Bellingham Nissan

The service department was what I expected at a dealership. It is too bad you have to pay for a new diagnostic fee for each problem. Should be all inclusive. dealership. It is too bad you have to pay for a new diagnostic fee for each problem. Should be all inclusive. More

The dealership had my son’s Nissan convertible for over three months and ultimately didn’t fix it. They got it apart, and then told us they couldn’t find the parts to fix it. Throughout this time, the tech three months and ultimately didn’t fix it. They got it apart, and then told us they couldn’t find the parts to fix it. Throughout this time, the tech assigned to our car said he tried to get ahold of me, but my phone was disconnected, which was a flat out lie, and when I called and left messages for him, I got no response. Eventually, another person took over as our tech when the other one “no longer worked there.” That was when we found out they couldn’t complete the work. They “gave us a break on the labor” since the car was there for so long and wasn’t fixed. But, we still paid almost $400 for diagnostics. In addition, they apparently left the car outside, uncovered most of that time, which damaged the paint! We won’t be going back there! More

Bellingham Nissan is very patient with its customers and its work is excellent and comfortable its work is excellent and comfortable More

Went in for an oil change. People there were friendly, helpful, and knowledgeable. Great job to be team there. People there were friendly, helpful, and knowledgeable. Great job to be team there. More

Great car buying experience and the internet sales manager was fantastic and great customer service manager was fantastic and great customer service More

They had the truck style I was looking for and took my old truck in trade so the whole thing was pretty easy and fast. old truck in trade so the whole thing was pretty easy and fast. More

I brought in the car for rattling in the steering column. Asked them to confirm it wasn’t the u-bolt and steering column. They said it wasn’t. They repaired the tie rods and control arms. Cost me $1300. Had Asked them to confirm it wasn’t the u-bolt and steering column. They said it wasn’t. They repaired the tie rods and control arms. Cost me $1300. Had problems as soon as we got it back. Brough it in multiple times to have repairs checked. Ended up taking to another shop as the rattling in the steering had gotten progressively worse. The other shop confirmed the u-bolt and steering column needed repair. I essentially paid Nissan $1300 to fix something that wasn’t broken only to still need to fix the problem I brought it in for. Will never go back to Nissan. Will strongly recommend no one else I speak to either. Terrible repair, terrible response to their terrible repair. More

Had appointment, told me it would be around an hour came back 2 hours later, they hadn’t even started, they marked multiple things on my diagnostic report that were totally wrong, said there were no oil lea back 2 hours later, they hadn’t even started, they marked multiple things on my diagnostic report that were totally wrong, said there were no oil leaks on one page and were on the other, plus other miss marked things. Customer service was not good, felt like I was a huge inconvenience, I did not complain but left very unhappy More

Michael was really thoughtful about picking vehicles to test and describing features so I could make the right choice. I appreciated how he listened to me. test and describing features so I could make the right choice. I appreciated how he listened to me. More

Brake caliper bolt fell off and ruined my wheel . They put new bolt in but no compensation for damages , lol not even free oil changes … salesman were nice but managers and service sucks They put new bolt in but no compensation for damages , lol not even free oil changes … salesman were nice but managers and service sucks More