
Berge Toyota
Mesa, AZ
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My wife & I had a mostly, positive experience in buying a new 2021 Hybrid RAV4 from Berge Toyota in Mesa,AZ. Our sales rep, Will, was very, very polite & friendly and had a good knowledge of all the features new 2021 Hybrid RAV4 from Berge Toyota in Mesa,AZ. Our sales rep, Will, was very, very polite & friendly and had a good knowledge of all the features on our new car. The cons were there was no negotiating the MSRP. As a matter of fact we had to pay full price supposedly because of “supply & demand”. Most dealers seem to be taking advantage of this right now while there is a chip shortage going on in manufacturing vehicles. One of the biggest issues I had was that we had told them when we walked through the door that we were paying cash for a car and not financing and they ended up automatically setting us up through Toyota financial anyways. That was very frustrating as we were ready to cut a check for the car and pay it in full and ended up having to deal with Toyota financial and paying it off and having our credit check run when that was completely unnecessary. The second issue I had was that they had lost one of our key fobs on the day we went to pick up our car and take delivery. They resolved the issue by bringing the key to us a couple of days later since we were about 30 miles away. More
Very professional. Keeps the customer informed about the progress of the new vehicle. Our sales representative, Cesar was easy to talk to and listened to what our needs were. progress of the new vehicle. Our sales representative, Cesar was easy to talk to and listened to what our needs were. More
Just brought a Toyota Highlander our sale rep Charles was awesome, professional and personable. Charles listened and answered all of our concerns with the vehicle can’t say enough about his knowledge and car awesome, professional and personable. Charles listened and answered all of our concerns with the vehicle can’t say enough about his knowledge and caring person. Chris Chavez and Drew were also very helpful Thxs to everyone that made our purchase today a delight 😊 More
Just bought a 4 Runner from Riverview Toyota, my second vehicle from them. Always easy and honest. Ask for Mike Butler and he will take care of you like family. vehicle from them. Always easy and honest. Ask for Mike Butler and he will take care of you like family. More
By far this was the best vehicle purchasing experience I ever had. Every person that I made contact with was pleasant and helpful. Honestly, it sort of blew my mind a little. I actually enjoyed my time at t ever had. Every person that I made contact with was pleasant and helpful. Honestly, it sort of blew my mind a little. I actually enjoyed my time at the dealership. More
Haily was a pleasure to work with and made our experience super easy even though we were from far away and we couldn’t go in person. She is so patient and was very helpful. Thank you for making this happen f super easy even though we were from far away and we couldn’t go in person. She is so patient and was very helpful. Thank you for making this happen for us. We could’ve gone to our local dealer but we chose you guys at your location. Thank you for everything and when the time comes again we will sure be reaching out to you guys again. Thanks again to all of those involved but specially to Haily! More
They gave me a great deal on a new Highlander, and I had a great experience with their sales and finance department. I left very satisfied. a great experience with their sales and finance department. I left very satisfied. More