Berge Toyota

Great Service in AZ I am from Indiana & had a dead battery in my prius which I keep in Az. The young lady who checked us in was very friendly & accomodating. Someone dro I am from Indiana & had a dead battery in my prius which I keep in Az. The young lady who checked us in was very friendly & accomodating. Someone drove us to a restaurant, then picked us up after the work was done - great service. More

Excellent communication Bruce and Ryan communicate exceptionally well. Bruce is the reason I stay at Riverview. It's cheaper elsewhere, but trust and relationship is more imp Bruce and Ryan communicate exceptionally well. Bruce is the reason I stay at Riverview. It's cheaper elsewhere, but trust and relationship is more important to me. More

Service done right- This was a very minor service on my Prius, but they did a better job than I had experienced at a different dealer, including testing of the secondary This was a very minor service on my Prius, but they did a better job than I had experienced at a different dealer, including testing of the secondary battery and giving me a printout of the results. Also tire pressures were correct, while at a different dealer I had the car returned with tires seriously under inflated. Even the car wash was done better than my experience at a different dealer. Plus the work was completed in less than an hour. More

My best experience purchasing a car. This is only my 2nd opportunity in purchasing a car and I felt that it was my best experience. The salesperson, Tony Chaudoin, proved to be very know This is only my 2nd opportunity in purchasing a car and I felt that it was my best experience. The salesperson, Tony Chaudoin, proved to be very knowledgeable without being pushy. He made me feel comfortable and not pressured to purchase a vehicle. He knows his cars and he knows what he likes in his cars and he knows how to put the right car with the right vehicle. More

We feel we made the right buy Shea McCoy was very knowledgable about the prius and how to maximize is fuel economy. He was also very patient about us making a decision of purchase. Shea McCoy was very knowledgable about the prius and how to maximize is fuel economy. He was also very patient about us making a decision of purchase. We really never felt pressured and we felt like we were making to right buy in the end. More

Truly listened to me. Tony was excellent. He provided me with everything I needed to make a quick decision, and really and truly listened to what I asked for. Other salesme Tony was excellent. He provided me with everything I needed to make a quick decision, and really and truly listened to what I asked for. Other salesmen I've worked with were quick to steer me in opposite directions, but Tony listened to everything I said, and responded efficiently with the answers I needed. I would highly recommend him to any of my friends, and I have already done so, in fact. :) I went in planning on a 35 minute test drive, but ended up walking out with the perfect car for me. Saved me so much time and headache. His authenticity, transparency and knowledge base made me switch my business from another Toyota dealership to this one. More

Multiple lies. Will never return. Bought elsewhere same day. Some background: I am a pilot and my wife is an attorney. We were helping my sister shop for a 2015 Toyota Corolla or Camry. When we were at the dea Some background: I am a pilot and my wife is an attorney. We were helping my sister shop for a 2015 Toyota Corolla or Camry. When we were at the dealership, the salesperson lied to us on multiple occasions about the fees this dealership charges. They described the "acquisition" fee and "government" fee as state mandated items - this is not so. They are fees designed to increase the bottom line. We ended up buying the car at AutoNation Toyota in Tempe which did not charge us any of these fees. The salesperson and finance department at Riverview Toyota were very slimy and did nothing I asked them to do. They treated us like amateurs they could confuse by switching money around when all we wanted was a good deal. Instead of getting us a good deal by lowering the total amount we were paying over the loan, they kept trying to ask us for a specific monthly payment or certain down payment and would shuffle the money around to make the deal look better. In reality, the total payment remained the same or sometimes, was even higher. Also, Riverview Toyota insisted on including an "Arizona package" which includes window tint and paint protectant for $699. This was not a required package at AutoNation. This is also much higher than what it would cost to have it done by a third party. Finally, Riverview would not honor the "True Car" savings certificate and insisted on more money shuffling throughout the deal. Overall, I would not recommend this dealership to anyone. These games cost them a sale and we bought at AutoNation that same day. More

My Riverview Toyota Experience Ed was friendly and called when ge said he would. Too many places i have had to call on progress of vehicle. Not at Riverview Toyota, they do what the Ed was friendly and called when ge said he would. Too many places i have had to call on progress of vehicle. Not at Riverview Toyota, they do what they say! More

I'm always happy with the service at Riverview Toyota It's always easy making an appointment. I prefer to work with Bruce. He is competent and friendly and goes out of his way to make me happy. I'm always It's always easy making an appointment. I prefer to work with Bruce. He is competent and friendly and goes out of his way to make me happy. I'm always happy with the work on my car. More

My service advisor was very helpful and listened Rich was very helpful. Listened to what I needed done. Kept me informed of the status of my car during my wait. Felt like I was given all the facts an Rich was very helpful. Listened to what I needed done. Kept me informed of the status of my car during my wait. Felt like I was given all the facts and nothing was hidden. I will have him as my service advisor again. More