Berglund Chrysler Jeep Dodge Ram
Roanoke, VA
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396 Reviews of Berglund Chrysler Jeep Dodge Ram
William Hunter is a great guy. I had steering issues after an auto body shop made repairs to the sub-frame of my Dodge Charger. Went back to the body shop multiple times. They could I had steering issues after an auto body shop made repairs to the sub-frame of my Dodge Charger. Went back to the body shop multiple times. They couldn't find anything wrong. William at Berglund reproduced the problem and fixed it. Thanks to William and to the guys in the back of the shop who did the work! More
Buddy Davis is a great guy Went back to Buddy to buy a third car from this dealership. Buddy is quick, knowledgeable, attentive, responsive and reliable. He is a tough negotiato Went back to Buddy to buy a third car from this dealership. Buddy is quick, knowledgeable, attentive, responsive and reliable. He is a tough negotiator, but in the end, I got a good price. Will probably be back for a fourth vehicle shortly. Dealership as a whole is above average. Service department is great - I have used it twice so far. More
Good experience Our salesman made the experience of purchasing a new Dodge easy and painless. He answered all of our questions and was great to work with. Our salesman made the experience of purchasing a new Dodge easy and painless. He answered all of our questions and was great to work with. More
Mr. Fitzwater is always a pleasure to work with. As a retired a U.S. Army Colonel I am not in the mood to deal with some new sales person or a young pup trying to sell me a vehicle. I need to get in As a retired a U.S. Army Colonel I am not in the mood to deal with some new sales person or a young pup trying to sell me a vehicle. I need to get in and out, deal with a person who is direct, knows the numbers and can get me out of the showroom in less than 45 min with new keys and a new car. Here comes in Mr. Jason Fitzwater who has been my go to person for the last 9 years of Jeep Grand Cherokee Leases. I give Jason a heads up at 120 days before my lease end and then again at the 90 day mark. He pre coordinates what I am looking for and at the 30 day mark like clock work........... he delivers. Jason has delivered time and time and his work ethics towards those who have served in the military is highly commendable. He is the go to person if you are military serving active duty, reserves, retired military and a veteran. Highly Recommend COL Frank T. (U.S. Army Ret) More
Friendly, Clean, and Not Overbearing, Listened to me I have bought two cars at this dealership and have been very pleased both times. In my life I have purchased about 15 new cars from other dealerships I have bought two cars at this dealership and have been very pleased both times. In my life I have purchased about 15 new cars from other dealerships and have never received the service I get at Berglund Chrysler Jeep. Donnie is a awesome sales consultant who represents the brand well, from start to finish. More
Not good at all. Problem after problem. Need to give truck b The salesman was just fine. They wouldn't change out tires even if i paid cost difference. Had to take back once for side step rails to be changed out The salesman was just fine. They wouldn't change out tires even if i paid cost difference. Had to take back once for side step rails to be changed out an Much are to be done, then took back again to have a spray-in premium Berliner stayed in bed of truck but instead truck came back with some kind of drop-in Berliner with spraycoat on top of it-thin coat at that. My truck had been driven over 60 miles while in the care of dealership an when I got my truck back my brake pedal now moves side to side about 1 1/2inches each way where it is not suppose to move at all sideways, my drivers door on inside has grayish looking spots all over it ( stains) an the bottom of the door is all scratched up from somebody's shoes or boots hitting it. Looks like crap now. The dealership can have it back!!! More
Happy Customer!!! James was so fantastic! Having had some bad car dealership experiences, I was pretty nervous but James was super patient, answered my many questions a James was so fantastic! Having had some bad car dealership experiences, I was pretty nervous but James was super patient, answered my many questions and gave me all the time I needed to feel comfortable with my purchase. I love my car and my experience at Berglund. James was a primary reason I ended up getting the car because he was honest and helpful....and the Yaris is super awesome. :) More
AWESOME I had a lot of questions and each one was answered to my satisfaction without feeling like I was being rushed. The sales person was so helpful to cha I had a lot of questions and each one was answered to my satisfaction without feeling like I was being rushed. The sales person was so helpful to changing my “junk” from old car to new car. Another dealership promised to beat any price from Berglund, but the level of trust I have with Walt and his team, was worth any “so called discount”. I appreciated how they acted as a team. More
Happy customer Very good service friendly and work with me on a price I could be happy with every one was helping in all phases of my ordeal Very good service friendly and work with me on a price I could be happy with every one was helping in all phases of my ordeal More
Very good Good truck at good deal and have purchased here before. Willingness to make a deal is very good . Donnie Shelton is very nice salesman and convenient Good truck at good deal and have purchased here before. Willingness to make a deal is very good . Donnie Shelton is very nice salesman and convenient location More