Bell Road Toyota
Phoenix, AZ
Filter Reviews by Keyword
By Type
Showing 679 reviews
Sam Lima was a cool dude. He was very knowledgable which was very important to me. Sam had an answer to all my concerns and questions which did not leave me hanging with thought of uncertainty. The quality was very important to me. Sam had an answer to all my concerns and questions which did not leave me hanging with thought of uncertainty. The quality of the van was very good and I am happy with the final price. I would recommend my friends to this dealership and my friend Sam Lima. Thanks again Bell Road Toyota. Lets hope I dont need that extended warranty :) More
My wife and I went to Bell Road Toyota to look at a used car and walked away with a brand new Camery! Our sales guy was VERY professional and did not make us feel pressured to do anything but relax (I won' car and walked away with a brand new Camery! Our sales guy was VERY professional and did not make us feel pressured to do anything but relax (I won't hold that fact that he is Blackhawks fan against him). In fact I think he could sense the fact that I did not want to spend time talking numbers and did not even mention numbers until I asked him to show me a deal on paper. When Sam handed us off to the "finance guy" (my term) I was ready to have more add ons forced on me, but to my surprise I met Don Scott. Wow what a professional! I have never been in and out of the finance office so fast! I cannot tell you how much I have enjoyed driving my new car...thanks Bell Road Toyota!!!!!!! More
The transaction went very smooth. Nothing happened that was "unexpected". All the employees / salesmen / etc. were easy to deal with. I have done business with Bell Road Toyota for many years now and I h was "unexpected". All the employees / salesmen / etc. were easy to deal with. I have done business with Bell Road Toyota for many years now and I have yet to be disappointed. This includes auto sales, service and parts. I will continue to do business with BRT in the future. P. Richard Kelly More
Emil was very helpful in the process of choosing a new vehicle and showed us all the features on each one. Everyone was very friendly and the dealership was very clean. I would highly recommend this dea vehicle and showed us all the features on each one. Everyone was very friendly and the dealership was very clean. I would highly recommend this dealership to anyone looking for a new/used vehicle. More
I STOPPED AT DIFFERENT TOYOTA DEALERSHIPS AND FELT RIGHT AT HOME AS SOON AS WE WALKED IN. TONY AND SAM LIAM GREETED US AND WERE WONDERFUL. THEY DIDN'T KEEP US FOREVER BUT CAME TO THE POINT WHEN I TOLD THE AT HOME AS SOON AS WE WALKED IN. TONY AND SAM LIAM GREETED US AND WERE WONDERFUL. THEY DIDN'T KEEP US FOREVER BUT CAME TO THE POINT WHEN I TOLD THEM I HAD A THREE HOUR DRIVE HOME. THE BUILDING WAS VERY CLEAN AND VERY PRESENTABLE. SAM IS FULL OF PERSONALITY AND WE FELT LIKE WE KNEW HIM FOREVER. HE MADE US VERY COMFORTABLE AND MY HUSBAND HAS ALZHEIMERS AND THEY WERE VERY UNDERSTANDING TO HIS PROBLEM. I CAN'T TELL YOU ENOUGH WHAT A WONDERFUL EXPERIENCE THE WHOLE BUYING PROJECT WAS. I WILL RETURN AGAIN TO BELL ROAD TOYOTA AND HOPEFULLY GET SAM AGAIN. I HAVE TO SAY THAT THIS IS THE MOST PLEASURABLE EXPERIENCE HAVE EVER HAD PURCHASING A CAR. I ESPECIALLY LIKED IT BECAUE THEY GAVE ME NO PRESSURE ON ANYTHING. JOHN GONZALES IN THE ACCOUNTING DEPARTMENT ALSO WAS A VERY NICE YOUNG MAN AND VERY GOOD AT HIS JOB. THANK YOU BELL ROAD TOYOTA!! More
Doreen was very helpful with the purchase of a 2012 Prius. She also stayed there until we were done with the finance, even though she was off work. THANK YOU Doreen Prius. She also stayed there until we were done with the finance, even though she was off work. THANK YOU Doreen More
Doreen is such a wonderful person. She does everything she can to help and has always been there for me. I wish all dealerships could be so good and easy to work with. In addition to the friendly servic she can to help and has always been there for me. I wish all dealerships could be so good and easy to work with. In addition to the friendly service, everyone there is very knowledgeable and they know about their products. I have bought several cars from Doreen both for personal use and for our service company. I would recommend Doreen and this dealership highly. More
having moved here from out of state we were looking to trade our truck in on a toyota becuase we no longer needed a truck with 4wd. we found that emil was very helpfull in our looking process. answered al trade our truck in on a toyota becuase we no longer needed a truck with 4wd. we found that emil was very helpfull in our looking process. answered all our questions we had about various models of toyotas. he took his time with us and no pressure. when we finally decided on one the deal process went smoothly with no pressure on us. everything was explained well to us. we got a great trade in value on our truck thta made us happy. the whole staff here is great. scott nowlin showed us everything we needed to know about our scion xb. he followed us home picked up our trade in with no problems. we come from a small town and its nice to see small town friendliness in a large city. More
Bell Road Toyota, this dealer is the best my wife and I shopped for Toyota Highlander recently. Emil Kocharyan was the salesperson who provided excellent customer service to us. He explained very clearly shopped for Toyota Highlander recently. Emil Kocharyan was the salesperson who provided excellent customer service to us. He explained very clearly on everything about the Highlander we've looked for. Also, he guided us patiently through the whole process. He did not give us any pressure for the purchase, but he tried many times in helping us to get the price we wanted. Rich Macero, the sales manager showed his big smile to us during the whole negotiation that made us feel welcome and comfortable. He listened to our concern and our request. We knew that he had already tried his best to get us the best price he can offer. Giving us no pressure, we finally returned back to him to purchase the car within 10 minutes after we left. Don Scott Montgomery, the finance manager explained everything in details to us and we believed that he did not miss anything that we were supposed to know. His professional advice on Extra Care and GAP protection programs is highly appreciated. More
The negotiations went well. Toyota was very helpful to the type of car I wanted and to my pricing. I will be a repeat customer with Bell Road Toyota when it comes time to buy again. the type of car I wanted and to my pricing. I will be a repeat customer with Bell Road Toyota when it comes time to buy again. More