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Benton Nissan of Hoover

Hoover, AL

4.5
574 Reviews

1640 Montgomery Hwy

Hoover, AL

35216

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Showing 574 reviews

June 15, 2024

service was done in a timely manner,everyone was very helpful and will bs back for service on our murano. More

by DUNNDEALLTD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paulick
Jun 17, 2024 -

Benton Nissan of Hoover responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Benton Nissan of Hoover to be a positive one. Please don't hesitate to reach out if you need anything else.

June 14, 2024

I brought my car in for oil change and tire rotation. I had not made an appointment and it was a few days before Memorial Day weekend. I told John Paulick I was in no hurry to get my car back due to th More

by PJCATLADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paulick
Jun 17, 2024 -

Benton Nissan of Hoover responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with John and our team here at Benton Nissan of Hoover.

June 14, 2024

Joi it was such a great pleasure working with you. You made my whole car buying experience one to remember. It was so smooth, I’ve never experienced anything like it in the past. I was in denial when More

by Argentina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joi Coke
Jun 17, 2024 -

Benton Nissan of Hoover responded

Thank you so much for your excellent review! We are so glad that Joi had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

June 11, 2024

He was very knowledgeable about what my issue was and advised me correctly, 5 out of 5 stars More

by Rachael.Langley13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paulick, Joshua Stafford, Jay Cornner
Jun 11, 2024 -

Benton Nissan of Hoover responded

Rachael, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 11, 2024

First time for an oil change and it took over 3 hours with an appointment. No one explained to me what the delay was. I had to ask about my vehicle. There were people who came after me and left before More

by Lccpsc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randall, John Paulick, Joshua Stafford
Jun 12, 2024 -

Benton Nissan of Hoover responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if we can come up with something to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Jun 12, 2024 -

Benton Nissan of Hoover responded

We apologize for the lengthy wait time and for any inconvenience it may have caused. A manager is reviewing your work order and will be in contact shortly. Jana Avellana Owner Loyalty Manager (205) 383-1879

June 11, 2024

The appointment was easy to schedule and the interaction with everyone there was friendly and professional More

by esgustin_98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paulick, Joshua Stafford
Jun 11, 2024 -

Benton Nissan of Hoover responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Benton Nissan of Hoover!

June 11, 2024

First time to use this dealership. Very pleased and impressed by the quality and service of all employees. More

by jlazarre2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Cornner
Jun 11, 2024 -

Benton Nissan of Hoover responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jay met your expectations. Thank you again for choosing Benton Nissan of Hoover, we look forward to having you as one of our valued customers for many more years to come!

June 11, 2024

They really care about their customers and my salesman Dennis Harris made my car buying experience very easy made sure I left a very happy customer and with everything I needed and asked for. More

by Aamumom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Harris
Jun 11, 2024 -

Benton Nissan of Hoover responded

Thank you for your review and kind words for Dennis! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Benton Nissan of Hoover.

June 10, 2024

Travis Payne is the absolute best! !! Professional, honest, knowledgeable and cares about his customers and will go above and beyond for you. I'm 12 cars in with TPayne over the years. More

by dimplesbham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Payne, Jason Chandler
Jun 10, 2024 -

Benton Nissan of Hoover responded

We are so glad that Travis had the opportunity to work with you and that he and our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

June 10, 2024

I had an amazing experience here. Just the other day I came in wanting to browse any option for a replacement vehicle. Although I did not purchase a vehicle I will not ignore the amaz More

by Noah b
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Kolb
Jun 10, 2024 -

Benton Nissan of Hoover responded

Thank you, Noah, for sharing your experience with us! We're happy to hear it went well with Doug and truly appreciate your feedback.

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