Benton Nissan of Hoover

Great experience, Travis went beyond my expectations to get me taken care of and everyone was very helpful get me taken care of and everyone was very helpful More

The people I encountered at Benton were polite and professional. The work was done in a reasonable amount of time and the receipt was clear and thorough. There was one slip: I was first asked to pay f professional. The work was done in a reasonable amount of time and the receipt was clear and thorough. There was one slip: I was first asked to pay for this routine service when in fact it was covered by a plan that came with our new car purchase - but when I asked them to check, they resolved it immediately. More

All in all it was a great experience, just like all my previous visits. Everyone there seems to know me by name but still refer to me as mr malone lol. But I know it's a formality and understand that they previous visits. Everyone there seems to know me by name but still refer to me as mr malone lol. But I know it's a formality and understand that they want to remain professional. Either way I have a good experience every time I go. They inform me of things that I need to do to my truck and I understand that parts and labor cost money so, why get mad at the price? More

Josh was very helpful and kind kept a smile on his face face More

The service department is HORRIBLE, the techs are nice, but the Dealer is very CROOKED. Broken side mirror, they tried to charge me $700 + $450 to install it. I bought it at Nissan.com OEM Part for $309 a but the Dealer is very CROOKED. Broken side mirror, they tried to charge me $700 + $450 to install it. I bought it at Nissan.com OEM Part for $309 and installed it in less than 10 minutes (timed). EVERY Time we drop off our van for service, it takes them at least 2 or 3 days to even start on the work. We bought the pre-paid oil changes when we purchased our van new, could never use it because I can't be without a car for 3 days just for an oil change. Yes, your new vehicle has a warranty, but we can't use it because they are ULTRA Slow. More

Good folks. My salesman, Hunter, was on the ball. Needed a ding fixed before my arrival, but not a deal killer. My salesman, Hunter, was on the ball. Needed a ding fixed before my arrival, but not a deal killer. More

I wouldn't advise shopping here. It is unfortunate that we still have these experiences but...this is the the type of dealerships that give dealers bad names. Predatory. Never again It is unfortunate that we still have these experiences but...this is the the type of dealerships that give dealers bad names. Predatory. Never again More

I reached out since I live a state away to negotiate and work on a deal with my trade and a Ram they had on the lot. We discussed and went back and forth but we finally came to an agreement. I agreed on num work on a deal with my trade and a Ram they had on the lot. We discussed and went back and forth but we finally came to an agreement. I agreed on numbers with the dealership and then drove all the way from Mississippi to take delivery of the vehicle. They then decided to jack the agreed upon price up 5k. They are snakes and will not honor a commitment. I would avoid this dealership like the plague. More

Angie Denmark was very kind, attentive, and responsive to my needs! I'd definitely recommend working with her. :) my needs! I'd definitely recommend working with her. :) More

The service was prompt and courteous. I will drive from Montgomery to receive service in Birmingham whenever possible. I will drive from Montgomery to receive service in Birmingham whenever possible. More