entire time. Many other dealerships I visited, someone from the “tower” would come down and put the pressure on me after the second offered price. Obviously, Dell was given a couple of numbers to work with, he worked with me. Bernardi Toyota was the 17th car dealer, fourth Toyota dealer, I paid a visit to on this long road to getting a new vehicle. Out of the 17 dealers, 6 dealers I would revisit, with Bernardi being one of them. If you are looking for a Toyota, you owe it to yourself to pay a visit to Bernardi Toyota. added April 21, 2010 Tuesday Bernardi fulfilled the purchase agreement with the installation of the remote starter, sticker and registration. I have to say i am somewhat disappointed in the quality of the remote starter that was installed. This was not the Toyota OEM remote start this was installed by a subcontractor, which did introduce some pretty new scratches on my steering column and dash. The price of the starter was higher than what one would expect to pay for an after market unit and installation. I wanted to do the entire package and have it covered under the warranty, so I paid the price. For what you pay at the dealer you can get a FULL security system and starter with lots of bells and whistles. At the finance office, there was a brochure with minimal information regarding the product. In other words neither the finance person nor the brochure tells you what you are purchasing while you are sitting with the finance person. I failed to ask so it is 100% my fault, but hopefully you won't have to make the same mistake.. The unit works fine, but for the price it doesn't have some of the basic features such as antigrind protection, valet feature and transmitter bypass. My recommendation would be to completely bypass this step and seek out a professional installer. Doing so, there may be some warranty issues if something does happen. I have had 4 remote starters put in new vehicles, other than my latest purchase, I have had 1 go bad. That was due to a computer in my Dodge going failing shorting out the parking brake and headlights, a very common issue in the dakotas and durangos (google dakota flashing dashboard, its scary). The installer was extremely sloppy and introduced some deep scratches in the dashboard of the new vehicle. I am not sure this installer knew how to remove dash board panels properly. The remote starter purchase and installtion was certainly the low light of the purchasing experience and I would recommend staying away from the remote starter offering. More

1.Professional: all documents were very carefully prepared, no pressure honest offer. 2. Courteous: went "an extra mile" in helping us to replace floor mats. 3. Hard working: stayed overtime to fin prepared, no pressure honest offer. 2. Courteous: went "an extra mile" in helping us to replace floor mats. 3. Hard working: stayed overtime to finish our deal Miguel gave us a demonstration of all major car function as well as offering several very important driving optimization suggestions. More