Bell Road Toyota

Barbara and Cora were great. I would refer others to them. They were knowledgeable and very supportive of our goal. There were 2 managers I would not work with again and would not recommend to anyone. them. They were knowledgeable and very supportive of our goal. There were 2 managers I would not work with again and would not recommend to anyone. They were aggressive, demeaning, and were not easy to work with. I feel like if they had not been involved in the process, we would have received a better price and an enjoyable experience. If it hadn't been that I wanted to purchase my 6th Toyota I would not have purchased the vehicle. No incentives, not even a full tank of gas or a key ring. More

My wife and I would like to thanks Dan Adams from the service Department for the EXCEPTIONAL service he is providing to us. We own a 2003 4Runner that was not purchased at Bell Rd Toyota. Because of the service Department for the EXCEPTIONAL service he is providing to us. We own a 2003 4Runner that was not purchased at Bell Rd Toyota. Because of the past experience with your dealership and Dan we decided to have the vehicle maintained here. I would like to point out the fact that since we bought the truck new in 2003 we moved on the other side of the valley in Scottsdale and although there is a Toyota dealership very close to us we are still making the trip for the above reasons. The quality of work at Bell Road Toyota has always been flawless. Dan is a very competent, very kind, helpful and efficient professional and we sincerely hope he will be rewarded for his EXCELLENT work. More

Best experience ever in buying a car! Larry and the Staff helped us every step of the way. No hassle pricing, got the truck we wanted at the price we were willing to pay. Staff helped us every step of the way. No hassle pricing, got the truck we wanted at the price we were willing to pay. More

I had a great experience with Kylor over at the bell road toyota dealership. He was kind, curteous, respectful, fun and most importantly patient. It was my first time buying a car and he made himself availia toyota dealership. He was kind, curteous, respectful, fun and most importantly patient. It was my first time buying a car and he made himself availiable to me for any and all questions and if he didnt have answer he found it out. He went over everything in the car with me and so i was aware of everything. Over all it was a great experience and i would certainly recommend him to all my friends and family looking to purchase another vehilce. More

Salesman Jim was very friendly & knowledgeable. We were with him almost the whole day because of being Canadian and trying to get our money from the bank & insurance. He drove us all over town lookin were with him almost the whole day because of being Canadian and trying to get our money from the bank & insurance. He drove us all over town looking for a Bank of America to be open on a saturday afternoon. Then trying to get thru to an Insurance person. He probably lost out on other sales, as it was President's weekend, their busiest time. But he didn't leave us at all. Would recommend Jim to anyone, and the dealership. More

I regularly visited to service my 2004 Matrix. While waiting I went to the showroom to look at the new models. I found that the Matrix was no longer in production and the model that replaced it was too waiting I went to the showroom to look at the new models. I found that the Matrix was no longer in production and the model that replaced it was too big for me. I spoke with Robin and discussed the economics of keeping my older Matrix and decided that I would be better off with a newer model car. The purchase went smoothly and I am very happy with my decision. More

We are extremely confident and pleased with the exceptional care and service in our recent purchase. The three individuals mentioned made dealing with Bell Rd Toyota a breeze and a pleasure. We w exceptional care and service in our recent purchase. The three individuals mentioned made dealing with Bell Rd Toyota a breeze and a pleasure. We will return to Bell Rd Toyota for our next vehicle as well. Hopefully the same individuals will be there to greet us. So far the Prius v has surpassed our expectations, a great Toyota product as always. More

My husband and I had done a lot of research for our next car and test drove the Cadillac, Lincoln, Lexus, Infinity and lastly the Toyota Avalon. We live in Prescott and had looked at the Lincoln MKZ and lik car and test drove the Cadillac, Lincoln, Lexus, Infinity and lastly the Toyota Avalon. We live in Prescott and had looked at the Lincoln MKZ and liked it but wanted to test drive the 2013 Toyota Avalon Limited. My husband called and made an appointment with Robin Conant who had said that he had just gotten in an Avalon Limited. We drove to Phoenix the very next day and when we met with Robin at Bell Road Toyota he had the car ready for us to test drive and it was perfect for me. Besides having the exterior and interior colors I would have chosen, it had the bells and whistles I was looking for. It is also very comfortable. There is a learning curve to the new data but not impossible to achieve. The sales representative, Robin, is informative about the new Avalon design and able to answer most of our questions and if he didn't have the answer he immediately got hold of a colleague. Add friendly and personable and that equals a great sales rep. We never felt like we were being pushed to purchase by the sales rep nor by the dealership owner who talked to us quite a bit. I have been driving the car for a month and am very happy with it and Bell Road Toyota. Sincerely, Rosi and Jim Granecki Prescott AZ More

I have dealt with Mike on several occasions in servicing I have dealt with Mike on several occasions in servicing my purchased-as-used Toyota vehicles ('97 Camry, '00 Camry, '00 Solara, '10 Prius), two I have dealt with Mike on several occasions in servicing my purchased-as-used Toyota vehicles ('97 Camry, '00 Camry, '00 Solara, '10 Prius), two of which were purchased at Bell Road Toyota. He has provided EXCEPTIONAL service to me and my family. He is an honest, competent, professional, personable and reliable representative of his dealership. I can ALWAYS count on him to do what he commits to. During a recent event, which involved the difficult challenge of researching and correcting an extended service plan contact error, Mike stuck with it for over three weeks to ensure his dealership's word was trustworthy. In another example, I recently purchased one of my used vehicles at another Valley Toyota/Acura dealership, along with with an extended warranty plan. I took it to Mike for a complete maintenance review. He identified several items which needed repair and submitted a work authorization request to the warranty company. The company responded with an answer which instructed me to return to the dealership of sale and have them complete the repairs. Mike graciously provided me with a comprehensive list of deficiencies and related costs which I used to hold the warranty company and other dealership accountable for their responsibilities in the matter. Mike obviously brings an incredible amount of maintenance and customer service experience to the Bell Road Toyota Service Department. I only hope his supervisors are recognizing him for this, to include future promotional possibilities. THANK YOU BELL ROAD TOYOTA! More

Robin was the best. Very knowledgable, thorough and nice. He will find you the perfect car at the perfect price. Shop with a great salesperson at Bell Rd Toyota. He will find you the perfect car at the perfect price. Shop with a great salesperson at Bell Rd Toyota. More