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Bell Road Toyota

Phoenix, AZ

3.2
679 Reviews

2020 West Bell Rd

Phoenix, AZ

85023

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Showing 679 reviews

January 18, 2012

They're you're best friend when they're trying to sell you. We spent 4 hours getting talked into a car and as soon as we got home we knew we'd gotten screwed. We called the dealership and it took 4 days t More

by Vgp26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ruben Mendez, Bob Stout, David and Tom
January 12, 2012

My wife and I (and one of our sons) have bought/leased Toyotas from Bell Road over the past 12 to 15 years -- all from Cora -- because she always finds us what we want in a vehicle and finds good financi More

by Ray Cox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cora Schlanger, Tony Isselhardt, Tom Hollingbaugh
December 19, 2011

I know to find the good people in any organization call after hour's or before.I called after and got ahold of Richard Macero.He told me to come in and he would show me the differfence in doing business wi More

by askvanwack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Macero, John Novick
September 27, 2011

Very personable; responsive - called me back right away with car information. Made appointment and again, they were both professional, knowledgeable and helpful. Would definitely recommend. More

by julieawilli
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ruben Mendez/Doreen Fisher
September 27, 2011

The salesman was very professional, the financial person was very helpful, informative and funny, the service man is great, kind and very friendly. The whole staff is very helpful and caring. More

by jmwajw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben
September 26, 2011

Before coming here, we had a terrible experience at another dealership. Our title was being held at another that location, so we called the number on Bell Road Toyota's Website, and spoke to Doreen, an More

by shaiina1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doreen Fischer, Ruben Mendez
September 13, 2011

Able to right a wrong and provide a deal in which was agreed upon. Make sure you are comfortable witht he person you are working with, and you are all on the same page with communication. More

by engco99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rueben Mendez
August 22, 2011

Bell Road Toyota was the most helpful of five dealerships I visited. They were the only dealer who seemed to really care about what I wanted and did not try to push me into buying a vehicle. I had bad experi More

by rjaddis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben (Sales), Michael (Sales). Brian (Credit)
August 16, 2011

I LOVE this dealership! My purchase was fairly easy with little stress and regular maintenance is a breeze thanks to Chad Hinson. Chad seems to always remember me and the service on my FJ Cruiser. The dea More

by Maralina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Hinson
August 11, 2011

I just purchased my brand new Rav4 at Bell Toyota and I cannot express my gratitude and appreciation of the service that I received from Cora she was beyond amazing in assisting me with getting approved fo More

by calz3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cora Schlanger and Don Scott Montgomery
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