Berge Toyota

I have to say I am greatful for the sub par customer service. The dealer "required" adds are ridiculous. But alas its the market currently so they are opting to force people to pay more because "someone service. The dealer "required" adds are ridiculous. But alas its the market currently so they are opting to force people to pay more because "someone will" This is terrible and I can say that I will never buy from this dealership. The short term, they make a lot more money. Long term, They will have 0 customer loyalty. Refused to send me a quote for the truck I wanted. (I know i would have had to wait) then claimed they sent multiple times and I never received it. I also searched for the email in my spam. Anyone who pays for some of these dealer adds deserves to get ripped off. Seriously call around. More

Best Toyota Dealership in the Valley by far! Prices! Customer service! Not even close! Everyone was extremely kind and helpful. A big thank you to Joe Medina and his team: Hannah, Enrique, and C Prices! Customer service! Not even close! Everyone was extremely kind and helpful. A big thank you to Joe Medina and his team: Hannah, Enrique, and Chris in finance. More

Wonderful, showed me right where the trucks were located and did not treat me differently because I was a woman. Asked me what I was looking for before trying to sell me anything, focused more on the stats and did not treat me differently because I was a woman. Asked me what I was looking for before trying to sell me anything, focused more on the stats vs features More

In my opinion this dealership holds up a superior standard of customer relationship. I feel like I can credibly speak to this, as I have bought my last three cars from this family dealership over th standard of customer relationship. I feel like I can credibly speak to this, as I have bought my last three cars from this family dealership over the last 12 years. Recently, I turned in a well loved older Prius for a new Camry. In previous experiences, I was well taken care of and felt really good about my purchase. This most recent visit really impressed me as I learned more about their well defined core values and their moto, “ valuing (or working for) purpose, not for profit”! From Josh Hubble helping me find the right trunk to fit my absurdly large massage table for work. To the attentive sales leader Chris, who remembered me and the car I bought from him 12 years ago. Including the lovely Leddy and Christopher, my final stop in finance. The consistency of their values was felt consistently throughout my visit. Absolutely, would and intend to recommend Berge Riverview Scion for my family and friends. More

Purchased new vehicle. Great experience, fast and smooth process. Tony was friendly and great to work with. Great experience, fast and smooth process. Tony was friendly and great to work with. More

They have bilingual personal that can help in Spanish language.good service and Derick was very helpful. language.good service and Derick was very helpful. More

My wife & I had a mostly, positive experience in buying a new 2021 Hybrid RAV4 from Berge Toyota in Mesa,AZ. Our sales rep, Will, was very, very polite & friendly and had a good knowledge of all the features new 2021 Hybrid RAV4 from Berge Toyota in Mesa,AZ. Our sales rep, Will, was very, very polite & friendly and had a good knowledge of all the features on our new car. The cons were there was no negotiating the MSRP. As a matter of fact we had to pay full price supposedly because of “supply & demand”. Most dealers seem to be taking advantage of this right now while there is a chip shortage going on in manufacturing vehicles. One of the biggest issues I had was that we had told them when we walked through the door that we were paying cash for a car and not financing and they ended up automatically setting us up through Toyota financial anyways. That was very frustrating as we were ready to cut a check for the car and pay it in full and ended up having to deal with Toyota financial and paying it off and having our credit check run when that was completely unnecessary. The second issue I had was that they had lost one of our key fobs on the day we went to pick up our car and take delivery. They resolved the issue by bringing the key to us a couple of days later since we were about 30 miles away. More

Sam was awesome, no complaints and we love our new vehicle. Would definitely recommend to family and friends vehicle. Would definitely recommend to family and friends More

Very professional. Keeps the customer informed about the progress of the new vehicle. Our sales representative, Cesar was easy to talk to and listened to what our needs were. progress of the new vehicle. Our sales representative, Cesar was easy to talk to and listened to what our needs were. More

Just brought a Toyota Highlander our sale rep Charles was awesome, professional and personable. Charles listened and answered all of our concerns with the vehicle can’t say enough about his knowledge and car awesome, professional and personable. Charles listened and answered all of our concerns with the vehicle can’t say enough about his knowledge and caring person. Chris Chavez and Drew were also very helpful Thxs to everyone that made our purchase today a delight 😊 More