
Bell Road Toyota
Phoenix, AZ
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We walked in Bell Toyota, a little discouraged after spending a few hours at ANOTHER Toyota dealership, having experienced horrible customer services, and walking out without a car. We decided that we w spending a few hours at ANOTHER Toyota dealership, having experienced horrible customer services, and walking out without a car. We decided that we would give Bell Toyota a chance, and I am so glad we did!! Once we got there we were greeted with a warm smile and hug from Barbara Bloss, I was already feeling better just from the greeting alone! After looking at the car we wanted and taking it for a test drive, we knew we were ready to make the deal! We worked with Josh and Barb who gave us exceptional customer service all around. It took us less than half and hour to complete the paperwork, and become the brand new owners of a 2013 Toyota Avalon (which we love)!! I asked my husband “Is it really this easy?” He answered "this is how it should be! " Thanks so much Bell Toyota for making our car buying experience, a great experience to remember! More
Kris went the extra mile and came to my work to pick up a check saving me a long drive to the dealership. He was very honest and low key. I found all involved very straight forward and easy to deal with. I h check saving me a long drive to the dealership. He was very honest and low key. I found all involved very straight forward and easy to deal with. I highly recommend Kris and Bell Road Toyota. More
My Fiancé and I wanted to buy a truck that we saw the night before on the internet. Doreen from Internet sales was friendly and very helpful in making our decision to buy a truck we both liked. Tha the night before on the internet. Doreen from Internet sales was friendly and very helpful in making our decision to buy a truck we both liked. Thank you to the staff that helped us purchase our truck and answer all of our questions. Thank you Bell Road Toyota More
Barbara and Cora were great. I would refer others to them. They were knowledgeable and very supportive of our goal. There were 2 managers I would not work with again and would not recommend to anyone. them. They were knowledgeable and very supportive of our goal. There were 2 managers I would not work with again and would not recommend to anyone. They were aggressive, demeaning, and were not easy to work with. I feel like if they had not been involved in the process, we would have received a better price and an enjoyable experience. If it hadn't been that I wanted to purchase my 6th Toyota I would not have purchased the vehicle. No incentives, not even a full tank of gas or a key ring. More
My wife and I would like to thanks Dan Adams from the service Department for the EXCEPTIONAL service he is providing to us. We own a 2003 4Runner that was not purchased at Bell Rd Toyota. Because of the service Department for the EXCEPTIONAL service he is providing to us. We own a 2003 4Runner that was not purchased at Bell Rd Toyota. Because of the past experience with your dealership and Dan we decided to have the vehicle maintained here. I would like to point out the fact that since we bought the truck new in 2003 we moved on the other side of the valley in Scottsdale and although there is a Toyota dealership very close to us we are still making the trip for the above reasons. The quality of work at Bell Road Toyota has always been flawless. Dan is a very competent, very kind, helpful and efficient professional and we sincerely hope he will be rewarded for his EXCELLENT work. More
Best experience ever in buying a car! Larry and the Staff helped us every step of the way. No hassle pricing, got the truck we wanted at the price we were willing to pay. Staff helped us every step of the way. No hassle pricing, got the truck we wanted at the price we were willing to pay. More
I had a great experience with Kylor over at the bell road toyota dealership. He was kind, curteous, respectful, fun and most importantly patient. It was my first time buying a car and he made himself availia toyota dealership. He was kind, curteous, respectful, fun and most importantly patient. It was my first time buying a car and he made himself availiable to me for any and all questions and if he didnt have answer he found it out. He went over everything in the car with me and so i was aware of everything. Over all it was a great experience and i would certainly recommend him to all my friends and family looking to purchase another vehilce. More
Salesman Jim was very friendly & knowledgeable. We were with him almost the whole day because of being Canadian and trying to get our money from the bank & insurance. He drove us all over town lookin were with him almost the whole day because of being Canadian and trying to get our money from the bank & insurance. He drove us all over town looking for a Bank of America to be open on a saturday afternoon. Then trying to get thru to an Insurance person. He probably lost out on other sales, as it was President's weekend, their busiest time. But he didn't leave us at all. Would recommend Jim to anyone, and the dealership. More
I regularly visited to service my 2004 Matrix. While waiting I went to the showroom to look at the new models. I found that the Matrix was no longer in production and the model that replaced it was too waiting I went to the showroom to look at the new models. I found that the Matrix was no longer in production and the model that replaced it was too big for me. I spoke with Robin and discussed the economics of keeping my older Matrix and decided that I would be better off with a newer model car. The purchase went smoothly and I am very happy with my decision. More
We are extremely confident and pleased with the exceptional care and service in our recent purchase. The three individuals mentioned made dealing with Bell Rd Toyota a breeze and a pleasure. We w exceptional care and service in our recent purchase. The three individuals mentioned made dealing with Bell Rd Toyota a breeze and a pleasure. We will return to Bell Rd Toyota for our next vehicle as well. Hopefully the same individuals will be there to greet us. So far the Prius v has surpassed our expectations, a great Toyota product as always. More