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Benton Nissan of Hoover

Hoover, AL

4.6
577 Reviews

1640 Montgomery Hwy

Hoover, AL

35216

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Showing 577 reviews

June 12, 2011

I am so amazed at the quality of work and dedication that this salesman showed. He was very knowledgable about the vehicles on the lot, and genuinely seemed to care about what was in my best interest. I also More

by Lovinmynewride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Payne, Travis Payne
June 12, 2011

This is my 3rd time buying a car from Travis Payne. Everytime was a pleasant experience and he is totally professional throughout the entire process. He makes sure you ar happy and explains everything More

by Carolyn_Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Payne, Travis Payne
June 10, 2011

This was the most positive car buying experience I have ever had. I knew I wanted a Rogue, but wasn't sure which model or color. Dwight Perry patiently showed me many different vehicles before I finally de More

by ART2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwight Perry
May 18, 2011

I came in on Saturday May 14,2011 and Cedric was very friendly and helpful. He gave GREAT customer service. He was answered all my questions with a smile. Overall I had a GREAT experience at Crown an More

by lamesa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric A. Berry / Clyde Baskin, Clyde Baskin
May 16, 2011

Most pleasant car buying experience ever!!!!!! I went to other dealerships (Kia and CarMax) they didn't measure up to the quality of Customer Service of the Crown Salesman. T. Payne was helpful and honest f More

by mstlm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Payne, Travis Payne
May 13, 2011

I was treated with respect which is very important to me and I had a great time with Tyler and Jeff the finance manager. They took their time and got me the price I wanted and could afford. This is the se More

by jerrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
May 13, 2011

The salesmen were very helpful, they friendly and greeted us with a smile; they did not pressure us into buying a vehicle, which made our purchase enjoyable. My fiancé wanted to buy a Pathfinder but did wan More

by arethanash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Takia Hudson, Clyde Baskin, Clyde Baskin
May 12, 2011

This is my second vehicle from Crown Nissan. I love my Nissan Altima but was not impressed with my salesman Tim. Jeff actually helped more getting me the deal I wanted than Tim. I was very happy with Jeff More

by chefzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Provost and Jeff Perkins
May 13, 2011 -

Benton Nissan of Hoover responded

We apologize for any confusion. We are more than happy to go over the plan you purchased to make sure you understand it. We have reviewed your paperwork, and that plan is the same one Jeff went over with you. Please call us at (205) 979-5420 with any questions.

May 14, 2011 -

chefzy responded

Well then not only do you take advantage of people but you do not understand written English. As I said previously...In the office Jeff handed me a flyer that said 36 months/36,000 miles for $359.00 but in my contract he put 5,000 miles for #359.00 so yes my contract matched what is on my plan but it is not what the flyer said or what we discussed in the office I just didn't catch it when I was signing. I still have the flyer would you like me to post it on Facebook?

May 12, 2011

Everyone at Crown was very nice to. They were very respectful and did not make me feel like that just because I am a woman, I do not know anything about buying a car. I have been to many dealerships b More

by lexnjae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cederic A. Berry
May 10, 2011

This is my third car from them and both Dennis and Kent worked very hard to make my deal work and I am so happy with my new truck. What a great place to purchase a car from. I will be back and recommend More

by paulmx310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis and Kent, Kent Smith, Dennis Montgomery
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