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Bell Road Toyota

Phoenix, AZ

3.2
679 Reviews

2020 West Bell Rd

Phoenix, AZ

85023

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Showing 679 reviews

April 21, 2011

Great experience with JC! He went above and beyond to make sure I got the deal I needed. Including bringing the car to us so I could look at it, making sure the finance part was handled before I even got More

by Shakela87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JC
April 21, 2011

Purchased an '02 Tundra pickup new. Got a fair deal. But more importantly, have had all maintenance work on my Tundra performed by the dealership because they do their job well -- consistently well. Sp More

by Randall Perry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Isselhardt, Service Consultant
April 16, 2011

Visited the dealer to purchase a new Corolla S. Our Salesperson Randy was extremely professional and courteous. The price was fair, respectful, and free of the tedious haggling process. Upon delivery, More

by northcoast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Pongratz
April 14, 2011

We bought a 2011 Toy Highlander Limited. Randy found We bought a 2011 Toy Highlander Limited. Randy found the exact vehicle we wanted, color and options. He also gave us a great price! We were i More

by 11ToyHigh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Pongratz
April 14, 2011

We bought a white 2011 Toyota Corolla S from Randy. He We bought a white 2011 Toyota Corolla S from Randy. He went the extra mile and found the exact vehicle we wanted even though it meant driving acros More

by 11ToyCor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Pongratz
April 12, 2011

I've bought 2 Toyota's and I have worked with Doreen Fishcer both times she is WONDERFUL!! I felt no pressure, and she was very helpful and answered all my questions. The next time I buy a Toyota I will More

by lalouder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doreen Fischer
April 05, 2011

Worst experience ever! Had to bring back my car three different times within the first 100 miles of owning the car. They don't want to work with the customer what so ever. Horrible attitude towards you a More

by rocketman8906
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Josh(Sales Manager) Larry Banks(Salesman)
Apr 26, 2011 -

Bell Road Toyota responded

It is unfortunate that rocketman8906 did not bring his concerns to our Customer Relations Manager or any upper Manager the opportunity to correct his concerns before this review was published

March 15, 2011

Wasted my time and theirs first having to convince them that a nationally advertised lease special existed, then only to have them tell me they didn't care about it, they wouldn't lease me the vehicle for More

by AZPriusOwner
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Troy, Doreen
February 16, 2011

The worst experiance ever. They took $110 on my second visit just to tell me that i need new tires. On first visit they told me that road test was done, they lied so i had to come back. Finally they hit More

by 08tacoma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
January 20, 2011

Keep in mind that it's usually the disgruntled who leave ratings, and as often as not, they're off base with their comments. Sorry naysayers, I had a completely satisfying experience with the service dep More

by jjbuege
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony, Lady shuttle driver