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Benton Nissan of Hoover

Hoover, AL

Overview
Reviews
Vehicles
4.5
579 Reviews
Call Dealership (205) 979-5420

1640 Montgomery Hwy

Hoover, AL

35216

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Showing 579 reviews

May 21, 2024

The airbag lights were still flashing when I picked it up and the car died 2 days later. More

by Ebudd15
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
John Paulick
Report | Print
May 23, 2024 -

Benton Nissan of Hoover responded

Dear Valued Customer, Thank you for making us aware of the issue. I would love to speak with you in order to help resolve the situation, however your review provides no contact information. Please reach out to me at your earliest convenience. Jana Avellana Owner Loyalty Manager (205) 383-1879 Javellana@bentonautogroup.com

May 16, 2024

Polite, and professional with everyone I was in contact with. Brought truck in for 2 recalls. More

by jimlowrey
Recommend Dealer
Yes
Employees Worked With
John Paulick
Report | Print
May 17, 2024 -

Benton Nissan of Hoover responded

Jim, It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you for choosing Benton Nissan of Hoover; we look forward to having you as a valued customer for many years!

May 14, 2024

Lathedrick was fantastic! He made my process easy and swift! It was seamless, timeless, and effortless. I definitely recommend him!! More

by tytruth5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lathedrick Miles
Report | Print
May 15, 2024 -

Benton Nissan of Hoover responded

Thank you for sharing your experience with us! We're happy to hear it went well with Lathedrick and truly appreciate your feedback.

May 16, 2024 -

Benton Nissan of Hoover responded

Tytruth5, We're so glad that Thed was able to go above and beyond your expectations! Thank you for letting us serve you. Have a blessed day! Jana Avellana Owner Loyalty Manager (205) 383-1879

May 13, 2024

John is very professional and communicates very well, He truly cares about his customers and makes sure you understand everything that’s going on. More

by Ashley Rogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paulick
Report | Print
May 13, 2024 -

Benton Nissan of Hoover responded

We are very happy to hear that John provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 11, 2024

My service tech was very knowledgeable and was very informative. I appreciate the time he took with me. More

by sunshinen00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know their names. , John Paulick
Report | Print
May 12, 2024 -

Benton Nissan of Hoover responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Benton Nissan of Hoover to be a positive one. Please don't hesitate to reach out if you need anything else.

May 03, 2024

Sofia was professional and truly invested in helping me find a vehicle that I was comfortable with. She and Doug were both helpful and answered my questions. They walked me thru the process with ease. It More

by Angela W.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sofia Parmer, Doug Kolb
Report | Print
May 05, 2024 -

Benton Nissan of Hoover responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Angela and it's great to hear about your excellent experience here at Benton Nissan of Hoover.

April 29, 2024

I had a great time Lathedrick was a 10 out of 10 experience! Come see Thed easiest and swiftest experience yet! More

by tamyakindred6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lathedrick Miles
Report | Print
Apr 30, 2024 -

Benton Nissan of Hoover responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Lathedrick and all of us at Benton Nissan of Hoover are glad to have you as a customer.

April 22, 2024

My service advisor Mr Paulick seems to be friendly, professional and concerned about my visit on today. After getting my information pulled up on his iPad, then ask if knew where the waiting area and t More

by bahoward2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paulick
Report | Print
Apr 23, 2024 -

Benton Nissan of Hoover responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Benton Nissan of Hoover.

April 19, 2024

Excellent service as always The service manager was very helpful in getting me a loaner for the day. More

by Dixiecanterbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paulick, Joshua Stafford, Jay Cornner
Report | Print
Apr 22, 2024 -

Benton Nissan of Hoover responded

Thank you, Dixie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Benton Nissan of Hoover.

April 12, 2024

Lathedrick did great! He didn’t waste any time; I told him what I needed and he did exactly that. Everyone else I spoke with at other dealerships gave me the run around, b More

by Promisefathee18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lathedrick Miles
Report | Print
Apr 12, 2024 -

Benton Nissan of Hoover responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experiencewith Lathedrick! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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