Bell Road Toyota
Phoenix, AZ
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Doreen is such a wonderful person. She does everything she can to help and has always been there for me. I wish all dealerships could be so good and easy to work with. In addition to the friendly servic she can to help and has always been there for me. I wish all dealerships could be so good and easy to work with. In addition to the friendly service, everyone there is very knowledgeable and they know about their products. I have bought several cars from Doreen both for personal use and for our service company. I would recommend Doreen and this dealership highly. More
having moved here from out of state we were looking to trade our truck in on a toyota becuase we no longer needed a truck with 4wd. we found that emil was very helpfull in our looking process. answered al trade our truck in on a toyota becuase we no longer needed a truck with 4wd. we found that emil was very helpfull in our looking process. answered all our questions we had about various models of toyotas. he took his time with us and no pressure. when we finally decided on one the deal process went smoothly with no pressure on us. everything was explained well to us. we got a great trade in value on our truck thta made us happy. the whole staff here is great. scott nowlin showed us everything we needed to know about our scion xb. he followed us home picked up our trade in with no problems. we come from a small town and its nice to see small town friendliness in a large city. More
Doreen was very helpful with the purchase of a 2012 Prius. She also stayed there until we were done with the finance, even though she was off work. THANK YOU Doreen Prius. She also stayed there until we were done with the finance, even though she was off work. THANK YOU Doreen More
Bell Road Toyota, this dealer is the best my wife and I shopped for Toyota Highlander recently. Emil Kocharyan was the salesperson who provided excellent customer service to us. He explained very clearly shopped for Toyota Highlander recently. Emil Kocharyan was the salesperson who provided excellent customer service to us. He explained very clearly on everything about the Highlander we've looked for. Also, he guided us patiently through the whole process. He did not give us any pressure for the purchase, but he tried many times in helping us to get the price we wanted. Rich Macero, the sales manager showed his big smile to us during the whole negotiation that made us feel welcome and comfortable. He listened to our concern and our request. We knew that he had already tried his best to get us the best price he can offer. Giving us no pressure, we finally returned back to him to purchase the car within 10 minutes after we left. Don Scott Montgomery, the finance manager explained everything in details to us and we believed that he did not miss anything that we were supposed to know. His professional advice on Extra Care and GAP protection programs is highly appreciated. More
The negotiations went well. Toyota was very helpful to the type of car I wanted and to my pricing. I will be a repeat customer with Bell Road Toyota when it comes time to buy again. the type of car I wanted and to my pricing. I will be a repeat customer with Bell Road Toyota when it comes time to buy again. More
Chris was very helpful and patient and answered all our questions. He was very knowledgable about Toyotas and didn't rush us or pressure us. Chris was attentive and friendly and was honest with us. Althoug questions. He was very knowledgable about Toyotas and didn't rush us or pressure us. Chris was attentive and friendly and was honest with us. Although I dreaded buying my car through a dealer, it worked well with the internet sales team approach. They followed through with switching out our tires to ones were sturdier the next day as promised and we were happy with the service provided. More
Sam is a great guy to do business with! I love my "new" Toyota Corolla, and I got a great deal. I did the majority of the negotiating on-line so everything went smooth and quickly at the dealership! "new" Toyota Corolla, and I got a great deal. I did the majority of the negotiating on-line so everything went smooth and quickly at the dealership! I highly recommend going through the Internet department. More
Doreen is always easy to work with. This is my third purchase/lease through her and I greatly appreciate her helpful and straightforward manner. I walk in and tell her what I am looking for, she listens purchase/lease through her and I greatly appreciate her helpful and straightforward manner. I walk in and tell her what I am looking for, she listens to me, gives me some additional things to think about and we always find what I want. I am comfortable with her style and approach and will continue to return to this dealership for her help with any new purchases. More
I enjoyed my time working with Kylor Messmer. He's enthusiastic and helpful. Also patient as I looked at numerous vehicles and took my time (days) in deciding what to do for purchasing. Kylor stay enthusiastic and helpful. Also patient as I looked at numerous vehicles and took my time (days) in deciding what to do for purchasing. Kylor stays in touch with me via texting/phone as well making sure all is well and I'm a satisfied customer. More
I guess I can say my experience with Bell Road Toyota was better than I expected, I put my name on the internet that I was interested in buying a Toyota LE sedan with a power drivers seat and powe steering. better than I expected, I put my name on the internet that I was interested in buying a Toyota LE sedan with a power drivers seat and powe steering. Sam Lima called me and set up a time to show me the car at my home. I was deliberating whether I should sell my car or trade it in, so Mr. Lima took it to the dealer and brought back a figure I could not refuse. He had down on paper the difference for the new Toyota and I was sold. I have never had an internet manager be so willing to please and so willing to fill my needs and wants, as were all the folks at the dealership. I am sure they will continue to do so in the future. More