Bell Road Toyota

1. my wife and I were greeted right away by Barbara 1. my wife and I were greeted right away by Barbara Bloss. 2. Barbara introduced us to the manager, Elvis; he was also very nice and friendly. 3. 1. my wife and I were greeted right away by Barbara Bloss. 2. Barbara introduced us to the manager, Elvis; he was also very nice and friendly. 3. Barbara was very active with trying to get us the car we wanted from the owner. Barbara clicked very well with my wife and made her feel at ease and at home in a friendly environment. We have already recommended the dealership to some of our friends. We were so happy, we even bought two boxes of Sees chocolates, one for Barbara, Elvis and Don ( the business manager ) and the other for the owner of the dealership Joe Aleccia. More

I purchased a new Toyota 4 Runner from Kylor Messmer at Bell Road Toyota and found him to be very professional. I would highly recommend going to TrueCar.com which led me to Kylor and his team at Bell Ro Bell Road Toyota and found him to be very professional. I would highly recommend going to TrueCar.com which led me to Kylor and his team at Bell Road Toyota. We came to an agreement on my new vehicle very quickly and he was able to find the exact vehicle I was looking for fast and had it ready on time. More

I was quite happy with my experience at this dealership. I would reccomend this place to any of my friends. Toyota is a great dealership I would reccomend this place to any of my friends. Toyota is a great dealership More

I am please with the service with my 'o5 Prius. The big warning light went on and the very worst prognosis resulted in a failed High voltage battery. Found out this was covered under the 100,000 mile warra warning light went on and the very worst prognosis resulted in a failed High voltage battery. Found out this was covered under the 100,000 mile warranty. They covered the rental car and got the Prius out in two working days which is very good in my book since the battery has to come from LA. It was also washed and cleaned. No pressure on me to sell any unneeded service once I made it clear that I do all the routine maintenance. My cost: 0$ for a $3000 dollar battery repair and rental car. More

Kylor responded to my e-mail inquiries and helped me find a vehicle for my needs. He was very friendly and answered all my questions and concerns. It was a pleasant experience purchasing a vehicle at Bell To a vehicle for my needs. He was very friendly and answered all my questions and concerns. It was a pleasant experience purchasing a vehicle at Bell Toyota and would return for another. I would highly recommend Kylor and the dealership to others for their Toyota needs. Thank You Claudia Amerine More

My 2008 Prius lost all power two days ago and I was able to jump start it with the help of AAA. I made arrangements John Morris at Bell Road Toyota to have my car checked out and serviced and He was very he to jump start it with the help of AAA. I made arrangements John Morris at Bell Road Toyota to have my car checked out and serviced and He was very helpful and courteous. He kept me informed and let me know all my options. Because my car was due for it's normal service,I had the scheduled maintenance done. They also replaced my Auxiliary Battery and checked items that were under recall. The staff at Bell Road Toyota was outstanding. Everyone there are helpful and great at what they do. Special Thanks to John Morris and Service Tech Peter Watson. More

He was really nice and it was a very quick would come back to this dealership in a heart beat !!! Thanks so much we love our car !! back to this dealership in a heart beat !!! Thanks so much we love our car !! More

Larry was very easy and fun to work with. He had a great sense of humor. He went the extra mile to ensure that we were happy and comfortable with the process. I would most defiantly work with Larry again an sense of humor. He went the extra mile to ensure that we were happy and comfortable with the process. I would most defiantly work with Larry again and would recommend him. More

I bought 3 vehicles here (Tundra limited, Sequioa Limited and Lexus es 350). The Lexus will be the last purchase I'm going to do with this dealership. The Lexus ES 350 started having issues, check engine lig and Lexus es 350). The Lexus will be the last purchase I'm going to do with this dealership. The Lexus ES 350 started having issues, check engine light is on. Bank 1/ sensor 1 oxygen sensor heater circuit malfunction. I do have a extended warranty, I ask nicely to release the Lexus warranty to another shop so we can replace the oxygen sensor since I drive 40 miles to work and also works for a dealership. And it's a big hassle for me to drop it to bell Toyota to have the issue check. They fought with ,e and the SERVICE MANAGER said no way I can release that to another shop. I have to take some time off so I can drop the car, which I did. 1 week later we pick it up, oxygen sensor is replaced! Good, the repair order states replaced oxygen sensor and test drove vehicle, I said that's good. Oxygen sensors needs drive cycles to make sure issue is resolved. It needs to see the open and close loop of the system. ONE BIG ISSUE!!! The mileage is the same when I drop it off!!!! But the repair order says 3 miles more than the odometer says. The odometer says 73296 when I drop it off and when I pick it up guess what 73296 miles!!! But the repair order says mileage out is 73299... Why would this dealership lie to me that the vehicle was test driven and the miles out on the repair order is different on what the vehicle have at the time of pick up... Not even a mile is added!!!! I gave them a second chance!! I talk to this service manager name TODD, he didn't really entertain the complain properly!! He said maybe it was key in wrong!!! Maybe the out miles/mileage out is keyed in wrong!!! The repair order states the vehicle was test driven for 3 miles but it wasn't!! This is the reason why I don't bring my car to another dealership. If you want something done right then do it yourself. He could have just said, sorry maybe the tech didn't really drove the car. All I want is the repair is done properly and the vehicle is driven to make sure everything is working properly especially Oxygen Sensors needs drive cycle in order for them to be check for proper operation. I WILL NEVER TRUST THIS DEALERSHIP AGAIN, and guess what I'm going to be back there soon to cancel the warranty. About the service writer, I don't have any issue dealing with him. I like working with him, he is very professional and he kept me updated. My advise to this dealership tell your technicians if they are going to state that they drove the vehicle please do so and don't fabricate a mileage!!! This is basically fraud!!!! And don't worry the repair order was video tape on top of the odometer and you can clearly see the miles in and out on the repair order and the odometer of the Lexus. I'm not afraid to be contacted by anybody. The service writer knows all my info.. Update: The service director called me and talk to me he apologized for the incident, and I accepted that. He was very professional and offered help to resolved the issue. He advised me that he will going to include this issue to there monthly meeting. This issue is now resolved. Thanks to the Service Director! More

We don't buy cars very often so we are no match for the dealer manipulations. We feel like we could have gotten a better deal regarding the price of the car but I also know that the car we bought is a gre dealer manipulations. We feel like we could have gotten a better deal regarding the price of the car but I also know that the car we bought is a great car and it is well worth the money. More