Berglund Ford

overall I enjoy nd ealin with this service department Overall service work performed well. Also warranty work was performed on airbag recall. work was performed at my appointment time, and car was retu Overall service work performed well. Also warranty work was performed on airbag recall. work was performed at my appointment time, and car was returned in a nd reSonable time period. More

EST experience ever This was the smoothest, fastest exotics ever had when buying a car. Alex was very attentive to meeting all my needs and wants. He understood that I w This was the smoothest, fastest exotics ever had when buying a car. Alex was very attentive to meeting all my needs and wants. He understood that I was on a time crunch because I had to be at work in two hours from the time I stepped foot in the dealership. Would recommend and can’t wait to come back for my next car need. More

Always outstanding service and customer care We love Mazda so much my husband and each have a CX-5! And having excellent service is icing on the cake! You always treat us like a VIP. Including We love Mazda so much my husband and each have a CX-5! And having excellent service is icing on the cake! You always treat us like a VIP. Including my dog Lily. More

First service This was the first service for the car i bought from the same dealer. Oil change was free of charge. Tire rotation was the only charge. Great servi This was the first service for the car i bought from the same dealer. Oil change was free of charge. Tire rotation was the only charge. Great service, it only took 40min and i was ready to go. More

Always excellent service! I ALWAYS receive outstanding service, respect, professionalism, and care at Berglund. Of special note are Johnny Mason and Ken Valentine. The CX-5 is I ALWAYS receive outstanding service, respect, professionalism, and care at Berglund. Of special note are Johnny Mason and Ken Valentine. The CX-5 is the absolute best vehicle I have ever owned. It is AWD, great on gas, love the nav system, comfortable, fun to drive, handles great, practical for all my needs, and looks sexy too! Love it so much my husband bought one too! Not only is it an outstanding SUV; having such wonderful service make this an exceptional deal. Thank you. More

Excellent! Thanks to all the staff at Berglund Ford for their excellent service and customer facing skills. As an out-of-town customer in need of warranty servic Thanks to all the staff at Berglund Ford for their excellent service and customer facing skills. As an out-of-town customer in need of warranty service on my Ford F-150, I found all to be be responsive, top-notch professionals. A special thanks to David in the parts department. I sustained a blowout on I-77. The stock tires for my truck are hard to find. No dealer in Roanoke had them in stock. I talked to David the day before my service appoiintment. He ordered the tire from a source in Charlotte and had it in stock the next day ready for my service call. That's prompt, professional service. Thanks, David! More

Fast and efficient Fast friendly an overall great experience keep my car running great in winter or in the summer great service area in and out in reasonable time Fast friendly an overall great experience keep my car running great in winter or in the summer great service area in and out in reasonable time More

Mazda service We have three Mazda’s services at Berglund Mazda. Johnny is extremely friendly, helpful and accommodating. We were late on inspection and Johnny was We have three Mazda’s services at Berglund Mazda. Johnny is extremely friendly, helpful and accommodating. We were late on inspection and Johnny was able to bring us in same day. More

Great job! Every one of the steps in getting a new lease completed was handled with no snags - it was a really great sales and finance crew doing the job! Every one of the steps in getting a new lease completed was handled with no snags - it was a really great sales and finance crew doing the job! More

Found the perfect car for my daughter to drive. We were given then untimely task of finding a new car for my daughter to drive mainly for work when our old car developed engine problems. We were gr We were given then untimely task of finding a new car for my daughter to drive mainly for work when our old car developed engine problems. We were greeting promptly by the salesman and when told what our budget was pointed us to this great deal for a 2018 Ford Focus. We did visit other dealerships to make up our minds but we returned the following business day and purchased the car. The purchasing process went very smoothly. More