Bentley Indianapolis
Indianapolis, IN
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Buyer beware ! Purchased collector car from them and was told and it was advertised that there was $135,000 invested in the car. When car was shipped they said the documentation would be on the passenger si told and it was advertised that there was $135,000 invested in the car. When car was shipped they said the documentation would be on the passenger side seat and it wasn't. I called several times and they stated they never had it and the previous owner refuses to speak with them, of course. The car has broken down several times and I had to either flat bed it or push it home. I have spent $10,000 on it already and it still will not make it 30 minutes down the road. The transmission had to be rebuilt and I found out it was possibly a junkyard transmission. It was also sold to me with no existing emergency brake, not safe ! More
•Outstanding Service and Quality• The Collection and C2C entire crew have always been more than helpful, courteous and display amazing integrity every single time I have purchased a ca The Collection and C2C entire crew have always been more than helpful, courteous and display amazing integrity every single time I have purchased a car (I think I’m on #15). More
Five star dealership The entire staff made my experience excellent. I felt like I was in a five star resort buying a car. I would highly recommend anyone wanting a high The entire staff made my experience excellent. I felt like I was in a five star resort buying a car. I would highly recommend anyone wanting a high end sports car to come to this dealership! Great job thank you!! More
Maintenance I’m so glad that The Collection has a top notch service department - even for the simplest of tasks...an oil change. Price was competitive and since I’m so glad that The Collection has a top notch service department - even for the simplest of tasks...an oil change. Price was competitive and since I purchased from Coast to Coast it just made sense. More
Racism or intimidation I've never been felt so intimidated and treated like trash. I guess if you ain't rich white person, dont come here kinda feeling. I've never been felt so intimidated and treated like trash. I guess if you ain't rich white person, dont come here kinda feeling. More
good experience I bought a quality vehicle at a fair price. Good interaction with the sales personnel. There were no high pressure tactics used in the finance office I bought a quality vehicle at a fair price. Good interaction with the sales personnel. There were no high pressure tactics used in the finance office More
No pressure sales; fair prices Alex was a great sales person to work with. He was friendly, knowledgeable and did not pressure us. The car I chose had a clean Carfax, but did not h Alex was a great sales person to work with. He was friendly, knowledgeable and did not pressure us. The car I chose had a clean Carfax, but did not have many service records and was missing an additional key ($350 replacement) and owner's manual. However, the car was reasonably priced (manager took $400 off price and $100 off document fees). More
Nice experience with the Company I looked for a BMW 328i for a while, searching for what I wanted in the car and found a car over 100 miles away. I called the dealership and talked to I looked for a BMW 328i for a while, searching for what I wanted in the car and found a car over 100 miles away. I called the dealership and talked to Tom Bement. He made sure the car was available and was ready to talk to us when we arrived on Saturday morning. I have and good and bad experiences with sales and finance people at car dealerships. This was one of the good ones. They were courteous and professional. I would recommend the company and Tom. Pamela P.S. I love the car! More
Low key sales aproach. Easy going David and Bob (financial rep) were great and very professional. They both answered all questions and explain everything completely. Dealership was c David and Bob (financial rep) were great and very professional. They both answered all questions and explain everything completely. Dealership was clean and well maintained. Drove up from Lawrence kansas and finalized deal and paperwork quickly. Overall nice experience. More
Wonderful Experience Everyone at the collection was very helpful from the sales staff to the finance department.. the inventory of Cars is extremely nice.. Lisa and Bob ar Everyone at the collection was very helpful from the sales staff to the finance department.. the inventory of Cars is extremely nice.. Lisa and Bob are very friendly..we will definitely use this dealership again More