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Benton Nissan of Hoover
Hoover, AL
574 Reviews
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Showing 574 reviews
October 01, 2011
A pleasant experience. I was treated with quality customer service. My first purchase of a Nissan vehicle. I am very pleased with my Nissan Titan. I highly recommend this dealer. Gerald Bell customer service. My first purchase of a Nissan vehicle. I am very pleased with my Nissan Titan. I highly recommend this dealer. Gerald Bell More
by blbell
Employees Worked With
John Smith
August 24, 2011
I am not pleased with my experience at Crown Nissan, Hoover AL at all. This was my fourth and final purchase from this dealership in under 10 years. I bought a USED car June 2011 and less than 30 days l Hoover AL at all. This was my fourth and final purchase from this dealership in under 10 years. I bought a USED car June 2011 and less than 30 days later this vehicle required MAJOR mechanical work. When I approached the management staff I was informed - that this is what I get for purchasing a vehicle with high milage and an expired warranty. I was degrated for being a woman and talked to as if I was something under the bottom of one of the managers in particular shoe. I even went as far as speaking to one of the owners and was also advised that a deal is a deal. They werent going to assist me at all with the $2k in repairs and this is exactly why they make you sign their contract while being video taped. They can replay you getting screwed repeatedly! Loyalty doesnt count here and their customer service is low budget. My other three purchases were good enough for repeat business because their sales staff is top rate but wouldnt you be too, if you worked on commisson? The upper management team, is however a different story all together. They sit in a climate controlled office with a comfy chair all day, smile for the cameras and treat customers like they dont matter. Im not normally one to complain but this experience was the worst. If I wasnt already shaken from the wreck which totaled my third purchase, this one was a complete disgrace! Do not believe the misadvertising of "quality used cars and we will take care of you when you need it" - its all, L-I-E-S!" They dont take care of you - they just want that check from your finance company... More
by dabghouse
Employees Worked With
Auvalo Mason, Clyde Baskin, the Service Dept, the Asst Used Car Manager, Bob Cruthirds and even Bob Roper!
August 23, 2011
Our visit to Crown Nissian was AWESOME!! The people we came in contact with was friendly and eager to help us! Thanks Travis Payne, you are a good person. He was able to anser all of questions and concern came in contact with was friendly and eager to help us! Thanks Travis Payne, you are a good person. He was able to anser all of questions and concerns! We look forward to working with Travis agian in the near future!! Again, thanks for all your help!! More
by LindaD_1949
Employees Worked With
Travis Payne and Jeff Perkins, Travis Payne
July 10, 2011
If anyone goes to Crown ask for DWIGHT PERRY. I highly recommend him, He is very friendly took time,showed us around gave us the best deal EVER, I thought CARMAX could not be beat?? YES they can and Dwigh recommend him, He is very friendly took time,showed us around gave us the best deal EVER, I thought CARMAX could not be beat?? YES they can and Dwight will give you a great interest rate!!..We bought a 2010 Pathfinder we love it, My Son and His Family went to today they have been looking for awhile He gave the the best deal!!!..They brought home a 08 Armada!!..I highly recommend Dwight Perry..down to earth good guy you cant go wrong asking for him...he went way out of his way for my Husband and I and Also today for my son and his family..we both got great deals I am sure you will have another post recommending DWIGHT!!!..TELL HIM WE SENT YOU!!!..AGAIN I cant express enough Thank you for making us a very happy family with our SUV!!! THANK YOU DWIGHT PERRY, I will be sending more your way for sure!! Jim & Brooke Graves Bessemer,Alabama More
by bumtan3
Employees Worked With
Dwight Perry
July 02, 2011
I was more than happy when I left CROWN NISSAN IN HOOVER ALABAMA. Clyde was exceptional. He was able to answer all of my finance questions. He was very friendly and when I asked him questions about the c ALABAMA. Clyde was exceptional. He was able to answer all of my finance questions. He was very friendly and when I asked him questions about the cars, even though he is in finance, he was able to give me the answers I needed. Now Travis took the cake because I had my daughter with me. Not only did he ask me several times did I need anything while I was waiting but he talked with my daughter and was very attentive to her. It truly makes a difference when you go somewhere and the salesman is not just worried about selling you car but wanting to take care of your every need while in their care. THANKS CROWN!!!!! You have Gold in these two gentlemen dont let them go. P.S. I also can say that everyone I encountered if it was just a hello made me feel welcomed. More
by ajfisher3062
Employees Worked With
Travis and Clyde, Travis Payne, Clyde Baskin
June 27, 2011
The salesman,TK, made me feel important right from the start. He was concerned about making me happy. Which is very important as i am rather picky. We were looking to buy a car within the next year but start. He was concerned about making me happy. Which is very important as i am rather picky. We were looking to buy a car within the next year but decided to go ahead and buy now. This is because our salesman assured us we could get the car with all the features we wanted. Which is exactly what he did for us. All within a few hours,(which really didn't seem that long because the offices were very comfortable), we have a beautiful, brand-new vehicle. The extra features such as leather and dvd will be added this week! We couldn't be happier with the service we have so far recieved. So glad we chose Crown Nissan in Hoover! More
by veronicajeff
Employees Worked With
T.K.
June 13, 2011
I was looking for a used car with good mileage and at a good price. Travis was able to give me what I was looking for. He made sure I got what exactly I was looking for in my price range. good price. Travis was able to give me what I was looking for. He made sure I got what exactly I was looking for in my price range. More
by Brina0211
Employees Worked With
Travis Payne, Travis Payne
June 12, 2011
I am so amazed at the quality of work and dedication that this salesman showed. He was very knowledgable about the vehicles on the lot, and genuinely seemed to care about what was in my best interest. I also this salesman showed. He was very knowledgable about the vehicles on the lot, and genuinely seemed to care about what was in my best interest. I also have to say that he really worked hard to get me in my car and stay within my budget limitations (that was a big worry for me)and i was at ease with him throughout the entire process. He made sure i was comfortable and explained everything to me and answered all my questions. I will definitely recommed this dealership as well as the salesperson to my family and friends. More
by Lovinmynewride
Employees Worked With
Travis Payne, Travis Payne
June 12, 2011
This is my 3rd time buying a car from Travis Payne. Everytime was a pleasant experience and he is totally professional throughout the entire process. He makes sure you ar happy and explains everything Everytime was a pleasant experience and he is totally professional throughout the entire process. He makes sure you ar happy and explains everything to you as well as answers all of your questions. I would recommend this dealership as well as Travis to my family and friends. More
by Carolyn_Brown
Employees Worked With
Travis Payne, Travis Payne
June 10, 2011
This was the most positive car buying experience I have ever had. I knew I wanted a Rogue, but wasn't sure which model or color. Dwight Perry patiently showed me many different vehicles before I finally de ever had. I knew I wanted a Rogue, but wasn't sure which model or color. Dwight Perry patiently showed me many different vehicles before I finally decided on my selection. He also did a great job going over the features of the car. Top to bottom, this is a fantastic dealership. Thanks so much!! More
by ART2011
Employees Worked With
Dwight Perry
