Bell Road Toyota

I had a very good experience at this dealership, Mark was absolutely amazing! He anticipated my needs and got me my favorite vehicle ever, best experience! absolutely amazing! He anticipated my needs and got me my favorite vehicle ever, best experience! More

Julian always makes the car buying process easy. My family has got 6 cars in the last 2 years from him. And he works fast so your not there all day family has got 6 cars in the last 2 years from him. And he works fast so your not there all day More

Julian was a great person to work with Hen gave me great Julian was a great person to work with Hen gave me great costumer service with a great attitude made the purchase easy and gave me a great deal Julian was a great person to work with Hen gave me great costumer service with a great attitude made the purchase easy and gave me a great deal More

Bob Marthaler is a very trustworthy service consultant. He doesn't advise work that is not needed. When I learned that he left Right Toyota and began working at Bell Rd. I now drive 25 miles farther for Bo He doesn't advise work that is not needed. When I learned that he left Right Toyota and began working at Bell Rd. I now drive 25 miles farther for Bob's honest service. Charley Hargrove More

I did not buy a car from this place and will not ever! I made.a really loose appointment because I know the person who was going with me does not have a definite time of getting off. I scheduled a later app made.a really loose appointment because I know the person who was going with me does not have a definite time of getting off. I scheduled a later appointment. However, we got there earlier than expected like an hour. We were told the person we had been speaking to was busy getting food. I told them it was okay because I was the one early and I could wait. I continued to tell them, but they insisted on I guess bothering the man. I didn't care if he was getting food or with a customer because it wasn't his fault I was early. However, they continued to send me different sales people to show me the care her was going to show me because they said they didn't know where he was. I said that was fine We were handed off to three people before anyone actually showed us A car not the car I wanted but A car. The last person said the car that you want is in the shop, but "I have another one would you like to see it". I told him it was fine, and how its odd i didn't see it on the website. So when the car pulled up the person I was with was facing the door and said " I hope that's not the car because you won't like it" When the man walked in she immediately stated no she does not want the car. The reason I didn't see the car on the website was because I was purposely filtering out hatchbacks. It was a nice car but if I am looking for a sedan why would you bring me a hatchback. Then he stated well I have a car that is a year earlier with less miles I said ill try it. He drove me to the car said oh I forgot the keys left me in the sun and came back after I had done the look around and I noticed they car was way overpriced and it was two years older and did not have the features specifically wanted. I told him I was done and he said well if you want to come back in two days we can test drive the car I initially came for after it was out the shop. I asked why would y'all allow me to come here if the car in the shop. His response was when we get a car traded in we take pictures and post them immediately before doing a check up. What sense does that make because the sales rep should have said that before I drove out there for the specific car. I was there for almost 2 hours which was way past my appointment time and the man I initially was supposed to have the appointment with never showed up. Then I receive and email 1-2 days later from the initial man saying I'm glad I got to meet you and something else, but I never met the man and he never sent an email saying i'm sorry I made you drive here for a car that would have been in the shop for two days. Or I'm sorry we missed each hopefully we cans till do business something along those lines but no. More

Julian is a wonderful salesman and made our buying process smooth and seamless without the hassle and haggle. I love my 2017 4Runner and would highly recommend Julian and Bell Toyota! process smooth and seamless without the hassle and haggle. I love my 2017 4Runner and would highly recommend Julian and Bell Toyota! More

This is an update. NEVER Go to this dealer. I have left many voices messages with no returned call. I called again today and was transferred to the finance department. I spoke with someone who was the most many voices messages with no returned call. I called again today and was transferred to the finance department. I spoke with someone who was the most rude person I have talked with in a while. I asked how they ran my credit without me approving anything. I asked if he can pull a file with this information and he told me, "I dont have to do anything for you". Ummm, yes that is your job. it is called customer service. I then asked him how do i get this HARD inquiry removed and he said he can not do that. I asked then if he can transfer me over to his manager and what his name was and he sure "SURE" and hung up on me. I called back 2 more times asking for the general manager and they gave me Kelly with customer relations who was available as the GM was not but when I was transferred it went to her voice mail. Left her a message. This is the worst customer service I have encountered in a while. I really wish that the guy in finance would have given his name. More

My car was in and out of service and Jeremy was great. Cool service department and it even has a play room for kids to hang out and watch cartoons. Smiling faces everywhere and the coffee was excellent! K Cool service department and it even has a play room for kids to hang out and watch cartoons. Smiling faces everywhere and the coffee was excellent! Keep up the great work More

Buyer beware. I purchased a vehicle on the 30th of May. They don't have good customer service. Was told I would get more and got less. Was lied to in financing. They don't have good customer service. Was told I would get more and got less. Was lied to in financing. More

I purch used veh with platinum warranty, supposed to be best one for used veh. 3 day weekend, battery dead on sat, got jump took it in, not covered, my issue is haven't even had car one full year and batte best one for used veh. 3 day weekend, battery dead on sat, got jump took it in, not covered, my issue is haven't even had car one full year and battery was totally corroded and dead like they never bothered to check it to begin with when I bought the Car. They were unreasonable and not customer service oriented. Why would battery go bad after not even having veh a year? They don't care about customer at all!!!! Don't buy used veh or you might end up with no car and paying out of pocket! More