Bell Road Toyota

I gave Bell Road Toyota 5's straight across, I initially went to the dealership for my 5,000 mile scheduled maintenance on my leased Scion. I was greeted by David in the service department. He was initially went to the dealership for my 5,000 mile scheduled maintenance on my leased Scion. I was greeted by David in the service department. He was so friendly and welcoming. I asked him if he could direct me to someone inside just to discuss possibly purchasing my current lease while the Scion was serviced and he sent me over to Cora. She reviewed my current lease situation and crunched some numbers and found that it would be more beneficial to do a trade in for something that I actually wanted to be driving for the next few years. I recently moved a ways out of the city and onto a dirt road. She took into consideration my daily commute and the road conditions I would be encountering daily. I test drove a few cars but instantly loved the 2013 rav4. With the help of John the financial manager on duty, I drove my new rav4 home the same day. The customer service experience was a 5 right down to the man who helps you sign your loan papers. I will be using them for all of my vehicle servicing and any future auto purchases. Thanks guys! More

I had visited a ton of different dealerships before going to bell rd Toyota and I was shocked at what amazing customer service I received. Cora was so friendly and helpful with everything. She went above and to bell rd Toyota and I was shocked at what amazing customer service I received. Cora was so friendly and helpful with everything. She went above and beyond to help get me into the car I fell in love with. I will definitely recommend bell rd Toyota to everyone and will go back for maintenance on my Toyota. I couldn't be happier! Everyone ask for Cora next time your looking for a new car! More

I am in the process of purchasing a used vehicle from this dealership. I filled out an online credit application at the behest of the salesman before I traveled nearly 100 miles to dealership. I also fil this dealership. I filled out an online credit application at the behest of the salesman before I traveled nearly 100 miles to dealership. I also filled out a hardcopy application. Both using only my income from my 1 job. I was told I was approved. I picked out a vehicle, haggled over contract, signed, gave them keys to my trade and drove home. Now the nightmare. I gave them my financial statements as requested. Apparently they used a direct deposit I receive from a source other than work income and included it in the contract sent to the bank. They then requested proof of this other income. I said that I applied with my work income only. After 3 weeks, they called threatening me with sending a repo person to get my vehicle. I made the purchase 2SEP2013 and today is 26SEP2013. I reluctantly sent proof of other monies to avoid hassle of being without vehicle. To this day I have not received an answer on way or the other about my contract being final or them sending repo person. The finance person Sam does not return phone calls, respond to voice mails or emails. I would not recommend Bell Road Toyota of Phoenix to anyone. My impression of this dealership is that they use fraudulent and deceptive practices. They are also unprofessional. More

Have been using Bell Toyota service department and Tony Isselhardt since 1999 for several vehicles we have owned. We now live over two hundred miles away but still go ther for service even though a dealers Isselhardt since 1999 for several vehicles we have owned. We now live over two hundred miles away but still go ther for service even though a dealership is twenty miles away. We have always appreciated the way Tony has helped us with any issues we have had, and he has taken care of recall issues while we were in for service. We highly recommend Bell Road service department and Tony Isselhardt. J&J white mountains Arizona More

Great experience, fast friendly and professional service I would highly recommend Bell Rd Toyota to my friends and family. Larry Ajayi is very knowledgeable and truly cares about his custoners. I would highly recommend Bell Rd Toyota to my friends and family. Larry Ajayi is very knowledgeable and truly cares about his custoners. More

great service, good deal, will go back to service my car. staff was great. would tell others about the my experience and that was in and out in less then 3 hours. staff was great. would tell others about the my experience and that was in and out in less then 3 hours. More

We are more than pleased and Cora played a key role in We are more than pleased and Cora played a key role in how this new acquisition went for us. We ARE completely satisfied and want to thank you fo We are more than pleased and Cora played a key role in how this new acquisition went for us. We ARE completely satisfied and want to thank you for helping us get the vehicle we wanted with the budget we could afford. Our needs were met and no gimmicks or tricks were involved, just a straight across the board deal. That is what we and many others would want to deal with and I will tell others of our experience with you. Again thank you! More

Larry was very friendly and knowledgeable. He made us feel comfortable throughout the process of purchasing our car. He answered all our questions and gave us all the necessary information we needed to feel comfortable throughout the process of purchasing our car. He answered all our questions and gave us all the necessary information we needed to drive the car off the lot. He spent a lot of time making sure I knew how to operate all the different features on the dash. He even found a lost license and credit card in the truck that we traded in even though I thought I cleaned it out thoroughly. Not to mention all the CDs that were left as well! Thank you Larry for taking such good care of us. We most certainly recommend Bell Road Toyota and Larry to anyone one of our family or friends in the area who are thinking about a buying a new car. Gail & Tom Harley More

katy was helped us a lot. SHE is helpful girl and i would like to come here again.great peson. i am ok with her. like to come here again.great peson. i am ok with her. More

Buying my Scion FR-S was a very pleasant experience. There was no high pressure and I would highly recommend them for a new car purchase. I recently visited the service dept. and was very pleased with t There was no high pressure and I would highly recommend them for a new car purchase. I recently visited the service dept. and was very pleased with the customer support. Mike Roller was very informative and made sure my car was taken care of. Great customer service dept. More