Berglund Luxury Auto

Exceptional service Just what you would expect from a luxury dealership. Great customer service and personal, professional, courteous care. Recommend this dealership for Just what you would expect from a luxury dealership. Great customer service and personal, professional, courteous care. Recommend this dealership for convenient and reliable car care. More

Exceptional service at every visit. Joe and team of service personnel exceed expectations at every interaction. It is a pleasure to stop in for service on my car. For the past two-plus Joe and team of service personnel exceed expectations at every interaction. It is a pleasure to stop in for service on my car. For the past two-plus years I have been coming to this facility, the team exceeded expectations every time. More

Bought a new BMW I was very satisfied with the salesman and my purchase. I thought I was treated fairly and received a good deal on my new BMW I was very satisfied with the salesman and my purchase. I thought I was treated fairly and received a good deal on my new BMW More

Excellent The service department is quick, efficient and professional. And best of all they get it right the first time. Joe Camarda is endlessly patient, and a The service department is quick, efficient and professional. And best of all they get it right the first time. Joe Camarda is endlessly patient, and always welcoming. He keeps me up to date with progress. More

Service re check engine light I was able to get a quick appointment to investigate check engine light. Issue was resolved quickly and satisfactorily. Joe Camarda did a wonderful j I was able to get a quick appointment to investigate check engine light. Issue was resolved quickly and satisfactorily. Joe Camarda did a wonderful job, as always. More

Needed service We purchased our Volvo at this dealership and have moved out of town. We were back in for a brief visit and had a couple warning lights to come on dur We purchased our Volvo at this dealership and have moved out of town. We were back in for a brief visit and had a couple warning lights to come on during our visit. We stopped in to make an appointment for two days later and was surprised to be taken care of immediately. I have had service at the dealership where we currently live and I miss the comfort and the knowledge that my service will be performed professionally. And the wash and vacuum helped as we were traveling and was needed. Also I was not in need of a oil change but felt that I wanted to take care of it so I would not have to go to what is now my local dealership. (My call) More

The take care of me people Knowledgeable, friendly Tim takes care of me and my SUV - I am part of the family. Everyone I met during my service was friendly - customers and empl Knowledgeable, friendly Tim takes care of me and my SUV - I am part of the family. Everyone I met during my service was friendly - customers and employees. More

Excellent Joe C. The best service manager I have ever dealt with. He was very helpful in explaining all the questions I had about some functions on my Mercede Joe C. The best service manager I have ever dealt with. He was very helpful in explaining all the questions I had about some functions on my Mercedes. More

Great customer service My sales associate, Rey Gonzalez, met me on his day off to show me a vehicle I had called about earlier in the week. Rey was very helpful while never My sales associate, Rey Gonzalez, met me on his day off to show me a vehicle I had called about earlier in the week. Rey was very helpful while never being pushy. When I arrived to pick up the car I noticed a small issue I had not seen before. Although the deal had been finalized with nothing on the "we owe" sheet, Berglund agreed to fix the problem at no cost to me, and loaned me a beautiful vehicle for my use until mine was ready. Once again Rey coordinated this for me on his day off. I would highly recommend Berglund and specifically Rey Gonzalez. More

Mercedes Benz owner first class treatment and excellent servece. Every time I go to my Lynchburg Mercedes Dealership in am treated with respect, and I am called by m first class treatment and excellent servece. Every time I go to my Lynchburg Mercedes Dealership in am treated with respect, and I am called by my name great service, I love our Mercedes Benz in Lynchburg and always tell others. More