Bernardi Toyota

Won't recommend for anyone, not the first time, idk why i went back,nothing has change, same vad service i went back,nothing has change, same vad service More

A very good visit for service. Mass state inspection along with complementary winter checkup were performed in satisfactory time and results were thorough. Service advisor, Marian Mass state inspection along with complementary winter checkup were performed in satisfactory time and results were thorough. Service advisor, Mariana Rizzo/8007 was very pleasant and helpful throughout the visit. More

I made an appointment to have my car serviced and everything went well. I appreciated how helpful, pleasant, knowledgeable and nice Chris was to me. everything went well. I appreciated how helpful, pleasant, knowledgeable and nice Chris was to me. More

John was very nice greeted me right away! Took what I thought was minimal time! Over all excellent service! Took what I thought was minimal time! Over all excellent service! More

I went to another dealership. They promised me discounts right up to the point where I was ready to buy. Suddenly the discounts had just expired. They then offered a small amount They promised me discounts right up to the point where I was ready to buy. Suddenly the discounts had just expired. They then offered a small amount off list claiming it was all but unheard of and the offer would expire if I walked away. I played hardball, asked for another $1k off, still under what had been offered to get me in the door. They refused. The next day I stopped by Bernardi. They offered the exact car I wanted for a nicer price in very little time. It was the easiest decision I ever made. Highly recommend. More

The team was professional and provided me a great deal. I would highly recommend Trevor Loring. I would highly recommend Trevor Loring. More

Have been to many other toyota service departments for my car. Moved to Ashland recently so came to Bernadi for convenience of location. Philip was very helpful and friendly, my tech had great communication. car. Moved to Ashland recently so came to Bernadi for convenience of location. Philip was very helpful and friendly, my tech had great communication. Everything was great until it was time to check out. I believe I dealt with Eduarda gomes or her name might have been Marianna. Whoever was working the evening of 11Nov25. She was extremely rude, condescending and combative, when all I wanted to confirm was if my card was double charged. Her supervisor was able to assist me on checking and even after complaining to her supervisor she maintained the same condescending smile. Her supervisor asked who else I had worked with earlier in the day so he could assist me. I asked her and she said “I don’t know you should know that” and walked away in front of the supervisor. Its clear that employees here aren’t held accountable for their poor decisions based on her behavior. I came to Bernadi’s for good customer service and convenience. Don’t plan on returning which is a shame because everything else was going so well until the end. More

Artie in sales is the best, he sold me my car in 2007 a d recently in 2025. Service experience was great. recently in 2025. Service experience was great. More

Very nice to deal with,also very knowledgeable. Great experience. My salesman Adam is awsome Great experience. My salesman Adam is awsome More