Benton Nissan of Hoover
Hoover, AL
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I brought my car in for oil change and tire rotation. I had not made an appointment and it was a few days before Memorial Day weekend. I told John Paulick I was in no hurry to get my car back due to th I had not made an appointment and it was a few days before Memorial Day weekend. I told John Paulick I was in no hurry to get my car back due to them being busy. I was pleasantly surprised to have John call me an hour later that my car was ready. Thank you, John Paulick and Benton Nissan! More
Joi it was such a great pleasure working with you. You made my whole car buying experience one to remember. It was so smooth, I’ve never experienced anything like it in the past. I was in denial when You made my whole car buying experience one to remember. It was so smooth, I’ve never experienced anything like it in the past. I was in denial when you told me the good news! 😅Thanks again… 😉😊🚙 Your #1 customer 😁 More
First time for an oil change and it took over 3 hours with an appointment. No one explained to me what the delay was. I had to ask about my vehicle. There were people who came after me and left before with an appointment. No one explained to me what the delay was. I had to ask about my vehicle. There were people who came after me and left before me. When I arrived I was told that my car would be put ahead because I had an appointment. Spoke with Randall and he did take about 10% off my ticket but I explained that I had an appointment with my wife and was late because of this. I felt a free oil change on my next visit should have been offered as well but it was NOT. More
They really care about their customers and my salesman Dennis Harris made my car buying experience very easy made sure I left a very happy customer and with everything I needed and asked for. Dennis Harris made my car buying experience very easy made sure I left a very happy customer and with everything I needed and asked for. More
Travis Payne is the absolute best! !! Professional, honest, knowledgeable and cares about his customers and will go above and beyond for you. I'm 12 cars in with TPayne over the years. !! Professional, honest, knowledgeable and cares about his customers and will go above and beyond for you. I'm 12 cars in with TPayne over the years. Go see him!!! More
I had an amazing experience here. Just the other day I came in wanting to browse any option for a replacement vehicle. Although I did not purchase a vehicle I will not ignore the amaz Just the other day I came in wanting to browse any option for a replacement vehicle. Although I did not purchase a vehicle I will not ignore the amazing customer service that was brought by an amazing young man Doug morales! 10/10 if i come back I want him and only him! More