Berglund Chrysler Jeep Dodge Ram
Roanoke, VA
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396 Reviews of Berglund Chrysler Jeep Dodge Ram
Salesman was very good everything went great. This was a very pleasant event. The salesman was terrific. The financial officer was professional and polite. All in all a very good experience. I wo This was a very pleasant event. The salesman was terrific. The financial officer was professional and polite. All in all a very good experience. I would do it again. More
Excellent customer service Had an issue with my 2019 Ram 1500.Explained the problem to Walt Frazier he went above and beyond to get my issue resolved.Rode with me to experience Had an issue with my 2019 Ram 1500.Explained the problem to Walt Frazier he went above and beyond to get my issue resolved.Rode with me to experience the issue first hand.Walt has always been professional and courteous to my family friends and myself.He deserves recognition for this. More
Jeep of my dreams! Jermey Sturgill made buying my Jeep stress free and simple. He went above and beyond to make sure I got what I wanted. He was honest and helpful from Jermey Sturgill made buying my Jeep stress free and simple. He went above and beyond to make sure I got what I wanted. He was honest and helpful from beginning to end. Thank you so much!! More
honest and kept me informed very pleasant to deal with..salesman kept me informed on when truck would be there and when I could pick it up.right on time very pleasant to deal with..salesman kept me informed on when truck would be there and when I could pick it up.right on time More
Oil Change service Everyone very friendly and professional at dealership. The wait was very reasonable length of time. Snacks and coffee and soft drinks available duri Everyone very friendly and professional at dealership. The wait was very reasonable length of time. Snacks and coffee and soft drinks available during the wait. The salesman who sold me the car stopped by to talk to me also. More
2 Stars I didn’t give berglund 5 stars because the last two experienced haven’t been great. There is lack of communication as an out of state customer which l I didn’t give berglund 5 stars because the last two experienced haven’t been great. There is lack of communication as an out of state customer which left me running around in circle. More
Purchase a new vehicle Excellent guys to work with helped me get the truck I wanted and never pushed on other trucks that I didn't want. Gave me a great deal on my trade in Excellent guys to work with helped me get the truck I wanted and never pushed on other trucks that I didn't want. Gave me a great deal on my trade in More
New Fiat 500 Great overall experience and price. Drove from Ohio to pick up the car. Everyone involved was friendly and on the ball. Car was as described, very hap Great overall experience and price. Drove from Ohio to pick up the car. Everyone involved was friendly and on the ball. Car was as described, very happy with it. More
Smooth purchase process This is our 7th vehicle purchased from Berglund. Sales associate, Donnie Shelton is easy to work with and very knowledgeable about the vehicles he sel This is our 7th vehicle purchased from Berglund. Sales associate, Donnie Shelton is easy to work with and very knowledgeable about the vehicles he sells. The buying process is up front and transparent. More
Recall for software up-date. The recall project was completed before I could finish my first cup of free coffee in the waiting room. Doesn't get much better than that. The recall project was completed before I could finish my first cup of free coffee in the waiting room. Doesn't get much better than that. More