Berglund Chrysler Jeep Dodge Ram
Roanoke, VA
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395 Reviews of Berglund Chrysler Jeep Dodge Ram
New vehicle purchase Decided to purchase a new car as my previous one was getting up in miles. Compared two different cars from 2 dealers. Somewhat comparable, Berglund w Decided to purchase a new car as my previous one was getting up in miles. Compared two different cars from 2 dealers. Somewhat comparable, Berglund was able to meet almost all of my wants and gave me options for those that the car was not equipped. More
my great service at berglund ram jeep the reason I gave this rateing is because every since I brought my ram from burglund I have had nothing but good service from the saleman on down to the reason I gave this rateing is because every since I brought my ram from burglund I have had nothing but good service from the saleman on down to the service men that do the work great guys . More
Great service Made a decision last minute to purchase a Jeep for my wife for Christmas. I was able to get in and out in about 3 hours and very pleased with the serv Made a decision last minute to purchase a Jeep for my wife for Christmas. I was able to get in and out in about 3 hours and very pleased with the service received. More
Great and very helpful Everything was great. The car was a bit over book but it great condition and it was cleaned nicely, Our salesmen 'buddy' was great. I would recommend Everything was great. The car was a bit over book but it great condition and it was cleaned nicely, Our salesmen 'buddy' was great. I would recommend this place, More
Simple, fast and fair I came in to the dealership, decided which vehicle I wanted and the package, they found the car and had it delivered (they didn’t have the color in st I came in to the dealership, decided which vehicle I wanted and the package, they found the car and had it delivered (they didn’t have the color in stock-triple black. Paperwork took 10 minutes. I felt like they did the best they could on price. I’d return! More
Fair service Great sales people overall good experience with the company and staff. Will recommend future customers. Happy Great sales people overall good experience with the company and staff. Will recommend future customers. Happy holidays!! Love the new Jeep thanks again for all your help. More
purchased certified pre-owned Jeep Wrangler -not happy A few weeks after spending over $30,000 for a Jeep Wrangler a check engine light came on. I called the dealership for an appointment and they could no A few weeks after spending over $30,000 for a Jeep Wrangler a check engine light came on. I called the dealership for an appointment and they could not schedule for three weeks. The diagnosis was a faulty cylinder ignition coil the bill was over $400.00. My salesman told me it was going to be covered under the bumper to bumper warranty but then later called to tell me that the mileage exceeded the warranty.I contend that if the appointment would have been scheduled sooner I would not have exceeded the mileage. I sent an email to my salesman asking if the dealership would work with me to reduce the repair cost but received no reply. More
New purchase My wife and I went just to look at new ram HD trucks on Saturday. We had been shopping online for several months and had driven several used trucks. My wife and I went just to look at new ram HD trucks on Saturday. We had been shopping online for several months and had driven several used trucks. The sales staff and particularly Patrick Rock were very friendly and knowledgeable and not pushy at all, we bought a truck that day ! We couldn’t be happier and will definitely recommend to friends and family. More
The service done for a recall on my truck was performed in The service performed on my truck was done in a very timely manner. The customer waiting room was very nice. Service agents were also kind and helpful The service performed on my truck was done in a very timely manner. The customer waiting room was very nice. Service agents were also kind and helpful. More
Very Knowledgeable and Helpful The staff was very helpful in getting my vents fixed. They had to order the parts and given that this was a couple days before Christmas I had very l The staff was very helpful in getting my vents fixed. They had to order the parts and given that this was a couple days before Christmas I had very little expectations of getting the part before the end of the year. However, the part came in 3 days later and they got me in the next day so I was very surprised and excited. It was done that day and I was on my way with no issue! More