Bernardi Toyota

CUSTOMER SERVICE WAS GREAT AND VERY PROFESSIONAL, I DIDN'T FEEL ANY PRESSURE. THE PRICE OF THE NEW CARE AND THE PRICE OF MY TRADE IN CAR VERE GREAT . JOHN ROBERTS WAS PROFESSIONAL, PASSION AND FRIENDLY DIDN'T FEEL ANY PRESSURE. THE PRICE OF THE NEW CARE AND THE PRICE OF MY TRADE IN CAR VERE GREAT . JOHN ROBERTS WAS PROFESSIONAL, PASSION AND FRIENDLY. I WILL RECOMMEND THIS DEALERSHIP TO ALL MY FRIENDS AND RELATIVES. More

Friendly people, casual and comfortable atmosphere, no pressure to buy, I didn't buy yet but got an email from bob saying OK, let us know when you are ready!!! It was so nice that they weren't trying to c pressure to buy, I didn't buy yet but got an email from bob saying OK, let us know when you are ready!!! It was so nice that they weren't trying to change our minds! I would recommend them! More

Just out pricing 2010 Ravs-- not intending to buy. Ron showed me the new features and had me test drive a new Rav. He was willing to work with me to buy the Rav I really wanted and worked within my finani showed me the new features and had me test drive a new Rav. He was willing to work with me to buy the Rav I really wanted and worked within my finanial limit. Very pleased with sport model, color, and added features. Very pleased with my deal and first experience with the service department as they installed my lojack. Fun car to drive. More

Great time this week buying my third car from this dealership. I started working with Brandon Keddy on an internet sale inquiry and when I was ready to buy, Brandon was not in, but Al Salas picked up dealership. I started working with Brandon Keddy on an internet sale inquiry and when I was ready to buy, Brandon was not in, but Al Salas picked up where he left off seamlessly. After two hours, I found myself in the business office with Natalie - great way to end the day. She is truly customer-oriented and fun to be around. I'll be back again... Elizabeth Ann Loven Framingham, MA More

Great experience! Informative and friendly salesmen without being pushy. They demonstrated excellent product knowledge of their vehicles and had knowledge of equivalent vehicles from other manufacturer without being pushy. They demonstrated excellent product knowledge of their vehicles and had knowledge of equivalent vehicles from other manufacturers. Very patient: let me go on four test drives with different Camrys. They quickly found a Camry in the model and color I wanted at a different dealer. Gave me a great price even by Consumer Reports' Dealer Bottom Line Pricing standards. This was the best experience I have ever had at a dealer. I will gladly recommend them highly to everyone. More

Although I was not able to purchase a car, my experience at Bernardi was amazing! My wife and I arrived there at 10 minutes before closing and were served until 10:30 that evening. John M., Luciano M. and at Bernardi was amazing! My wife and I arrived there at 10 minutes before closing and were served until 10:30 that evening. John M., Luciano M. and Nathalie F. served us so kindly even though it got later and later! When we left, we had a signed lease in hand! But then came an additional kindness. Due to personal reasons I had to return the very next morning and request the lease be rescinded, and it was. How very amazing! They proved to me their sincerity and integrity, and being more interested in customer relations than merely selling a car! My sincere and deepest gratitude go out to this group and dealership. I would strongly recommend them to anyone looking for a positive sales experience. Oh, and cudos to Michelle in the business office for her kindness as well! Sincerely, Darrell Minnich More

Bruno was very friendly and helpful. He listened well and gave us all the info we needed on the kind of car we were looking for (Toyota Highlander), and then offered what we considered a fair price for a new gave us all the info we needed on the kind of car we were looking for (Toyota Highlander), and then offered what we considered a fair price for a new one. When the model with the features we wanted was not in their lot, he and the sales team found us a car and had it delivered to Bernardi the next day. We needed the car quickly and they got it ready for us promptly. Highly recommended salesman and dealership. More

Overall, I had a great experience with this dealership and with Luciano. Of course there was the typical exchange of "You have to go lower", "But we're already losing money", "No! Of course you're not los and with Luciano. Of course there was the typical exchange of "You have to go lower", "But we're already losing money", "No! Of course you're not losing money, otherwise you wouldn't be selling it to me!", but they were pleasant throughout and eventually we settled on a great price. Luciano gave me his cell phone number and was available to answer any questions I had/discuss arrangements after the purchase was made, even on his day off. On top of that, he was a nice guy. I'd definitely recommend asking for him by name, More

Steve was wonderful--patient and knowledgeable, extremely likeable which was icing on the cake...the car is great -- I am a long-time Toyota user. I highly recommend Steve Kiviat for sales and look forward likeable which was icing on the cake...the car is great -- I am a long-time Toyota user. I highly recommend Steve Kiviat for sales and look forward to keeping in touch for support as needed. More

I dealt with Ron when I bought a 2010 Prius. He beat every other dealership I contacted by a few hundred dollars, then drove the car to my neighboring state. The price was excellent, as was the service every other dealership I contacted by a few hundred dollars, then drove the car to my neighboring state. The price was excellent, as was the service. If you're in the market for a new Toyota, I'd recommend giving Ron a call. More