Bell Road Toyota
Phoenix, AZ
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Doreen was extremely helpful and a pleasure to work with. She genuinely wanted to make sure I was as satisfied as possible with my new Scion. She worked with me through every question I had (and I was by no She genuinely wanted to make sure I was as satisfied as possible with my new Scion. She worked with me through every question I had (and I was by no means an easy buyer!) and made the entire process seamless. I drove away as the first person in an FRS in the Valley (in the state?) and I couldn't be happier! More
The overall car buying experience was as quick and painless as could be expected. My sales associate (Sam Lima) was great and the dealership in general worked with me on my trade in and financing. The painless as could be expected. My sales associate (Sam Lima) was great and the dealership in general worked with me on my trade in and financing. The 3 (OK) I gave under quality of work had nothing to do with the sales or financing staff. They were all great. I gave that mark because there was work purportedly done to the vehicle which, after driving it for a couple of days, I had serious doubts if it was done correctly, or at all. I didn't bring the car in under warranty because I live far enough away from the Phoenix area to make it easier for me to just do it myself. I was told that the brake rotors were resurfaced, which after a little time driving doesn't appear to have happened. No big deal. It wouldn't stop me from buying another vehicle there if the opportunity comes up. More
The sales team was very helpful. They were not pushy. We told them what we wanted and what we could afford, and they helped to make it happen. We got a great truck at a fair price. We told them what we wanted and what we could afford, and they helped to make it happen. We got a great truck at a fair price. More
Tyler was a very nice, friendly and polite young man and treated us with great respect. We bought a new Toyota Tacoma Pickup and he came to our home and helped my husband unload our old Toyota Tacoma which treated us with great respect. We bought a new Toyota Tacoma Pickup and he came to our home and helped my husband unload our old Toyota Tacoma which was the trade in and also to remove the cover we had on the truck bed which was not an easy task. For a 19 year old he was very pleasant and respectful and also knowledgeable about the pickup we purchased. Rita and Joe Scheid More
Thank you toyota for a great experience Cora fleet manager gave me great customer service and sales skills and made me feel at home she was great I recommend anyone to purchase or lease from cora and manager gave me great customer service and sales skills and made me feel at home she was great I recommend anyone to purchase or lease from cora and toyota.This is the to purchase a vehicle... More
Cora was very knowledgeable, and enthusiastic about her work. She has been with Toyota for 27 years, and i can tell she was very experienced. when I will need another car, Cora is "my girl" :) work. She has been with Toyota for 27 years, and i can tell she was very experienced. when I will need another car, Cora is "my girl" :) More
This was our first brand new vehicle. The experience was above and beyond excellent. Cora was extremely courteous and knowledgeable in the USAA car buying process. I highly recommend Cora to any and all above and beyond excellent. Cora was extremely courteous and knowledgeable in the USAA car buying process. I highly recommend Cora to any and all service member, family, and friends that we know. Bell Road Toyota employees were very friendly and professional. In the future we will be doing business with them again. Thank you so much. For all your car buying needs we recommend: CORA SCHLANGER BELL ROAD TOYOTA FLEET MANAGER More
Chris was very respectful of my desire for some distance, with regard to my internet quote request. Jerry had also sent an e-mail, but was not intrusive. They both left voice/e-mail messages for me, but I with regard to my internet quote request. Jerry had also sent an e-mail, but was not intrusive. They both left voice/e-mail messages for me, but I chose not to return the calls (as my initial e-mail request noted I preferred to communicate via e-mail). Chris had just left the dealership, when my husband and I arrived (I had not called ahead), so Sam took over. Sam was very helpful without being obnoxious or laying on the hard sell. When we decided what we wanted, Sam expressed an inability to negotiate a lower price, due to the limited availability of the Prius V, and of the specific color we wanted (blue / though we took the red, which they traded for, from another dealer). Jerry came in to negotiate a small break for us. Although we felt we could have gotten a better deal (doesn't everyone?), we felt the deal was fair. All in all, it was a far better experience than I had anticipated and we would definitely buy from Chris/Sam/Jerry again. More
Peronable-and real Very approachable and really made the Peronable-and real Very approachable and really made the entire experience stress free. From the moment I entered the dealership, I was greeted with Peronable-and real Very approachable and really made the entire experience stress free. From the moment I entered the dealership, I was greeted with top notch customer service! Blessings to you! More