Bell Road Toyota
Phoenix, AZ
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Robin Conant made the purchase of my new Toyota a very enjoyable experience. Purchasing a new car with all it's new tecnology for a person of my age is very difficult but Robin was so patience and kind enjoyable experience. Purchasing a new car with all it's new tecnology for a person of my age is very difficult but Robin was so patience and kind spending extra time explaining everything till I understood all the working of my new hybrid Toyota. Just love Robin and all of the employees at the dealership and my new Toyota. Thanks to everyone at Toyota for making the purchase a great experience. Sincerely, Marilyn Hoskin More
Friendly, personable, knowledgeable, great customer service. First and foremost I have NEVER enjoyed a car more and I NEVER go anywhere that someone, usually complete strangers, ask me about it. It's f service. First and foremost I have NEVER enjoyed a car more and I NEVER go anywhere that someone, usually complete strangers, ask me about it. It's fun! More
Service is always easy to schedule. The service bye is always quick to acknowledge your arrival and the service-writer shows up promptly to get everything in order. The service is usually completed when always quick to acknowledge your arrival and the service-writer shows up promptly to get everything in order. The service is usually completed when estimated, and always within cost. I take my Scion to Bell Road for all regular service needs. More
Chris was very honest and straightforward. the whole Chris was very honest and straightforward. the whole experience was totally a different experience from my past. It started a little rocky earlie Chris was very honest and straightforward. the whole experience was totally a different experience from my past. It started a little rocky earlier in the week; but with Hugh and chris plus a big plus for Tom in finance. I can only say I will definately come back and buy another one and have been telling everyone. Patricia Muchnij More
Cora assisted us in trading our 2010 Prius for a new 2012 Prius. The new Prius has a much better paint job. We really enjoy the new car a great deal. Cora was very helpful and professional. Prius. The new Prius has a much better paint job. We really enjoy the new car a great deal. Cora was very helpful and professional. More
When I met with your finance man Scott Brown he charged me 8.3% sales tax, and assured me that I would not pay more than the 4.9% (state 2.9% plus 2% county)and that I would get the difference back when I me 8.3% sales tax, and assured me that I would not pay more than the 4.9% (state 2.9% plus 2% county)and that I would get the difference back when I registered the car in Colorado. When I registered the car in Colorado I was forced to write a check for the 2% county sales tax ($574.46), for a total of $3,031.92 or $1,624.49 or 5.7% more than explained to me. Scott Brown would not return my calls or letters sent for the next few months. I even wrote and complained to the owner of Bell Toyota. It wasn't until I contacted Toyota, that I was referred to a Tom Hollingbaugh of Bell Toyota, that I got some satisfaction and where the Arizona Tax Department advised Bell Toyota that they had over charged me $915.60. Prior to that Bell Toyota had sent me a refund for $42.25 for collecting excess taxes. After the refunds I was still out $672.89, and gave up trying to get the remainder back after 4 months. Bell Toyota.......GIVES AUTO DEALERS THE WORSE REPUTATION POSSIBLE....AND I CAN'T BELIEVE THAT TOYOTA ALLOWS SUCH BEHAVIOR FROM ONE OF IT'S DEALERS.r More
I had a very good experience at this dealership. Everyone was friendly and the service was prompt. I was even offered coffee and donuts while I waited. I was informed of all the work that was done and was gi was friendly and the service was prompt. I was even offered coffee and donuts while I waited. I was informed of all the work that was done and was given the opportunity to ask questions. I was given an invoice of all the work that was completed. Everyone was professional as well as pleasant to do business with! Thank you very much. More
Robin woked out well in the purchase of my car at bellroad toyota.. a nice guy and verygood in service.. I will totally recommend this dealer to a friend.. bellroad toyota.. a nice guy and verygood in service.. I will totally recommend this dealer to a friend.. More