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Bell Road Toyota

Phoenix, AZ

3.2
679 Reviews

2020 West Bell Rd

Phoenix, AZ

85023

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Showing 679 reviews

July 28, 2021

Dealership was clean and lively all the staff were attentive. Was please my salesman took the time to go over all options with purchasing or leasing to make sure I was getting what I needed in a price More

by Michaelc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JULIAN FISHMAN
Jul 29, 2021 -

Bell Road Toyota responded

Thank you so much for the great review! We're pleased to hear you had such a great experience. Congratulations on the new car, and feel free to reach out if you have any questions we can answer. Drive safe!

July 27, 2021

Mark helped me when there was nobody els. I was told people were too busy. I was told Mark was new but he sold me the best Toyota Camry. I’m a hard sell I wouldn’t take anything less than black interior More

by Crbanks424
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hawthorn
Jul 28, 2021 -

Bell Road Toyota responded

Thank you so much for choosing us! We appreciate your business. We'll pass this along to Mark so he knows you had a great experience. Congratulations on the new Camry, and please drive safe.

July 23, 2021

Mark was very helpful in helping and providing my vehicle . He did a outstanding job . Good customer service! I would recommend this guy in sales More

by Tommythach436
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hawthorn
Jul 26, 2021 -

Bell Road Toyota responded

Thanks for the great review! We appreciate the feedback. If you have any questions, give us a call or stop by. Safe travels!

July 23, 2021

It’s efficient, reliable but please give us fair price, the customer service is highly appreciated especially the staff are so friendly, patient, understanding and respectful More

by Isaiahmachuma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris , he works at financial department , Mark Hawthorn
Jul 26, 2021 -

Bell Road Toyota responded

Thanks for the feedback. We appreciate your business and hope to see you again in the future. Drive safe!

July 20, 2021

May 12th I purchased a used 2018 Nissan Pathfinder just to find out a week in smoke was blowing out my exhaust and seeping from under the hood. Took it into service to be gone for a week to be told, "We ca More

by Courtneyy2392
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roger Hadaad
Aug 09, 2021 -

Bell Road Toyota responded

Courtney, Thank you for the feedback. We apologize if we could not recreate the problem you had with your vehicle and if someone has not gotten back to you. We’d like an opportunity to speak with you directly so we can turn this experience around. Please contact our Customer Relations Manager Kelly Thomas at kellythomas@lithia.com when you can.

July 20, 2021

Mark was Really nice and answered all my questions, I can tell he loves what he does. I’m really happy with my new Car He did such a Great Job! More

by Pintorangelica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hawthorn
Jul 21, 2021 -

Bell Road Toyota responded

Congratulations on your new vehicle! We're glad you like it. Give us a call if you have any questions, and we hope to see you again in the future!

July 19, 2021

My wife and I stopped in to inquire about a vehicle lease for our 16 year old daughter. Mark and his manager Josh were very easy going and pleasant to work with! Everything that we agreed upon verbally cam More

by Ayrik_adams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hawthorn, JOSH SALAZAR
Jul 21, 2021 -

Bell Road Toyota responded

Congratulations to your daughter on her new car! We appreciate you stopping in and hope to see you again soon. Drive safe!

July 19, 2021

I had a very good experience at this dealership, Mark was absolutely amazing! He anticipated my needs and got me my favorite vehicle ever, best experience! More

by Scottpaulsteele
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hawthorn
Jul 21, 2021 -

Bell Road Toyota responded

Thanks for the great review! We will let Mark know you had a great experience. Give us a call if you have any questions. We hope to see you again in the future!

July 18, 2021

Julian was a great person to work with Hen gave me great Julian was a great person to work with Hen gave me great costumer service with a great attitude made the purchase easy and gave me a great deal More

by EB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NESTOR DIAZ, JULIAN FISHMAN
Jul 19, 2021 -

Bell Road Toyota responded

Thanks, EB! We appreciate you stopping in, and congrats on the new car. GIve us a call if you have any questions!

July 18, 2021

Julian always makes the car buying process easy. My family has got 6 cars in the last 2 years from him. And he works fast so your not there all day More

by zackb1230
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JULIAN FISHMAN
Jul 20, 2021 -

Bell Road Toyota responded

Thanks for the great review! We appreciate your continued support. Let us know if there is anything we can do for you!

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