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Bellingham Nissan - Service Center

Bellingham, WA

4.2
497 Reviews

497 Reviews of Bellingham Nissan - Service Center

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September 23, 2021

This service call was the 1st time we ever came here. The service rep was polite, well trained , and spoke clearly. He invited us to the waiting area and suggested coffee, which we were glad to hear however More

by tortugadj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Urtasun
Sep 24, 2021 -

Bellingham Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bellingham Nissan. Nick Poirer Service Manager nickp@bellinghamnissan.com

September 22, 2021

Appointment easily made. Work completed on time for a reasonable cost. Staff was National and the site was very clean and organized. More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Urtasun
Sep 23, 2021 -

Bellingham Nissan responded

Thank you so much, Kathy, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bellingham Nissan. Please don't hesitate to reach out if you need anything else. Nick Poirer Service Manager nickp@bellinghamnissan.com

September 20, 2021

I really appreciate the honesty from the employees regarding issues with my Frontier pickup truck. Their suggestions and directions are appreciated! More

by djniteprowler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Urtasun
Sep 20, 2021 -

Bellingham Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bellingham Nissan. Nick Poirer Service Manager nickp@bellinghamnissan.com

September 17, 2021

The staff at Nissan always make sure you know exactly what is going on with your car. Affordable, friendly and fast sr More

by nhall92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avery Paro, Justin Urtasun, Nick Poirier, Rich Filori
Sep 18, 2021 -

Bellingham Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bellingham Nissan, we look forward to having you as one of our valued customers for many more years to come! Nick Poirer Service Manager nickp@bellinghamnissan.com

September 16, 2021

Service People are Pleasant. Waiting areaWas clean. Service People are Pleasant. Waiting area Was clean. Pleased with service overall. oil change was my service More

by kkjlsturtz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Sep 18, 2021 -

Bellingham Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nick Poirer Service Manager nickp@bellinghamnissan.com

September 15, 2021

I was in for service and not happy with the vehicle I had at the time. Michael Curtis helped get me into a brand new vehicle with a great warranty . He went above and beyond to get me the Boulder grey color More

by Gillern5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RJ Mistry, Wendy Hugo
Sep 15, 2021 -

Bellingham Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Chris Zent General Manager Chris@bellinghamnissan.com

September 14, 2021

The service dept insisted on charging us for parts for a repair that was supposed to happen before we picked up the vehicle but wasn't. It was in the purchase agreement. Tried to schedule the service multip More

by akartillery
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Bart Boeckholt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Bellingham Nissan responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Rich Filori Service Director richf@nwchevyofbellingham.com

September 14, 2021

Quick with the job. Genuine recommendations provided by their team. Pricing may need improvement to compete with local shops. More

by Nick B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Poirier
Sep 14, 2021 -

Bellingham Nissan responded

Nick, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Nick Poirer Service Manager nickp@bellinghamnissan.com

September 13, 2021

I am glad it has new owners time will tell if there are any improvement More

by penny-les
Recommend Dealer
Yes
Employees Worked With
Rich Filori
Sep 14, 2021 -

Bellingham Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nick Poirer Service Manager nickp@bellinghamnissan.com

September 10, 2021

Diagnosing the problem took a bit longer than expected but once that was done, repairs were completed effectively and promptly. Justin was honest and very accommodating giving a discount because of the d More

by MIKEJOHNSTON617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Urtasun
Sep 10, 2021 -

Bellingham Nissan responded

Thank you, Mike, for sharing your thoughts about your experience with Bellingham Nissan. We appreciate your business and hope to see you again soon! Nick Poirer Service Manager nickp@bellinghamnissan.com

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