Bernardi Toyota

Arthur Caouette and Marcos Torres listened to my needs and requests and helped me to determine which Toyota would work best for me. It was the most positive, pleasant and fun car buying experience that I and requests and helped me to determine which Toyota would work best for me. It was the most positive, pleasant and fun car buying experience that I have ever had! At no time did I feel any pressure whatsoever. Arthur and Marcos have a service mindset which came through in a positive, professional way. I felt like I was working with a trusted friend and colleague during this experience. They found a vehicle at another location that met my needs and got the vehicle to Framingham. While I was waiting for the delivery of this new vehicle, they arranged for a loaner. It wasn't about selling them me a car but rather helping me find what vehicle would work for my situation and needs. Rob Cassim was able to build a finance package that worked for our budget AND we were able to get an extended warranty and some additional options. I would highly recommend these gentlemen and this dealership. This is our second vehicle that we have bought from Bernardi. I also would like to put a plug in for the great service team as well. It is not only where you buy your vehicle but where it will be serviced as well. I have had great service experiences with John Hansen. He takes good care of my vehicles. More

Anton was very friendly, helpful knowledgable and efficient throughout the sales process. He took the time to explain and test drive on two occasions first with my wife and daughter and a second time efficient throughout the sales process. He took the time to explain and test drive on two occasions first with my wife and daughter and a second time with me and my two duaghters. I came back a third time with a TrueCar price that he was able to match with minimal effort. I had 5 other dealers obtained thru TrueCar that was willing to match the price, but I came back to Anton becuase of the personal attention and the professional manner in which he treated my family. Thanks Anton, keep up the good work and we will see you next time when my other daughter needs a car. It is very important for me that the sales process is relaxed and simple otherwise I walk away, and with Anton I did not walk. More

Just bought a brand new 2011 Toyota Corolla .... This was a great experience. I was immediately greeted by Iurii (Sales) . They listen to the customer and I got a great deal with little pressure . I had rec a great experience. I was immediately greeted by Iurii (Sales) . They listen to the customer and I got a great deal with little pressure . I had recently been to 2 other dealerships and it was not pleasant at all .The team at Bernardi Toyota did a fantastic job and we met everyone there. I was really impressed with the entire staff and the fact that we got a good price and wasn't there all day long. My hats off to the team at Bernardi toyota , my wife and I are very happy with the entire experience and most of all the vehicle.Thank you Philip,James, Mike, Jean (management) Iurii (sales) Rob ( finance) I owe you Rob still... Al ( finance) .... If you are looking for a good deal and value your time see the the team at Bernardi , I know I will . P.S got a great deal on an extended maintenance program ! :) Best regards One Happy customer. More

Everyone at the dealer was helpful. Mr. Spezzano went the extra mile to explain my car's problems and he offered sound advice. This particular dealership is not where I bought my car and is not near my the extra mile to explain my car's problems and he offered sound advice. This particular dealership is not where I bought my car and is not near my house but because of my experience with this dealership I will return. It was my best experience with a dealer. More

Todd Downes did a great job and went above and beyond with our service call. He helped me with my three children to get them in and out of the car and assisted me with the car seats. Thanks! with our service call. He helped me with my three children to get them in and out of the car and assisted me with the car seats. Thanks! More

Service was exellent. I hate the process of buying a car and Ms. Miranda was extremely helpful throughout and made this a really easy and pleasant experience. Mr. Kassam was very helpful and accommodating t and Ms. Miranda was extremely helpful throughout and made this a really easy and pleasant experience. Mr. Kassam was very helpful and accommodating through the financial aspects and very congenial. I can honestly say it was fun. More

Very happy with the service and knowledge of the sales person. The dealership offered a low pressure approach and respected my opinions and wishes. My only regret was not purchasing the vechicle on Satu person. The dealership offered a low pressure approach and respected my opinions and wishes. My only regret was not purchasing the vechicle on Saturday 9/24 and working with the Sales Manager, Jim Lucido. He seemed to have a better understanding of customer service than the other sales manager we dealt with. More

Pavel was very knowledgable and helpful in helping us to select our Prius. His professianalism and happy attitude put us at ease and reassured us that we made a right decision about buying a car from Bernar select our Prius. His professianalism and happy attitude put us at ease and reassured us that we made a right decision about buying a car from Bernardi. Finance manager Rob was excellent and helpful. If you need a car, go see Pavel. More

I got my 2005 toyota corolla to bernardi toyota for a mini service and they told me that there was a leakage in my car's power steering line and it needed to be replaced. They asked me to make an appoint mini service and they told me that there was a leakage in my car's power steering line and it needed to be replaced. They asked me to make an appointment when I was ready and bring in the vehicle for repairs. I called up a few days later and made an appointment for the work. Took my vehicle to the dealership on the appointment time and was told that my car will be all set in 4 hours. I left the car and went back. About 3.5 hours later, the supervisor called me to tell me that they do not have the parts. Though this dint go as well but the dealership was very good in reacting to this and they explained to me the changes they were putting into the process to see that this is not repeated. They offered me a free rental for the period when they had my car back for work and also offered me a great discount. More

We went to look at available used Camrys, and to discuss the financing options available. We found a car we liked, and negotiated a great price. Our salesman was knowledgeable and there was no pressure to the financing options available. We found a car we liked, and negotiated a great price. Our salesman was knowledgeable and there was no pressure to act. We ended up financing the car, and our experience with the financing staff was easy and professional. I would recommend Brenardi Toyota to everyone. More