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Benton Nissan of Hoover

Hoover, AL

4.5
579 Reviews

1640 Montgomery Hwy

Hoover, AL

35216

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Showing 579 reviews

June 27, 2011

The salesman,TK, made me feel important right from the start. He was concerned about making me happy. Which is very important as i am rather picky. We were looking to buy a car within the next year but More

by veronicajeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.K.
June 13, 2011

I was looking for a used car with good mileage and at a good price. Travis was able to give me what I was looking for. He made sure I got what exactly I was looking for in my price range. More

by Brina0211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Payne, Travis Payne
June 12, 2011

I am so amazed at the quality of work and dedication that this salesman showed. He was very knowledgable about the vehicles on the lot, and genuinely seemed to care about what was in my best interest. I also More

by Lovinmynewride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Payne, Travis Payne
June 12, 2011

This is my 3rd time buying a car from Travis Payne. Everytime was a pleasant experience and he is totally professional throughout the entire process. He makes sure you ar happy and explains everything More

by Carolyn_Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Payne, Travis Payne
June 10, 2011

This was the most positive car buying experience I have ever had. I knew I wanted a Rogue, but wasn't sure which model or color. Dwight Perry patiently showed me many different vehicles before I finally de More

by ART2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwight Perry
May 18, 2011

I came in on Saturday May 14,2011 and Cedric was very friendly and helpful. He gave GREAT customer service. He was answered all my questions with a smile. Overall I had a GREAT experience at Crown an More

by lamesa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric A. Berry / Clyde Baskin, Clyde Baskin
May 16, 2011

Most pleasant car buying experience ever!!!!!! I went to other dealerships (Kia and CarMax) they didn't measure up to the quality of Customer Service of the Crown Salesman. T. Payne was helpful and honest f More

by mstlm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Payne, Travis Payne
May 13, 2011

I was treated with respect which is very important to me and I had a great time with Tyler and Jeff the finance manager. They took their time and got me the price I wanted and could afford. This is the se More

by jerrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
May 13, 2011

The salesmen were very helpful, they friendly and greeted us with a smile; they did not pressure us into buying a vehicle, which made our purchase enjoyable. My fiancé wanted to buy a Pathfinder but did wan More

by arethanash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Takia Hudson, Clyde Baskin, Clyde Baskin
May 12, 2011

This is my second vehicle from Crown Nissan. I love my Nissan Altima but was not impressed with my salesman Tim. Jeff actually helped more getting me the deal I wanted than Tim. I was very happy with Jeff More

by chefzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Provost and Jeff Perkins
May 13, 2011 -

Benton Nissan of Hoover responded

We apologize for any confusion. We are more than happy to go over the plan you purchased to make sure you understand it. We have reviewed your paperwork, and that plan is the same one Jeff went over with you. Please call us at (205) 979-5420 with any questions.

May 14, 2011 -

chefzy responded

Well then not only do you take advantage of people but you do not understand written English. As I said previously...In the office Jeff handed me a flyer that said 36 months/36,000 miles for $359.00 but in my contract he put 5,000 miles for #359.00 so yes my contract matched what is on my plan but it is not what the flyer said or what we discussed in the office I just didn't catch it when I was signing. I still have the flyer would you like me to post it on Facebook?

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