Berge Toyota

I was charged $3000.00 over the price anounced I bought a 2008 Toyota Camry a couple months ago. While I was test driving; sales man Bruce assured me the price of the vehicle was $11,998.00 since I I bought a 2008 Toyota Camry a couple months ago. While I was test driving; sales man Bruce assured me the price of the vehicle was $11,998.00 since I asked twice while in the vehicle. After 4 hours of waiting for the financial department I entered to sign and I was never told they had raised for $3000.00 more from the original price for no reason. I didn't feel comfortable and started calling the finance guy a few days later and once he answered he said that a mistake was made and that it was just a matter of re-printing the lease agreement that I just had to speak to the sales person who helped me. When I called the person I spoke with went over the lease and told me that the principal was $11,998.00 and not $14,998.00 and that it was just hard to understand those leases, to not worry about it that I was financed for the right amount. Once the financial institution contacted me I realized I was lied to by the employees and at that time when I called the location again I was told that the lease was signed and that there was nothing they can do for me. I definitely do not recommend this location to anyone since they can assure you an amount until you can't do anything to retract from the scam and then they tell you it's on you. More

Riverview gave me the warm and fuzzies I initially contacted Bruce via the Internet. I was impressed with his genuine interest in my car buying purchase by asking very specific questions. H I initially contacted Bruce via the Internet. I was impressed with his genuine interest in my car buying purchase by asking very specific questions. He is able to negotiate deals in a reasonable way , he understands what you have to work with and he finds a variety of options to choose from. He reviewed all the operational functions with me and answered any other questions I had at the time and sent me off with the warm and fuzzies More

Con games! Other dealers get you in the door with mailers offering $25 gift cards and cheap Chinese tablet computers to come in for a test drive....and actually Other dealers get you in the door with mailers offering $25 gift cards and cheap Chinese tablet computers to come in for a test drive....and actually do give you the promised gift for your time. Not these people, they steal your time then want you to mail in $59 for a tablet you can buy for $45 at Big Lots. Gonna file a complaint with the federal consumers union. More

Worth the extra 20 miles Sam is the reason I will continue to come to this dealer the level of service he provided is worth the extra 20 miles the local toyota dealer. I have Sam is the reason I will continue to come to this dealer the level of service he provided is worth the extra 20 miles the local toyota dealer. I have a few high line cars lexus, Audi, and a tesla and without a doubt the best advisor I have had the chance to work with. To be honest with the level of professionalism he displayed I am surprised he isn't the manager. Thank you Sam keep up the great work. More

Riverview Toyota The sales person was exceptionally informed on his product. He was extremely efficient in speeding up the entire process. He is an excellent asset to The sales person was exceptionally informed on his product. He was extremely efficient in speeding up the entire process. He is an excellent asset to Riverview Toyota. More

Felt Special Never had a better experience. Told me everything that I had a question for and if he did not have the Answer he did the next day. salesman was there Never had a better experience. Told me everything that I had a question for and if he did not have the Answer he did the next day. salesman was there with us to the end. Asked if we had anything all give him a call gave us 3 phone numbers showed me important stuff on the car. in the last 10 years of buying cars from dealers this was the best experience we have had. felt special. More

No pressure...as we wanted Paul was honest, helpful and made every effort to show concern that we would be getting a car that would be what we needed. There was no pressure to m Paul was honest, helpful and made every effort to show concern that we would be getting a car that would be what we needed. There was no pressure to make the sale and we would not have purchased the car if there had been. We were back at the dealership 2 days later and he was just as helpful after the sale. More

Very knowledgeable I have always had excellent service and great customer service from Toyota. Everyone seems to be friendly and helpful...And of course wanting to know I have always had excellent service and great customer service from Toyota. Everyone seems to be friendly and helpful...And of course wanting to know if I want to buy a new car, Just teasing!! I have had Toyotas for a long time and love my car. Samuel was prompt in taking care of my services that was needed. Very knowledgeable of his job. Prompt in letting me know that the service was completed and my car was ready, and if anything thing that was needed, that was brought to my attention and discussed what needed to be taken care of More

Honest and Straight Forward From the first time I met Paul, he understood my position in what I could afford and he was honest and straight forward in what was affordable for me. From the first time I met Paul, he understood my position in what I could afford and he was honest and straight forward in what was affordable for me. He was very polite and patient with me when I wasn't able to make up my mind on purchasing a vehicle. I didn't feel pressured in making a decision and again they were eager to help out in any way they possible could. Can't remember the Finance Manager's name, but he was very professional and very easy to talk to about my concerns. He was able to answer all my questions and gave me an outstanding interest rate. I love my corolla. More

Same day service The representative said he had an appt. available the next day, but hearing that i really needed an oil change that day because I was leaving town, he The representative said he had an appt. available the next day, but hearing that i really needed an oil change that day because I was leaving town, he fit me in. i was appreciative. More