
Berglund Toyota
Lynchburg, VA
Filter Reviews by Keyword
By Type
451 Reviews of Berglund Toyota
Good dealership Absolutely everyone we dealt with was friendly and helpful. We always felt that someone knowledgeable and nice was with us during the lengthy buying Absolutely everyone we dealt with was friendly and helpful. We always felt that someone knowledgeable and nice was with us during the lengthy buying process. Unfortunately the car I bought was a big mistake but the fault is mine for picking a car that just isn’t right for me. Buyer’s remorse certainly isn’t anyone else’s fault. I would recommend this dealership to anyone. More
Excelente atención, recomiendo al Sr Fano y al Sr Nicolás Kameno excelente vendedores y muy amables me fui contento con mi tacoma off road 2019 atención, recomiendo al Sr Fano y al Sr Nicolás Kameno excelente vendedores y muy amables me fui contento con mi tacoma off road 2019 More
Consistent Quality and Customer Care This was my 6th vehicle purchased from Berglund Toyota in Lynchburg and all of them through John Fano. I trust his judgment completely and always take This was my 6th vehicle purchased from Berglund Toyota in Lynchburg and all of them through John Fano. I trust his judgment completely and always takes such good care and attention to details for my wife and me. Customer Service has become an Excellent experience as well. I look forward to many more years of solid relationships. More
Friendly, knowledgeable team who is there for you I had a wonderful experience from start to finish. From my first phone call to setup an appointment with David, I was impressed by the friendliness a I had a wonderful experience from start to finish. From my first phone call to setup an appointment with David, I was impressed by the friendliness and ease that continued throughout my entire experience. Stan - my salesman - greeted me right out front and was kind and patient with me throughout the entire process of looking over my new-to-me Prius. David was patient when my car buying entourage had some tough questions and was willing to take the time to address our concerns. Then Nick came in at the end and was able to answer all of my questions about financing, as well as being able to negotiate a really great rate for me AND lay out different options for me to choose from regarding different maintenance packages/GAP protection, etc. Each of these gentlemen took the time to answer my questions and gave thoughtful, straightforward answers. They never made me feel pressured or like I was asking a dumb question, which I found very important as I am still fairly new to the car-buying process. I would highly recommend this dealership - especially to anyone who is new (or new-ish) to purchasing cars. More
Toyota forevet Very friendly. Knowledgeable, and pleasant to work with. We will be buying our vehicles at Bergland from now on. Excellent customer service. Sam and Very friendly. Knowledgeable, and pleasant to work with. We will be buying our vehicles at Bergland from now on. Excellent customer service. Sam and Cordero were very helpful. More
Pleasant Experience It was a pleasant experience and smooth transaction. The only negative thing is the wait and being left alone for a period of time while management It was a pleasant experience and smooth transaction. The only negative thing is the wait and being left alone for a period of time while management discusses the trade/deal. Other than that we were very pleased with the trade in value and the overall experience. And they are dog friendly. Our little dog was welcomed in the showroom. We would recommend this dealership More
Excellent Courteous-friendly-well informed of their product-no pushy sales went thru everything thoroughly and made sure you had no questions had a little bit o Courteous-friendly-well informed of their product-no pushy sales went thru everything thoroughly and made sure you had no questions had a little bit of a wait but they were experiencing computer problems -would definitely recommend them to anyone More
Quick courteous professional Toyotas cars and trucks has the generational idea of standard for quality and reliability. I traded in a nice 2016 taco trd for a 2019 4 runner trd. T Toyotas cars and trucks has the generational idea of standard for quality and reliability. I traded in a nice 2016 taco trd for a 2019 4 runner trd. The sales staff were very nice and proffesional and assure me of a product that i could enjoy for years to come. I do trust my investment. More
Awesome John and Nicholas were so helpful in helping me understand the entire process. This was my first experience purchasing a car and I’m extremely happy w John and Nicholas were so helpful in helping me understand the entire process. This was my first experience purchasing a car and I’m extremely happy with the service! More
Truck First looked at new Toyota tundras. Had a young/newer sales man who didn’t have quite the knowledge of the specifics I was looking for. Not his fault First looked at new Toyota tundras. Had a young/newer sales man who didn’t have quite the knowledge of the specifics I was looking for. Not his fault nice guy. Then I came to look for an online used truck and was informed it wasn’t on the lot. Waited 15 min for it to show up and had another sales rep tag along and help with the sale. Nice guy too and had more info to offer. Sale was decent. Not as much wiggle room as I would have liked. None the less it was a nice truck and was properly cleaned and washed before turning over to me. Staff was nice and waited for me to close the deal shortly after hours. More