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Benton Nissan of Hoover
Hoover, AL
579 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 20, 2011
I brought my Nissan Altima into Crown Nissan for routine service. Michele Wheatley is one of the service advisors and assisted me. I couldn't believe it when I found out she was new to Crown's Service Dep service. Michele Wheatley is one of the service advisors and assisted me. I couldn't believe it when I found out she was new to Crown's Service Department. She was so knowledgeable! Not only did she know her stuff, but she was so kind and helpful. I have been to some places for service that were less than friendly to me and I was afraid of being taken advantage of. Michele's personality is great and she really put me at ease. Crown has a real asset in Michele and I will definitely be bringing my Altima back. Ask for Michele. You won't be disappointed! More
by anna35022
Employees Worked With
Michele Wheatley
November 11, 2011
John Smith went out of his way to help me. This has been the BEST experience I have EVER had purchasing a vehicle. ABSOLUTELY stress free!! the BEST experience I have EVER had purchasing a vehicle. ABSOLUTELY stress free!! More
by MelaniePSmith
Employees Worked With
John Smith and Jeff Perkins
November 07, 2011
Crown Nissan was very friendly and the sales person T.Payne went above and beyond expectations, This is a great place to buy new or preowned cars...I would recommend to everyone!!!GREAT JOB! T.Payne went above and beyond expectations, This is a great place to buy new or preowned cars...I would recommend to everyone!!!GREAT JOB! More
by netra205
Employees Worked With
T.Payne
October 21, 2011
I am so happy with my new Nissan! I have been so excited about this purchase. The vehicle is incredible. I LOVED working with Rexanne Smith and Dennis Montgomery. They were so willing to help in any way about this purchase. The vehicle is incredible. I LOVED working with Rexanne Smith and Dennis Montgomery. They were so willing to help in any way needed and all my questions were answered. Rexanne even gave me one of her queen of cars tshirts! I Iove the shirt AND her entire philosophy about selling cars to women. I had a great experience! More
by Bamagal2011
Employees Worked With
Rexanne Smith, Dennis Montgomery
October 07, 2011
I have been pleased with everything about our purchase from Crown Nissan. I love our new car and the shopping and buying process was enjoyable and easy. Everyone was very friendly and efficient and will from Crown Nissan. I love our new car and the shopping and buying process was enjoyable and easy. Everyone was very friendly and efficient and willing to work with us! We have had our vehicle for a few months and are very pleased with the servicing as well. Please consider Crown Nissan for your next vehicle! More
by ashleechatham
Employees Worked With
Rexanne and Terry, Terry Burrell
October 01, 2011
A pleasant experience. I was treated with quality customer service. My first purchase of a Nissan vehicle. I am very pleased with my Nissan Titan. I highly recommend this dealer. Gerald Bell customer service. My first purchase of a Nissan vehicle. I am very pleased with my Nissan Titan. I highly recommend this dealer. Gerald Bell More
by blbell
Employees Worked With
John Smith
August 24, 2011
I am not pleased with my experience at Crown Nissan, Hoover AL at all. This was my fourth and final purchase from this dealership in under 10 years. I bought a USED car June 2011 and less than 30 days l Hoover AL at all. This was my fourth and final purchase from this dealership in under 10 years. I bought a USED car June 2011 and less than 30 days later this vehicle required MAJOR mechanical work. When I approached the management staff I was informed - that this is what I get for purchasing a vehicle with high milage and an expired warranty. I was degrated for being a woman and talked to as if I was something under the bottom of one of the managers in particular shoe. I even went as far as speaking to one of the owners and was also advised that a deal is a deal. They werent going to assist me at all with the $2k in repairs and this is exactly why they make you sign their contract while being video taped. They can replay you getting screwed repeatedly! Loyalty doesnt count here and their customer service is low budget. My other three purchases were good enough for repeat business because their sales staff is top rate but wouldnt you be too, if you worked on commisson? The upper management team, is however a different story all together. They sit in a climate controlled office with a comfy chair all day, smile for the cameras and treat customers like they dont matter. Im not normally one to complain but this experience was the worst. If I wasnt already shaken from the wreck which totaled my third purchase, this one was a complete disgrace! Do not believe the misadvertising of "quality used cars and we will take care of you when you need it" - its all, L-I-E-S!" They dont take care of you - they just want that check from your finance company... More
by dabghouse
Employees Worked With
Auvalo Mason, Clyde Baskin, the Service Dept, the Asst Used Car Manager, Bob Cruthirds and even Bob Roper!
August 23, 2011
Our visit to Crown Nissian was AWESOME!! The people we came in contact with was friendly and eager to help us! Thanks Travis Payne, you are a good person. He was able to anser all of questions and concern came in contact with was friendly and eager to help us! Thanks Travis Payne, you are a good person. He was able to anser all of questions and concerns! We look forward to working with Travis agian in the near future!! Again, thanks for all your help!! More
by LindaD_1949
Employees Worked With
Travis Payne and Jeff Perkins, Travis Payne
July 10, 2011
If anyone goes to Crown ask for DWIGHT PERRY. I highly recommend him, He is very friendly took time,showed us around gave us the best deal EVER, I thought CARMAX could not be beat?? YES they can and Dwigh recommend him, He is very friendly took time,showed us around gave us the best deal EVER, I thought CARMAX could not be beat?? YES they can and Dwight will give you a great interest rate!!..We bought a 2010 Pathfinder we love it, My Son and His Family went to today they have been looking for awhile He gave the the best deal!!!..They brought home a 08 Armada!!..I highly recommend Dwight Perry..down to earth good guy you cant go wrong asking for him...he went way out of his way for my Husband and I and Also today for my son and his family..we both got great deals I am sure you will have another post recommending DWIGHT!!!..TELL HIM WE SENT YOU!!!..AGAIN I cant express enough Thank you for making us a very happy family with our SUV!!! THANK YOU DWIGHT PERRY, I will be sending more your way for sure!! Jim & Brooke Graves Bessemer,Alabama More
by bumtan3
Employees Worked With
Dwight Perry
July 02, 2011
I was more than happy when I left CROWN NISSAN IN HOOVER ALABAMA. Clyde was exceptional. He was able to answer all of my finance questions. He was very friendly and when I asked him questions about the c ALABAMA. Clyde was exceptional. He was able to answer all of my finance questions. He was very friendly and when I asked him questions about the cars, even though he is in finance, he was able to give me the answers I needed. Now Travis took the cake because I had my daughter with me. Not only did he ask me several times did I need anything while I was waiting but he talked with my daughter and was very attentive to her. It truly makes a difference when you go somewhere and the salesman is not just worried about selling you car but wanting to take care of your every need while in their care. THANKS CROWN!!!!! You have Gold in these two gentlemen dont let them go. P.S. I also can say that everyone I encountered if it was just a hello made me feel welcomed. More
by ajfisher3062
Employees Worked With
Travis and Clyde, Travis Payne, Clyde Baskin
