Berglund Ford

Complimentary Check I went to Berglund Mazda to receive a complimentary check on my car, Specifically to see if it was safe to drive a long distance, being that I've ne I went to Berglund Mazda to receive a complimentary check on my car, Specifically to see if it was safe to drive a long distance, being that I've never driven it longer than 1 hour straight. Prior to me getting the check, I got gas. While getting gas, I was looking at my tires to make sure everything was all set. All of my tires had a good tread on them. After the check, the inspector told me the issue with my car on the lift. He brought it down and I noticed my right rear tire was BALD. Mind you, I just checked the tread on them before receiving the check. I told them my tire wasn't bald before I took it there, but refrained from making any accusations. Once I got home I looked further at my tires and noticed the Right Rear tire was a different brand than the other 3. I recently got my tires changed back in November. I called the tire shop where I got them changed and asked if they used the same brand on the tires with the size of my tires and they stated yes they usually use Sailun which is the brand of all of my tires EXCEPT the Right Rear. I asked the tire shop if they used Douglas tires and they stated they do not, that tire is owned by Walmart and they don't get any of those in. I've never gotten my tires changed at Walmart. Again, I'm not trying to make any accusations. Johnny Mason was really nice but, this is an odd coincidence and I believe that I did not leave with the same tire I came in with. More

Very pleasant experience. Awesome salesman Mark Haley and general manager Matt were both very helpful. Everything was very smooth with no issues. Was able to communicate by email and phone in order to clos general manager Matt were both very helpful. Everything was very smooth with no issues. Was able to communicate by email and phone in order to close the deal. More

My battery was replaced without difficulty and things were completed in a timely fashion. The service center did a great job once again, I will return in the future. were completed in a timely fashion. The service center did a great job once again, I will return in the future. More

Sam was very friendly and knowledgeable about the CX-5. Was introduced to Johnny in Service Department who was very friendly as was Aaron in Finance. Was introduced to Johnny in Service Department who was very friendly as was Aaron in Finance. More

would not recommend to someone paying 100% cash Should have gotten more off Paying 100% cash. Would not even wash Truck before delivery. Only got 1 key. most Trucks you get 2. Was told if I paid $ Should have gotten more off Paying 100% cash. Would not even wash Truck before delivery. Only got 1 key. most Trucks you get 2. Was told if I paid $300.00 more could get another key. The less cost of a 100% cash sale. No loan papers and finding a bank to give loan. More

The buying experience was very simple and there was no pressure. The only issue was that I wanted a hitch and running boards that were not available direct from Ford so the truck was sent out to a local a pressure. The only issue was that I wanted a hitch and running boards that were not available direct from Ford so the truck was sent out to a local accessories place which took about a week and a half before I was finally able to take the truck home. More

A fantastic experience with service department. Took mom's car for recall. Everything went so smooth because of Dean. Thanks again for everything Berglund did. mom's car for recall. Everything went so smooth because of Dean. Thanks again for everything Berglund did. More

I bought my truck from this dealership in 2015 and it has never been anywhere else! Their service department has really improved!! Keep up the good work!! never been anywhere else! Their service department has really improved!! Keep up the good work!! More

The only place I'll ever buy from! On my second Mazda from Berglund Ford-Mazda. As before, the experience was fantastic. Brittney (my sales associate) was super friendly and knowledge On my second Mazda from Berglund Ford-Mazda. As before, the experience was fantastic. Brittney (my sales associate) was super friendly and knowledgeable, really made me feel comfortable with the experience. They gave me a super value on my trade (dead center of the KBB scale) and the financing guy didn't try to pressure me into buying extra things I didn't want. They were fantastic in 2016 and again in 2020. See you again in a few years! More

So awesome. Y’all really took care of me. I will be coming back to Berglund Mazda for all of my Mazda needs, and I will certainly be purchasing a new car there when the time comes. Thank you so so so coming back to Berglund Mazda for all of my Mazda needs, and I will certainly be purchasing a new car there when the time comes. Thank you so so so much for great service. I felt like I was truly valued as a customer and person. Stay safe, y’all. More