Benton Nissan of Hoover
Hoover, AL
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Excellent Salesman!!! This car purchasing experience was the best I have ever had. Travis Payne was knowledgeable, and worked diligently to get me the car that I wanted, in This car purchasing experience was the best I have ever had. Travis Payne was knowledgeable, and worked diligently to get me the car that I wanted, in a way that I could manage, with the best interest rate possible. Everything about the car I purchased was explained to me before I left, the car was detailed, and filled with gas before we pulled off the lot. We were given information for contacting the dealership in case of questions or problems, as well as had our first maintenance appointment scheduled. I have purchased 2 cars from Mr. Payne. He is not out to just sell one a car, he actually cares about his customers. I'm very pleased with his service and will continue to do business with Nissan as long as he is around. All in all, it was the least painful experience I have ever had purchasing a car, taking less than 3 hours from start to finish, and now I have a car I can count on to transport my family on a daily basis. Sincerely, Amber Tucker More
I have yet to get a return call from the salesman that sold me my car or the sales manager. The car was sold with bad tires that were supposed to be replaced but they were not replaced and that is very ha sold me my car or the sales manager. The car was sold with bad tires that were supposed to be replaced but they were not replaced and that is very hazerdous to me the consumer. I have left numerous messages and was given bad numbers from the sales assistant. Shady workers. More
This was my first time ever purchasing a vehicle from Crown Nissan and let me just say that I was very pleased with the whole experience. Jay Bradshaw was my salesman and he went over and above my expe Crown Nissan and let me just say that I was very pleased with the whole experience. Jay Bradshaw was my salesman and he went over and above my expectations as a salesman. The entire staff that I talked to was very friendly and let me know that they sincerely appreciated my business. I will definitely see Jay again for my future vehicle needs. More
I recently purchased a Pathfinder from Jay Bradshaw and he did a great job of answering my question on the phone and working with me during the sale. He has also done a great job of answering questions abo he did a great job of answering my question on the phone and working with me during the sale. He has also done a great job of answering questions about the Pathfinder since the sale. I was very impressed with Crown Nissan and Jay Bradshaw. More
I had been looking for a new Xterra for sometime. I had talked to and visited several places and was becoming more and more frustrated. It was always something either they were trying to sell me something talked to and visited several places and was becoming more and more frustrated. It was always something either they were trying to sell me something I didn't want, I didn't like they're attitude, etc. That changed when I went to the Crown Nissan website for information. I got an email and a call back shortly after from Jay Bradshaw. He listened to what I was looking for, told me about what they had available, what incentives I might qualify for. When I told him I couldn't come until I got off work he offered to stay as long as it took. Jay was great. He didn't try to sell me things I wasn't interested in, helped me with my trade in, explained the entire process, showed me where everything was and made me feel comfortable. Jeff Perkins also assisted me greatly. He looked at several financing options for me to make sure I got the best deal. Jay, Jeff and the Crown Nissan Team (It was a team environment) could not have been a nicer friendler group. I recommend going to Crown Nissan. More
Jay Bradshaw went out of his way to help me and make my buying experience the easiest and best experience possible. Along with Jay, the Sales Manager Paul Patrick also assisted in helping to insure I got buying experience the easiest and best experience possible. Along with Jay, the Sales Manager Paul Patrick also assisted in helping to insure I got exactly the car I wanted. These two salesmen are a real testament to Crown Nissan Birmingham. I cannot say enough about the exemplary customer service I received from these two men. Because of them, I will return to Crown Nissan when I buy a car again. Jay understands the time constraints that customers are under these days. I didn't have time to do a lot of shopping around at the dealership. I needed to explain what I wanted and the requirements I had for a new vehicle. Jay listened to everything I had to say, came up with suggestions, and even brought a car to my office for me look at and took my trade in back to the dealership to be estimated for me. Without his perseverance and willingness to help, this deal would not have happened. I will recommend everyone I know to Jay Bradshaw at Crown Nissan. All the other Salesmen could take a lesson or two from Jay. More
My husband and I drove in from Dothan, AL on Saturday March 16th, 2013 which is a four hour drive just to look at the Nissan Armada's at Crown, not realizing that when we got there the dealership was jus March 16th, 2013 which is a four hour drive just to look at the Nissan Armada's at Crown, not realizing that when we got there the dealership was just about to close for the day. Jay Bradshaw came out to greet me with a smile on his face and asked if he could help me. I could clearly see it was closing time but I said yes I wanted to look at the Armada's but I see the store is closing. He said no we don't close until the last customer is waited on, so we began looking at the Armada's starting with the top of the line! I realized I didn't really need the one that had the steering wheel warmer so I moved on to the next one which was an Armada SL. Jay was great, he explained every button on the vehicle to me and my husband. I test drove it and of course I loved it. Jay invited us into his office to discuss a purchase. By this time the store was long closed. A finance person Jeff Perkins stayed late as well just in case I wanted to make this purchase. Jay worked hard to get the price that I needed to stay under. He also wanted me to get the Saint Patricks Day sale deal as well as the dealeship rebates. Jay worked diligently and was sucessful in getting me what I needed for me to be able to purchase the Vehicle of my dreams. I bought the Nissan!! He didn't mind that it was late by the time we finished up. He went through the whole demonstration of the vehicle so that I would know as much about everything on it that I needed to know. Another thing that impressed me about Jay is that he called me on Tuesday just to make sure I am still happy with my purchase and to let me know that if I had any questions about anything to contact him anytime. I thought after I purchased the vehicle I would be forgotton about but Jay actually cares about his customers. I will definately reccommend Crown Nissan and especially Jay Bradshaw to anyone who is in the market for a new vehicle. More
My experience at the Nissan dealership with Mr. Jay Bradshaw was fantastic. When I arrived Mr. Bradshaw greated me with a smile and he was very friendly. He started off assisting me with a car which I Bradshaw was fantastic. When I arrived Mr. Bradshaw greated me with a smile and he was very friendly. He started off assisting me with a car which I asked to look at and due to price and the great deals going on I decided to look at some SUV's. Mr. Bradshaw was great assisting me answering my questions until I found the perfect vehicle to meet my needs. Again my experience with Mr. Bradshaw was great and I love his customer service. THANKS MR. BRADSHAW for assisting me with my first purchase of a brand new 2013 SUV. I highly recommend you to anyone! More