Berglund Chrysler Jeep Dodge Ram
Roanoke, VA
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394 Reviews of Berglund Chrysler Jeep Dodge Ram
Jeep of my dreams! Jermey Sturgill made buying my Jeep stress free and simple. He went above and beyond to make sure I got what I wanted. He was honest and helpful from Jermey Sturgill made buying my Jeep stress free and simple. He went above and beyond to make sure I got what I wanted. He was honest and helpful from beginning to end. Thank you so much!! More
honest and kept me informed very pleasant to deal with..salesman kept me informed on when truck would be there and when I could pick it up.right on time very pleasant to deal with..salesman kept me informed on when truck would be there and when I could pick it up.right on time More
Oil Change service Everyone very friendly and professional at dealership. The wait was very reasonable length of time. Snacks and coffee and soft drinks available duri Everyone very friendly and professional at dealership. The wait was very reasonable length of time. Snacks and coffee and soft drinks available during the wait. The salesman who sold me the car stopped by to talk to me also. More
2 Stars I didn’t give berglund 5 stars because the last two experienced haven’t been great. There is lack of communication as an out of state customer which l I didn’t give berglund 5 stars because the last two experienced haven’t been great. There is lack of communication as an out of state customer which left me running around in circle. More
Purchase a new vehicle Excellent guys to work with helped me get the truck I wanted and never pushed on other trucks that I didn't want. Gave me a great deal on my trade in Excellent guys to work with helped me get the truck I wanted and never pushed on other trucks that I didn't want. Gave me a great deal on my trade in More
New Fiat 500 Great overall experience and price. Drove from Ohio to pick up the car. Everyone involved was friendly and on the ball. Car was as described, very hap Great overall experience and price. Drove from Ohio to pick up the car. Everyone involved was friendly and on the ball. Car was as described, very happy with it. More
Smooth purchase process This is our 7th vehicle purchased from Berglund. Sales associate, Donnie Shelton is easy to work with and very knowledgeable about the vehicles he sel This is our 7th vehicle purchased from Berglund. Sales associate, Donnie Shelton is easy to work with and very knowledgeable about the vehicles he sells. The buying process is up front and transparent. More
Recall for software up-date. The recall project was completed before I could finish my first cup of free coffee in the waiting room. Doesn't get much better than that. The recall project was completed before I could finish my first cup of free coffee in the waiting room. Doesn't get much better than that. More
Oil change Happy with the service, as always. I always get my oil changed with Dodge dealership. Once I am ready to purchase a new vehicle, I will be back with Happy with the service, as always. I always get my oil changed with Dodge dealership. Once I am ready to purchase a new vehicle, I will be back with these guys. More
Jeep repair My Jeep is still under warranty less then 30,000 miles, transmission light and check engine light came on I scanned at a garage that I own it said tor My Jeep is still under warranty less then 30,000 miles, transmission light and check engine light came on I scanned at a garage that I own it said torque converter took it to Berglund they said it was something else had for a few days said it took 3 hours to repair never offered me a loaner car, I picked it up 3 weeks later lights came back on, same code torque converter this time they had it over 2 weeks said they didn’t have a loaner car available told me it’d be ready on a Thursday never got a call from them so I called them Saturday left several messages never got a call back called Monday, Tuesday leaving lots of message with different people could never get a loaner, finally got a call said it would be ready on Thursday (a week late) Zack is full of crap they like to bandaid the problem instead of fixing it right! More