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Bellingham Nissan - Service Center

Bellingham, WA

4.2
498 Reviews

498 Reviews of Bellingham Nissan - Service Center

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April 01, 2023

My car was due for tire rotation but the shop was having issues with the lift, so coincidentally my car didn’t need the tires to get rotated! I find that hard to believe. Honesty goes a long way on customer More

by cataesbolo
Recommend Dealer
Yes
Employees Worked With
Mario Mata
Apr 03, 2023 -

Bellingham Nissan responded

We're sorry to hearth that you didn't have a 5-star experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Justin Urtasun Service Manager justinu@bellinghamnissan.com

March 31, 2023

Staff was friendly but I had a 9am appointment and they didn't start working on my car until 1pm. If there wasn't availability to work on it until later then why was a morning appointment available? More

by laurag14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jefferey
Mar 31, 2023 -

Bellingham Nissan responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Laura, feel free to contact us at your convenience. Justin Urtasun Service Manager justinu@bellinghamnissan.com

March 30, 2023

Clean and friendly. Service manager kind and attentive who seemed to be informed about my vehicle. More

by newt007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Myers
Mar 31, 2023 -

Bellingham Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Justin Urtasun Service Manager justinu@bellinghamnissan.com

March 25, 2023

Seemed very disorganized about the service to be done and the whole process. Working with the it equipment More

by d.bruce0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Mar 26, 2023 -

Bellingham Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Rich Filori Service Director richf@nwchevyofbellingham.com

March 24, 2023

Terrible, no integrity, lack of follow through and service. No time management or commitment for the customer. More

by carlenefirpo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sales manager No stars, Justin Urtasun
Mar 25, 2023 -

carlenefirpo responded

This is the WORST experience I’ve ever had.

March 24, 2023

The guys in the service department are amazingly helpful. . every time I go in to get my 2018 NV serviced they are always on top of every detail. More

by j_t_ranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Urtasun, Rich Filori, Rod Perkins, Josh Myers
Mar 25, 2023 -

Bellingham Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Justin Urtasun Service Manager justinu@bellinghamnissan.com

March 17, 2023

Work was done accurately and in a timely manner! Communication was clear and concise about what was performed and what service my car will need in the future. It is easy to schedule an appointment w More

by kinseynoelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Urtasun
Mar 18, 2023 -

Bellingham Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Justin Urtasun Service Manager justinu@bellinghamnissan.com

March 14, 2023

This is the worst dealership ever! ! I will never be going back. The people there are very rude. More

by makayla.holt0907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Curtis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Thad Langford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Mata, Jolene Pyle
Mar 17, 2023 -

Bellingham Nissan responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, Makayla, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Justin Urtasun Service Manager justinu@bellinghamnissan.com

March 13, 2023

Josh was a great help. Enjoyed working with him. Very nice,and answered questions with no problem. More

by crazee4crafts83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Urtasun, Rod Perkins, Josh Myers
Mar 13, 2023 -

Bellingham Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Justin Urtasun Service Manager justinu@bellinghamnissan.com

March 13, 2023

I find the people operating the service sector to be friendly and cooperative in scheduling service in a timely manner. They also do a thorough check of our PU each time I require oil change. More

by jampnm2740
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Perkins
Mar 13, 2023 -

Bellingham Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Bellingham Nissan, we look forward to having you as a valued customer for many years to come! Justin Urtasun Service Manager justinu@bellinghamnissan.com

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