
Bell Road Toyota
Phoenix, AZ
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Chris was very respectful of my desire for some distance, with regard to my internet quote request. Jerry had also sent an e-mail, but was not intrusive. They both left voice/e-mail messages for me, but I with regard to my internet quote request. Jerry had also sent an e-mail, but was not intrusive. They both left voice/e-mail messages for me, but I chose not to return the calls (as my initial e-mail request noted I preferred to communicate via e-mail). Chris had just left the dealership, when my husband and I arrived (I had not called ahead), so Sam took over. Sam was very helpful without being obnoxious or laying on the hard sell. When we decided what we wanted, Sam expressed an inability to negotiate a lower price, due to the limited availability of the Prius V, and of the specific color we wanted (blue / though we took the red, which they traded for, from another dealer). Jerry came in to negotiate a small break for us. Although we felt we could have gotten a better deal (doesn't everyone?), we felt the deal was fair. All in all, it was a far better experience than I had anticipated and we would definitely buy from Chris/Sam/Jerry again. More
Peronable-and real Very approachable and really made the Peronable-and real Very approachable and really made the entire experience stress free. From the moment I entered the dealership, I was greeted with Peronable-and real Very approachable and really made the entire experience stress free. From the moment I entered the dealership, I was greeted with top notch customer service! Blessings to you! More
I purchased a late model, 2011 Toyota Corolla from Bell Road Toyota within the last two weeks. This is the second Corolla that I have purchased from Bell Road Toyota and my fifth Corolla throughout the la Road Toyota within the last two weeks. This is the second Corolla that I have purchased from Bell Road Toyota and my fifth Corolla throughout the last eighteen years and consider myself a committed Toyota consumer. Toyota earned my loyalty long ago when through various experiences, it became apparent to me that Toyota is committed to quality, stands behind their product and works very hard to instill a sense of loyalty and trust with their customers. I feel strongly that Bell Road Toyota shares those same values and that’s why they earned my business again for my latest purchase. My sales specialist, Emil Kocharyan was extremely helpful in helping me find the car that fit my needs and the finance team, Jon Gonzalez, John Novick, and Tom Munks were truly exceptional. I have purchased six cars throughout my life and I have never walked away feeling confident in my choice until I came to Bell Road Toyota. I’m truly thankful for their amazing service and support. More
I have been dealing with Bell Road Toyota since 2001. This is my third car purchased and each one was purchased through Cora. She is professional and works with you getting the best price possible. I This is my third car purchased and each one was purchased through Cora. She is professional and works with you getting the best price possible. I would go back and have no qualms about sending other's to her. In fact, I have sent friends and they were pleased with the service. In addition to their sales, their service is awesome. I go through Tony and he makes sure anything done on my car is done right. If not, he immediately takes care of it. I buy my cars at Bell Road Toyota because of their sales and maintenance. More
The internet price quoted for my new Toyota Camry was completely accurate and did not contain hidden or add-on costs. Our salesman was outstanding, courteous, helpful, friendly, efficient and straightfo completely accurate and did not contain hidden or add-on costs. Our salesman was outstanding, courteous, helpful, friendly, efficient and straightforward. We appreciated how quickly the process went and the high level of professionalism evident in all aspects of the dealership. More
We came to this dealership, resulting from Sam Lima's rapid response to our online Prius inquiry -- within minutes. We came for another dealer's perspective on our trade-in vehicle; since we were dissati rapid response to our online Prius inquiry -- within minutes. We came for another dealer's perspective on our trade-in vehicle; since we were dissatisfied with negotiations concerning another dealership. We're committed Toyota customers, and Sam made us feel appreciated and welcome, from our initial phone conversation to the present moment. We will recommend Sam to friends and family looking for new or used cars. More
Purchased a 2012 Tundra Crew Max from Bell Road Toyota. Cora worked a terrific deal for our family and was a pleasure to work with. We will return to Bell Road Toyota for our future Toyota purchases. I g Cora worked a terrific deal for our family and was a pleasure to work with. We will return to Bell Road Toyota for our future Toyota purchases. I give Cora and Bell Road Toyota the highest rating because of the overal positive experience. More
Sam Lima is extremely knowledgeable about the Prius and was able to answer all the questions I had about the vehicle. He even helped me get the rental car back to my house so I could drive my new car off was able to answer all the questions I had about the vehicle. He even helped me get the rental car back to my house so I could drive my new car off the lot. He is courteous and friendly and very easy to talk to. I felt very comfortable at the dealership because of Sam and my car buying experience was excellent. Thanks, Sam! More
Carey was an expert when it came to introducing me to the Prius. He and Mark were very easy to work with on finalizing the purchase price of my new Prius and the trade in value of my truck. Mr Scott, in Fin Prius. He and Mark were very easy to work with on finalizing the purchase price of my new Prius and the trade in value of my truck. Mr Scott, in Finance, was hilarious, and also made sure we knew all our options. He also made sure my kids were happy and entertained with coloring to do. Thank you to Bell Road Toyota and Carey Davis for making this the easiest car purchase we have ever made with a dealership! More