Bell Road Toyota

DO NOT use this dealership! I had bought my last car from them and planned on buying a new one. They did not have in stock and made me put a $500 deposit down to hold one coming in, completely refundable. To them and planned on buying a new one. They did not have in stock and made me put a $500 deposit down to hold one coming in, completely refundable. Took my credit card on phone. I decided not to buy car and they said I was REQUIRED to make the 90 minute drive round trip to get my refund in person. I appealed to both the Leasing Manager and the GM, neither of which returned multiple phone calls. Ended up having to file a dispute with the credit card company. TERRIBLE customer service and would NEVER buy another car there. More

Tim put faith in our decision and provided us the care and support needed. I can trust a man who trusts in God. He let us test drive our car. He explained the differences between features and gave us grea and support needed. I can trust a man who trusts in God. He let us test drive our car. He explained the differences between features and gave us great tips to continue to upgrade the vehicle long term. This guy knows his stuff. God bless this actual honest salesman. Musa was able to seal the deal with his direction on savings and importance of a long term purchase. I love that he explained in detail the offer and provided me an outlook without the maintenance for 5 years and 7 year warranty on the car. More

Tim is amazing. We had a difficult car purchase, as a Tim is amazing. We had a difficult car purchase, as a couple of issues showed up with our brand-new Prius Prime before we were able to take possess Tim is amazing. We had a difficult car purchase, as a couple of issues showed up with our brand-new Prius Prime before we were able to take possession of it. (A key was missing and a new one had to be made, plus we discovered some body damage on the new car which needed to be repaired.) Tim was so kind and supportive. He communicated with us every step of the way, and answered every question we had promptly and in detail. I wish I could find someone like Tim to deal with in every company I do business with. He made us feel cared for, and in a big purchase like a new car that is really important. If you need a new car, I highly recommend Tim. More

Just wanted to thank Kelly Thomas very much for the help she gave me concerning problem with my title. Ms. Thomas handle the problem with one call. Great customer service. she gave me concerning problem with my title. Ms. Thomas handle the problem with one call. Great customer service. More

Tim is a great guy! I worked with him over the phone to start, because I live out of state. He was friendly and worked hard to make sure I didn't pay for things that I didn't need, or couldn't use. Althoug start, because I live out of state. He was friendly and worked hard to make sure I didn't pay for things that I didn't need, or couldn't use. Although this was the first time he sold a vehicle to an out of state client, he maintained contact with me to make sure that I got the information I needed to get my title transferred as quickly as possible. I felt welcomed and valued, even though it wasn't the most expensive of cars and I appreciate Tim's attitude and professionalism, while being down to earth and personable. Clifford Washington processed my financial paperwork with me, and he couldn't have been nicer or easier to work with. Thanks, guys! More

Angela Pecze helped my daughter purchase her first car. Angela was amazing. We were needing a specific payment and a specific amount on a trade in that was not owned by my daughter. The original payment te Angela was amazing. We were needing a specific payment and a specific amount on a trade in that was not owned by my daughter. The original payment terms came back and were not at all what we needed. Angie went on our behalf and was able to get us a higher amount for the trade and couple thousand less on the sale price. She did all of this within minutes. Not hours, we didn't have to go back and forth and have multiple sales and finance people pressuring us. I came to the dealership a couple days prior to look at the vehicles available and get the trade in evaluated. My daughter and I spoke with her and agreed to get together in a couple days when my daughter would be in town. Unfortunately the vehicles that my daughter was most interested in were sold within those two days but Angie had two others she believed would work for my daughter. Angie didn't pressure us at all. She was knowledgeable and helpful in a genuine way. We felt as though she genuinely cared about us and acted more as a friend then a salesperson. Would recommend Angie at Bell Road Toyota to anyone looking to purchase a new or used vehicle. More

I started to work with Reece Trujillo after I reached out inquiring about a Tacoma. From the beginning, his friendliness and calm demeanor made me feel like he would help me without making me feel pressured, inquiring about a Tacoma. From the beginning, his friendliness and calm demeanor made me feel like he would help me without making me feel pressured, or that he would be so overpowering that I wouldn’t be able to speak about my needs in a new truck. Once we met, I knew I had the right person for my needs. He was patient with me, and made sure I knew all my options before I committed to anything. He was efficient and knowledgeable as well. I felt like we could be friends. Cliff Washington was another pleasure to work with during the paper signing process which always seems to be the most painful part of buying a vehicle. He never tried to talk me into anything I didn’t need. I signed for my purchase for the price that had been agreed upon to begin with. The dealership is spotless, the temperature was right, and there is plenty or room. I felt very comfortable during the entire process. My only suggestion is to have people knock before just walking into Cliff’s office. It happened three times, and I couldn’t think of anything more rude or inappropriate to happen while I was finishing the deal. The man in the office next door was so loud, it was like he was shouting. That was also distracting. I was so glad I had Cliff. Special thanks to Reece and Cliff for going above and beyond what I expected. I would recommend working with the two of them to my best friend. Thank you. I look forward to seeing you next time. Sincerely, Gabrielle Morgan Scharp More

I had the best experience with Reece. He helped my pick out my dream car. He knew exactly what I wanted and didn’t pressure me into anything else. This was the best car buying experience I’ve had, fast and out my dream car. He knew exactly what I wanted and didn’t pressure me into anything else. This was the best car buying experience I’ve had, fast and easy. So grateful! Thank you More