Bell Road Toyota
Phoenix, AZ
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I purchased a new 2012 Prius Package II and it was one of the most pleasant car buying purchases I have ever made. After settling on a price through a series of emails with Shirley, I set up a time to test the most pleasant car buying purchases I have ever made. After settling on a price through a series of emails with Shirley, I set up a time to test drive the car and to make sure the baby seat fit in the back. Shirley was incredibly friendly, not pushy, pleasant, and eager to answer any questions that my wife and I had regarding the car. She did a great job with all of this. I figured that I would somehow get conned into coming into the dealership expecting one thing, only to sold something different. Not the case. I literally walked in, test drove, sat down to agree on the already agreed upon sales price (with no surprise fees or costs) and was out the door in less than 2 hours. I probably would have been able to make it quicker if I didn't ask so many questions. Everyone I dealt with was very pleasant and I never felt any unnecessary pressure. I will definitely recommend any of my friends to Shirley if they are in the market for a new or used car. Big thumbs up!! More
Very happy with purchasing from Bell Rd Toyota. They were very down to earth, upfront and honest! John Novick and Fred made it fun and enjoyable to buy a truck, very professional! I didn't feel pressured or very down to earth, upfront and honest! John Novick and Fred made it fun and enjoyable to buy a truck, very professional! I didn't feel pressured or mistreated liked I have at other lots. I would reccomend Bell Rd Toyota to everyone looking to buy a new or used car/truck More
Kylor was very pleasant and made the buying experience a good one. He was patient and answered all our questions and did it with a bit of humor along the way. He was quite knowlegable and professional. I h good one. He was patient and answered all our questions and did it with a bit of humor along the way. He was quite knowlegable and professional. I have dealt with this dealer before and can say that this time I got good service this time. Two days before I visited the dealership and the salesman hardly wanted to answer my questions. Thanks Kylor. More
First and foremost the customer service was impressive . First and foremost the customer service was impressive . Our questions was answered perfectly well and a good discription, similarity, differecies an First and foremost the customer service was impressive . Our questions was answered perfectly well and a good discription, similarity, differecies and qualities of the cars where well detailed. I got home and my family were happy with the choice of car I bought. Thanks to your employee Mr Larry Ajayi who guide me for my chioce of car. I really appreciate his time and effort. More
Kylor was very pleasant to deal with and made the first part of the experience very easy and enjoyable. He was knowledgeable about the vehicles and their options and helped me choose my perfect car quickly part of the experience very easy and enjoyable. He was knowledgeable about the vehicles and their options and helped me choose my perfect car quickly. When I made it to finance, I met with Don Scott and he was also very pleasurable to work with. He explained my options so they were well understood and I ended up changing my mind about gap insurance based on some things Don said and came back the next day and signed new papers, including the gap insurance. I am also very pleased with the service department and Dan Adams is awesome! More
Everyone was very efficient, courteous, and knowledgable. The experience of buying vehicle was smooth and I would recommend Bell Road Toyota to anyone looking to purchase a new vehicle. The experience of buying vehicle was smooth and I would recommend Bell Road Toyota to anyone looking to purchase a new vehicle. More
Larry took the time that we needed to make a decision on which car to buy. He answered all of our questions thoroughly and was very knowledgeable about the cars we were looking at. Very friendly. which car to buy. He answered all of our questions thoroughly and was very knowledgeable about the cars we were looking at. Very friendly. More
Bell Road Toyota dealership was amazing. They work extremely beyond the extent to get every customer into the right vehicle they will enjoy driving. Five stars go out to Bell Road Toyota for excellent extremely beyond the extent to get every customer into the right vehicle they will enjoy driving. Five stars go out to Bell Road Toyota for excellent customer service. More
We spent about 2 hours. Larry was very polite, but the process took very long. At the end, the absolute best price he offered us was absurdly high. We were looking to buy a closeout 2012 Highlander (Mid process took very long. At the end, the absolute best price he offered us was absurdly high. We were looking to buy a closeout 2012 Highlander (Mid september) from off the lot that had a $1000 rebate on it. My wife and I are 52 years old, and have bought many cars before and knew the best price offered was a total rip-off and told our salesman so. But Larry stuck to the price. One day later, we paid $6000 less for the same car (same year, model and accessories) AND got $1000 more for our trade in at Right Toyota --$7000 savings. We even got the color we wanted. Some variation in price is understandable, but $7000 difference between dealers is ridiculous. More
Let me begin to say how I am pleased with the entire staff here at Bell Road Toyota. Fred my sales consultant was very polite and patient with me and my husband in helping us to purchasing our 2008 Toyo staff here at Bell Road Toyota. Fred my sales consultant was very polite and patient with me and my husband in helping us to purchasing our 2008 Toyota Corolla. We went in trying to follow a strict budget for our new vehicle being that this was going to be our second car payment and Fred in the sales department and Sam in finance worked hard to get us a aggressive intrest rate along with a great price on our new vehicle. Sam was a very nice guy and helped to make the finance proccess easy and hassle free. We did have a small issue with the battery going out in our new corolla but after a quick call they took care of the issue. All around our purchase experience could not be any better and I appreciate everybody's hard work. More