Berglund Toyota

Great job everyone This was a great experience. No pressure sales staff. If you are looking for a new or pre-owned Toyota I highly recommend the staff at Berglund Toyo This was a great experience. No pressure sales staff. If you are looking for a new or pre-owned Toyota I highly recommend the staff at Berglund Toyota as they are Very friendly and knowledgeable people. It may take a while to get everything done, but they will sit down with you and discuss your wants needs, budget and try to find the right vehicle for your situation if you are undecided. Berglund Toyota wants you to be happy not just when you leave in a new or pre-owned vehicle but they want you happy after the sale also. With Berglund Toyota I feel like they don’t you just like a number but you are just what you are, a person. Greatly satisfied with my experience More

Pleasant Unlike in the past at this dealership, I felt the sales staff this time was straightforward ( I was lied to in the past) and did not use high pressure Unlike in the past at this dealership, I felt the sales staff this time was straightforward ( I was lied to in the past) and did not use high pressure sales tactics. How refreshing! More

Dishonest Because the finanial person was dishonest overall! I asked her to check with my financial institution and she lied to me about it! Told me they could Because the finanial person was dishonest overall! I asked her to check with my financial institution and she lied to me about it! Told me they could not do better than her! I spoke with my bank and another credit union I had suggested and found out she not only lied about it she also added a kick back for the dealership on top of what their bank affiliate quoted her! My bank also suggested that any place of business that will not do as you ask you should just get up and leave! I should have but I did not know she lied until after the fact...I will refinance as soon as they send the papers through! Be aware that dealerships are allowed to tack on interest on top of their banks interest! More

Everyone is super nice and helpful. People there really work with you and help find what is best for you. Because of them I got to leave with a 2019 car!! I’m so glad I chose Berglund To People there really work with you and help find what is best for you. Because of them I got to leave with a 2019 car!! I’m so glad I chose Berglund Toyota. More

Great experience. Sam Melson did a great job and made the whole process painless. He got me the price I wanted and seemed to know the features well. Sam Melson did a great job and made the whole process painless. He got me the price I wanted and seemed to know the features well. More

Happy camper My 99 Toyota 4Runner was on the brink of death and it was time to look at another vehicle. Went to Berglund Toyota where I was greeted by the friendly My 99 Toyota 4Runner was on the brink of death and it was time to look at another vehicle. Went to Berglund Toyota where I was greeted by the friendly staff and my salesman, Cordero. He did a fine job showing me the models I was interested in and even went out of his way to have a manual transmission Tacoma delivered for me to check out. I bought it and couldn’t be more pleased. Thanks Cordero and the rest of the folks at Berglund! More

A pleasurable buying experience All your personnel are professional, friendly,patient, & thorough in answering all my questions to my satisfaction. They didn’t pressure me while show All your personnel are professional, friendly,patient, & thorough in answering all my questions to my satisfaction. They didn’t pressure me while showing me what I wanted to see. I felt they were honest & forthright in our negotiations. More

Improved Experience This experience was much better than my previous one. John P and Sam were great to deal with. The gentlemen weren’t pushy (huge turn off for me and I This experience was much better than my previous one. John P and Sam were great to deal with. The gentlemen weren’t pushy (huge turn off for me and I will get up and leave once I feel this way). Sam worked well with us and our kids, very knowledgeable and did everything he could to get our business. Will be glad to work with him again More

Excellent customer service My husband I have purchased 3 Tundras and 2 Sequoias from Berglund. There is no high pressure at all and we love dealing with John Pollard - who fee My husband I have purchased 3 Tundras and 2 Sequoias from Berglund. There is no high pressure at all and we love dealing with John Pollard - who feels like a good friend. We live a considerable distance from Lynchburg, but the travel is worth it to deal with this dealership. More

Great people at this dealerships to work with. I was searching for a Chevy 2500 Avalanche through a search engine I want to say Carfax. Located this 2002 Avalanche that was very clean, low mileage I was searching for a Chevy 2500 Avalanche through a search engine I want to say Carfax. Located this 2002 Avalanche that was very clean, low mileage and low price. Made contact with a gentleman, "John Fano". He made the sale happen. I now have a 1500 and a 2500 Avalanche. I will maybe sell the 1500 or not. My wife and I are very very satisfied with this group @ Berglund Toyota. More