
Berge Toyota
Mesa, AZ
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Hands down the best car buying experience I’ve ever had. From my initial calls with Megan Gaddy, working through the entire process with Robert Hill, and going through the documents with Christopher Chavez From my initial calls with Megan Gaddy, working through the entire process with Robert Hill, and going through the documents with Christopher Chavez the entire staff made me feel comfortable and included in the process. I appreciate that they were upfront with the extra packages included and all additions/packages were discussed before terms were reached. No pressure, no whispering behind my back and no additional attempts made in the financial office after terms were agreed to; all of which I’ve experienced at other dealerships in the past. They were able to find me a new 2022 Corolla Hybrid with exactly what I was looking for and we were able to work down from a payment that would not work for me to something I can be very happy with. I also traded in a 2018 Ford Focus and they gave me a value just a hair below the Kelly blue book range with I think was very fair. I can’t stress how different and positive my experience was. More
Everyone at Berge Toyota was absolutely wonderful! From the moment we walked in, to the moment we left. Adam our sales person was kind, helpful, and wonderful throughout the whole process! He did not From the moment we walked in, to the moment we left. Adam our sales person was kind, helpful, and wonderful throughout the whole process! He did not pressure us at all into buying and gave us the time we needed to discuss. Chris in finance was also great! He got us in and out so quickly! We have never been treated as greatly as we were at Berge Toyota and will definitely go back to them in the future!! More
I have to say I am greatful for the sub par customer service. The dealer "required" adds are ridiculous. But alas its the market currently so they are opting to force people to pay more because "someone service. The dealer "required" adds are ridiculous. But alas its the market currently so they are opting to force people to pay more because "someone will" This is terrible and I can say that I will never buy from this dealership. The short term, they make a lot more money. Long term, They will have 0 customer loyalty. Refused to send me a quote for the truck I wanted. (I know i would have had to wait) then claimed they sent multiple times and I never received it. I also searched for the email in my spam. Anyone who pays for some of these dealer adds deserves to get ripped off. Seriously call around. More
Best Toyota Dealership in the Valley by far! Prices! Customer service! Not even close! Everyone was extremely kind and helpful. A big thank you to Joe Medina and his team: Hannah, Enrique, and C Prices! Customer service! Not even close! Everyone was extremely kind and helpful. A big thank you to Joe Medina and his team: Hannah, Enrique, and Chris in finance. More
Wonderful, showed me right where the trucks were located and did not treat me differently because I was a woman. Asked me what I was looking for before trying to sell me anything, focused more on the stats and did not treat me differently because I was a woman. Asked me what I was looking for before trying to sell me anything, focused more on the stats vs features More
In my opinion this dealership holds up a superior standard of customer relationship. I feel like I can credibly speak to this, as I have bought my last three cars from this family dealership over th standard of customer relationship. I feel like I can credibly speak to this, as I have bought my last three cars from this family dealership over the last 12 years. Recently, I turned in a well loved older Prius for a new Camry. In previous experiences, I was well taken care of and felt really good about my purchase. This most recent visit really impressed me as I learned more about their well defined core values and their moto, “ valuing (or working for) purpose, not for profit”! From Josh Hubble helping me find the right trunk to fit my absurdly large massage table for work. To the attentive sales leader Chris, who remembered me and the car I bought from him 12 years ago. Including the lovely Leddy and Christopher, my final stop in finance. The consistency of their values was felt consistently throughout my visit. Absolutely, would and intend to recommend Berge Riverview Scion for my family and friends. More