Bernardi Toyota
Framingham, MA
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The overall experience was great,from Sales to Financing the Car,very informative, friendly and professional, not pushy in any way, didn't feel pressured to purchase at all. The selection of choice was good the Car,very informative, friendly and professional, not pushy in any way, didn't feel pressured to purchase at all. The selection of choice was good,walked away with a nice new SUV.Thanks More
Bernardi Toyota went out of their way to work with us to meet our needs. Even when we thought we wouldn't find what we were looking for among the used inventory, and were planning on moving onto a differen meet our needs. Even when we thought we wouldn't find what we were looking for among the used inventory, and were planning on moving onto a different dealership, Bernardi continued to try to work with us. We ended up not only buying at Bernardi but buying a brand new car! We honestly didn't think we'd be able to afford a brand-new car at this point in our life! We were thrilled with how willing they were to work with the price, and the 0.9% financing is phenomenal! Bruno was a great salesman and we enjoyed working with him. He worked really hard (but not annoyingly so) to make a sale, and he made us feel as if he truly cared about making sure we left happy. After spending a little bit of time with him, I found myself liking him so much I was actually more inclined to buy a car just so he could make the sale! Also, the man we worked with to finalize the financial aspects of the sale was very helpful and friendly. He made us feel very comfortable and put us at ease with what can be a very anxiety-inducing process. The dealership and its employees were very accommodating to our little boy, and made shopping with a two-year old very easy! The kids' room is a great idea, and it made us much less stressed than we would have been at another dealership! The actual dealership itself is very clean and a great shopping atmosphere! I will certainly recommend Bernardi to others! More
These guys try to force you to make deal instantly and then grab your credit card and don't return it until you sign the purchase agreement/invoice. In addition, one person makes one commitment and then o then grab your credit card and don't return it until you sign the purchase agreement/invoice. In addition, one person makes one commitment and then other person overwrites it and say something else. I will never go back to this dealership. More
Excellent, very professional service. I got everything that I was looking for: great deal on the great car. Was quick and easy, really pleasent expirience. If I buy car again I would use this dealership a that I was looking for: great deal on the great car. Was quick and easy, really pleasent expirience. If I buy car again I would use this dealership and hopefully the same sales person Mike Khalip. More
I had been to different dealers to search for a Toyota to buy in the last 1 week, and eventually came to Bernardi. I met Bruno (sales rep) at about the time the store had to close and was amazed by his profe buy in the last 1 week, and eventually came to Bernardi. I met Bruno (sales rep) at about the time the store had to close and was amazed by his professionalism, patience and great attitude. He gives great, sincere answers, and can guide effectively. He is the definition of an excellent sales representative and would recommend his services any day! Keep up the great work! More
Purchasing this car was a pleasure. The sales rep Purchasing this car was a pleasure. The sales rep Marcos Torres spent tons of time teaching me about the features of the Highlander and then spent Purchasing this car was a pleasure. The sales rep Marcos Torres spent tons of time teaching me about the features of the Highlander and then spent tons more when I brought my wife the next day. Thank you Marcos John Marino worked with me to get the competitive deal I was happy with. Manager John Martin helped me resolve the last of my questions and through it all Marcos continued to be non stop assistance through the process. He put in the extra effort to get the car registered and insured while I was there. There were roadblocks with my insurance and he made it happen. The finance managers also helped me with the special finance package I wanted. Job well done More
Jessica was very professional and answered all of my questions. Usually buying a car is very stressful experience, but Jessica made it easy and enjoyable. At no time did I feel "pressured" and left with questions. Usually buying a car is very stressful experience, but Jessica made it easy and enjoyable. At no time did I feel "pressured" and left with the exact car that I wanted. I would definitely recommend this dealership to all of my family and friends. More
Have bought many cars over the years from Bernardi Toyota & have always bought them from John (JR) Roberts. He is knows the Toyota products & is very good at explaining how & when to use the car features. Be & have always bought them from John (JR) Roberts. He is knows the Toyota products & is very good at explaining how & when to use the car features. Bernardi Toyota has many cars on the lot, and is a very clean & bright showroom. PS-also had a very good experience with John Marino, sales manager & Michelle Poore, who discussed financing options with us. Kudos to JR, John & Michelle & again, we will continue to purchase cars from Bernardi Toyota in Framingham, Massachuestts!! More
Very clean , organized and well presented dealership. The people we dealt with were patient and detailed in presenting information. At no time during the process were we ask to wait an unreasonable amout of people we dealt with were patient and detailed in presenting information. At no time during the process were we ask to wait an unreasonable amout of time. Car was readt a promised with no loose ends. Overall, a great experience. More
Miguel took care of my concerns in a frienly and profressional manner. I liked that. I see I need 250 characters to complete my website registration. I will add that I will speak to my frieds/assoc profressional manner. I liked that. I see I need 250 characters to complete my website registration. I will add that I will speak to my frieds/associates and advise them to call on Bernardi Toyota and speak to Miguel for a good deal. More