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Berge Toyota
Mesa, AZ
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Great experience Service is prompt and professional. Work is done as stated without any attempt to up sale. The facility is clean and everybody is very accommodating Service is prompt and professional. Work is done as stated without any attempt to up sale. The facility is clean and everybody is very accommodating More
Absolutely outstanding from start to finish!!!! Clean beautiful dealership. Outstanding service with attention to detail from A to Z. Every employee I dealt with in person or on the phone made me fe Clean beautiful dealership. Outstanding service with attention to detail from A to Z. Every employee I dealt with in person or on the phone made me feel like I was family More
I don't agree. I gave it three star review because bought a part for $80 and then I had the service department put it on because I didn't know how. All they did was I gave it three star review because bought a part for $80 and then I had the service department put it on because I didn't know how. All they did was push 4 clips into my wheel well the rubber piece that blocks the engine in the wheel well and I was charged $40 for labor. This disgusted me and I told the lady you guys just ripped me off. She said well we charge $137 labor an hour and it took three tents of an hour to do this which is 15 minutes. When San Bernardino Toyota put the same part on the left side of the front wheel well they popped four pins in and told me there's no way that they would charge for just Poppin 4 pins in and that was a year ago. The service I had done was for today which is May 20th 2019. Very disappointed and I left their mad. I have a 2014 Tundra and a 2016 Toyota Corolla which both vehicles are paid off. Both vehicles have the extra care package. I am a great customer for Toyota. I paid off a total of 3 vehicles within 6 years. I'm a customer that's highly disappointed for being charged labor on 4 plastic Pins. More
Mike and crew were excellent! Brought in my 2013 Sienna to Riverview today. Met by friendly staff in immaculate dealership. Mike and crew did inspection and called with results. Ha Brought in my 2013 Sienna to Riverview today. Met by friendly staff in immaculate dealership. Mike and crew did inspection and called with results. Had them do it all because they are never a hard sell and the van is in terrific shape thanks to them. Wish I had bought it from them in the first place! Highly recommended! More
Great Customer Service. Great Customer Service From Orlando he was a very nice guy and honest man. He took us on a good test drive and knew vehicle very well Great Customer Service From Orlando he was a very nice guy and honest man. He took us on a good test drive and knew vehicle very well More
Buying a car was actually enjoyable My husband and I were in the market for a new to used Prius. After 12 year and more than 128,000 miles, we new we new a Prius was the perfect choice f My husband and I were in the market for a new to used Prius. After 12 year and more than 128,000 miles, we new we new a Prius was the perfect choice for us again. We worked with Raheem who helped wonderfully in finding the right car for us. During this process we decided to trade in our gas guzzling Ford Explorer and add an addition Prius to the mix. In the ended Raheem helped guide us thought this process and was the defining factor for making this the first enjoyable car purchasing experience in our lives. After a little more than a week of discussions we walked away happy with two new “Priuses”... “Pri”? In any regard we felt extremely cared for during this process and it was all thanks to Raheem and Steve. More
Helpful service Very informative explained many features on vehicle purchashed called back to see that all was ok and if could offer any other assistance would defini Very informative explained many features on vehicle purchashed called back to see that all was ok and if could offer any other assistance would definitely use Toyota again More
Use caution and bring your calculator I stopped in after reviewing Tacoma’s online to test drive the one I saw online. Met with a Jose Rascon decided I liked one of the two I test drove, w I stopped in after reviewing Tacoma’s online to test drive the one I saw online. Met with a Jose Rascon decided I liked one of the two I test drove, we sat down and answered some general questions. He came back 20-30 minutes later with a piece of paper (the four square) I asked for a breakdown and what the interest rate was. He was unable to answer this question until the time that we were walking out the door, then it took another 30 minutes to get my keys back because his manager had them and was showing a new car out back. He called me about a week later I asked if he could send the breakdown of the cost, he said he would e-mail it to me and never did. When I buy something I want transparency, don’t play games or try to hide things. Use caution, get you ACV for your trade in and get the breakdown rather than that one four square with payments that they try to get you to focus on rather than the actual total price. Use caution More
Oil change and more Had appointment for oil change,then included tire rotation,filters,and flush, all fluids checked. Want that car running at all times. This is a deser Had appointment for oil change,then included tire rotation,filters,and flush, all fluids checked. Want that car running at all times. This is a desert environment a break down could be a big problem, More
Jose and Mark are the best! My wife and I purchased a 2019 Tacoma Sport. I was lucky to have Jose as a salesmen. He was attentive and listened to all my needs a wants: Mark his m My wife and I purchased a 2019 Tacoma Sport. I was lucky to have Jose as a salesmen. He was attentive and listened to all my needs a wants: Mark his manager made it a stress free buying experience. I would recommend Jose to anyone looking for a Toyota. More