Michael Curtis

Buying the new-to-us car was great. The problem was the confusion and difficulty associated with the'21 leaf by-back. In the end it was made right ( at least so far), but we experienced The problem was the confusion and difficulty associated with the'21 leaf by-back. In the end it was made right ( at least so far), but we experienced a great deal of stress and misunderstanding and miscommunication in the process More

by laura.sheltonnd512 Verified Customer Verified Customer

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Said car was $18k. Somehow I leave and my loan is $29k. People do not buy cars everyday, better explication would have been appreciated. Somehow I leave and my loan is $29k. People do not buy cars everyday, better explication would have been appreciated. More

by jenileesolomon Verified Customer Verified Customer

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I love my car they got me in to. .. I didnt believe I would get a car and very close to the payments I said I could handle. .. I didnt believe I would get a car and very close to the payments I said I could handle. More

by candy Verified Customer Verified Customer

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I had a great experience with Bart & the entire Bellingham Nissan staff from start to finish. The process was smooth, straightforward, and completely pressure-free. Everyone I worked with was profe Bellingham Nissan staff from start to finish. The process was smooth, straightforward, and completely pressure-free. Everyone I worked with was professional, transparent, and easy to deal with. What stood out most was that they stuck to their word on everything we discussed. No surprises, no last-minute changes, and no games. Just honest communication throughout the process. They made purchasing my new truck incredibly easy and stress-free. More

by harrysohal91 Verified Customer Verified Customer

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Much unnecessary waiting around, and after purchase experience was NOT great. Poor communication, inadequate detail job (they literally only needed to wipe surfaces down for it to be perfect), items we experience was NOT great. Poor communication, inadequate detail job (they literally only needed to wipe surfaces down for it to be perfect), items were STOLEN from the vehicle after purchase but before I could take it home, and it was left unlocked for ANYONE to rummage through or take More

by Ashleyhalves Verified Customer Verified Customer

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Michael was very helpful throughout the whole process. Never felt too pushy like I've experienced at other dealerships. Highly recommend! Never felt too pushy like I've experienced at other dealerships. Highly recommend! More

by chris_m_chung Verified Customer Verified Customer

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Michael was very helpful in finding me a good used car. Also, Charles greeted me and was very friendly each time I arrived Also, Charles greeted me and was very friendly each time I arrived More

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Honest, no xx dealership. Would purchase from them again. Was worth the drive. Willing to make deal. Would purchase from them again. Was worth the drive. Willing to make deal. More

by ark-sewers-1h Verified Customer Verified Customer

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My buying experience was great and smooth thanks to Bart and the Bellingham Nissan team, thanks! and the Bellingham Nissan team, thanks! More

by sierra.rapp Verified Customer Verified Customer

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Salesguys were nice enough but the entire experience has been a headache. I'm an out-of-state buyer. They had the vehicle listed for a fair price so I really didn't haggle much on the price. We agreed on a been a headache. I'm an out-of-state buyer. They had the vehicle listed for a fair price so I really didn't haggle much on the price. We agreed on a price and I traveled to Bellingham to complete the purchase. When I got there, additional fees were sprung on me for being from out-of-state and then they initially refused to fill the gas tank on the car being purchased. I was told, "We sell cars, not gas". Yes, I realize that fact but it's a courtesy for your customers. Next I was told they weren't going to handle the license and registration despite charging me $600 to do so. Whatever. I went back to my home state DMV and was told that I could not do it myself and that my lienholder would need to submit it. Fine... except that they took the money to do the work and my bank wasn't going to fund the loan until they agreed to handle the titling or refunded the money they charged. They agreed to file the paperwork but communication after the fact has been rough. I've had to hunt them down to get any answers and it has been difficult to actually get ahold of them when I call. When the woman who handles the titling finally called me back yesterday, I was told that even if my paperwork doesn't process before my trip permits end, it's okay because I won't get pulled over for having an expired trip permit. Will she be paying my ticket for the delay if I do? Overall, the deal on the vehicle was pretty good. They did eventually agree to fill the gas tank for my trip home. I suppose I will eventually get my registration and plates. It's just been a frustrating experience and I will likely never use them for another purchase. Having gone through many other dealerships that have a bit more focus on customer satisfaction, it blows my mind that these jokers think so little of the people funding their commissions. More

by JC Verified Customer Verified Customer

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